WIX Network Operations Report
2019-02-18 - 2019-02-24
WIX Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0029172 | 2 - High | 2 - High | Availability - WIX ANA LOND-WASH2 | Undetermined | Vendor | Resolved | 2019-02-22 08:58:00 | 2019-02-22 10:00:00 | 0 days 1 hr 2 min |
| Ticket No.: | INC0029172 |
| Subject: | Availability - WIX ANA LOND-WASH2 |
| Source Of Impact: | Vendor |
| Affected: | I2-ASHB-WASH-100GE-13466
GLOBAL-LOND-WASH2-100GE-01601 WIX-ASHB-LOND-100GE-01530 |
| Current State: | Resolved |
| Start Time: | 2019-02-22 08:58:00 |
| End Time: | 2019-02-22 10:00:00 |
| Description | The listed assets are now available. Vendor Engineers have been contacted but the reason for the outage is undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0035092 | 3 - Moderate | 3 - Normal | Maintenance Completed - WIX ANA LOND-WASH2 | Circuit | Vendor | Closed | 2019-02-19 03:12:11 | 2019-02-19 06:06:46 | 0 days 2 hr 54 min |
| Ticket No.: | CHG0035092 |
| Subject: | Maintenance Completed - WIX ANA LOND-WASH2 |
| Source Of Impact: | Vendor |
| Affected: | GLOBAL-LOND-WASH2-100GE-01601
WIX-ASHB-LOND-100GE-01530 |
| Current State: | Closed |
| Start Time: | 2019-02-19 03:12:11 |
| End Time: | 2019-02-19 06:06:46 |
| Description | The listed assets are available after WIX Vendor Engineers completed circuit maintenance. No further outages are expected. |
| WIX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| sw.net.wix.internet2.edu | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.97002% | 99.97002% |
| Aggregate WIX Core Nodes | 0 days 0 hr 0 min | 0 days 0 hr 0 min | 100.00000% | 100.00000% | 99.97002% | 99.97002% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| WIX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| WIX-ASHB-LOND-100GE-01530 | 3 hr 56 min | 1 hr 2 min | 97.65294% | 99.38492% | 99.98498% | 99.98498% |
| Aggregate All WIX Backbone Circuits | 0 days 3 hr 56 min |0 days 1 hr 2 min | 97.65294% | 99.38492% | 99.98498% | 99.98498% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| Ticket No.: | CHG0035002 |
| Subject: | Maintenance 2 of 2 - I2 WIX ANA-100 LOND-WIX |
| Source Of Impact: | Vendor |
| Affected: | WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601 ANA-100 LOND-WIX |
| Start Time: | 2019-03-20 03:00:00 |
| End Time: | 2019-03-20 10:00:00 |
| Description | The listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 2 of 2.* |
| Ticket No.: | CHG0035001 |
| Subject: | Maintenance 1 of 2 - I2 WIX ANA-100 LOND-WIX |
| Source Of Impact: | Vendor |
| Affected: | WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601 ANA-100 LOND-WIX |
| Start Time: | 2019-03-19 03:00:00 |
| End Time: | 2019-03-19 10:00:00 |
| Description | The listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 1 of 2.* |