Supported by the GlobalNOC at Indiana University

Report a Problem

Problem Reporting

NOC technicians are available twenty-four hours a day, seven days a week, at the dedicated ARE-ON NOC phone number of 877-398-0012 (or 317-274-0223). Telephone contact is the preferred and most immediate means of reporting any type of network problem, question, or emergency. Calls are immediately logged as an incident in the trouble ticket system with event history, contact information, resolution details, and follow up procedures.


Trouble Ticket Request Form

Please follow this link to submit a trouble ticket to the NOC.

If your request needs more immediate attention, please visit this link:.


Your request has been completed.