SOX Network Operations Report
2021-12-01 - 2021-12-31

SOX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0098650 3 - Moderate3 - Moderate Stability - SoX Peer AppleInvestigating Undetermined Closed 2021-12-03 02:30:27 2021-12-03 02:45:28 0 days 0 hr 15 min
INC0098658 2 - High2 - High Outage Resolved - SoX Backbone 365DC-SIDCOUnannounced Maintenance Undetermined Closed 2021-12-03 06:32:02 2021-12-03 07:52:23 0 days 1 hr 20 min
INC0100482 3 - Moderate3 - Moderate Availability - SoX Participant Alabama A&M UniversityInvestigating Undetermined Closed 2021-12-28 16:13:41 2021-12-28 22:10:26 0 days 5 hr 56 min

Unscheduled Outages Detail


Ticket No.:INC0098650
Subject:Stability - SoX Peer Apple
Source Of Impact: Undetermined
Affected:rtr.56mar.sox.net
Peer Apple
Current State:Closed
Start Time:2021-12-03 02:30:27
End Time:2021-12-03 02:45:28
Outgoing Notification TextPeer Apple is currently stable. Apple Engineers have been contacted; however, the reason for the instability is pending.


Ticket No.:INC0098658
Subject:Outage Resolved - SoX Backbone 365DC-SIDCO
Source Of Impact: Undetermined
Affected:rtr.365dc.sox.net
SoX-365DC-365DC-100GE-02377
SoX-365DC-365DC-10GE-02187
SoX-365DC-365DC-10GE-02191
SoX-365DC-365DC-10GE-02244
SoX-365DC-365DC-10GE-02245
SoX-365DC-365DC-10GE-02263
SoX-365DC-365DC-LAG-02260
SoX-365DC-365DC-LAG-02261
SoX-365DC-365DC-VLAN-02206
SoX-365DC-365DC-VLAN-02259
SOX-365DC-56MAR-VLAN-01506
SoX-365DC-56MAR-VLAN-02194
SoX-365DC-SIDCO-100GE-02185
SoX-365DC-SIDCO-VLAN-02011
SoX-365DC-SIDCO-VLAN-02063
SoX-365DC-SIDCO-VLAN-02086
SoX-365DC-SIDCO-VLAN-02107
SoX-365DC-SIDCO-VLAN-02186
SoX-365DC-SIDCO-VLAN-02188
SoX-365DC-SIDCO-VLAN-02198
SoX-365DC-SIDCO-VLAN-02395
SOX-MPLEX-MPLEX-10GE-01528
SOX-MPLEX-MPLEX-VLAN-01529
Backbone 365DC-SIDCO
Participant Auburn
Participant Cogent
Participant Georgia Tech
Participant MTSU
Peer TeliaSonera
Participant UA
Participant UAB
Participant UAH
Participant Vanderbilt
Current State:Closed
Start Time:2021-12-03 06:32:02
End Time:2021-12-03 07:52:23
Outgoing Notification TextBackbone 365DC-SIDCO is currently available. Zayo Engineers have been contacted and report the reason for the outage is maintenance. Maintenance is now complete. Multihomed traffic was rerouted via redundant connections.


Ticket No.:INC0100482
Subject:Availability - SoX Participant Alabama A&M University
Source Of Impact: Undetermined
Affected:bbsw2.56mar.sox.net
rtr.56mar.sox.net
Participant Alabama A&M University
Current State:Closed
Start Time:2021-12-28 16:13:41
End Time:2021-12-28 22:10:26
Outgoing Notification TextParticipant Alabama A&M University is now available. Alabama A&M University's Engineers have been contacted; however, the reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration


Scheduled Maintenances Detail


None during this report period

Downtime and Availability



SOX NodesDown TimeReporting Period Availability52 Week Availability
rtr.125meyers.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.95006% | 99.95006%
rtr.56mar.sox.net6 hr 11 min | 6 hr 11 min 99.16719% | 99.16719% 99.92795% | 99.92795%
sw2.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.55mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99548% | 99.99622%
dcp.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
bbsw2.56mar.sox.net5 hr 56 min | 5 hr 56 min 99.20083% | 99.20083% 99.93231% | 99.93231%
dcp.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
bbsw.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
dcp4.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
rtr.365dc.sox.net1 hr 20 min | 1 hr 20 min 99.82000% | 99.82000% 99.98309% | 99.98309%
dcp5.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
rtr.codac.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
rtr.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw2.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99622% | 99.99622%
mgmtsw.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%

Aggregate SOX Core Nodes0 days 13 hr 28 min | 0 days 13 hr 28 min 99.90463% | 99.90463% 99.98770% | 99.98773%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
SOX-56MAR-56MAR-FE-0193500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-VLAN-0166500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.94630% | 100.00000%
SOX-56MAR-56MAR-10GE-0189500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-56MAR-LAG-0189200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0177500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-LAG-0186200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-55MAR-10GE-0188500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99926% | 100.00000%
SOX-56MAR-COURT-GIGE-0193000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-56MAR-VLAN-015061 hr 20 min | 1 hr 20 min 99.82000% | 99.82000% 99.97811% | 99.98475%
SOX-SIDCO-SIDCO-FE-0196200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0174300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-100GE-0166600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.98437% | 99.99765%
SOX-56MAR-56MAR-10GE-0193600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.90968% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-GTRCH-GIGE-0193100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.90968% | 100.00000%
SOX-56MAR-56MAR-FE-0194300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-55MAR-10GE-0173000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99926% | 100.00000%
SOX-56MAR-COURT-GIGE-0193200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%

Aggregate All SOX Backbone Circuits0 days 1 hr 20 min |0 days 1 hr 20 min 99.99617% | 99.99617%99.99418% | 99.99963%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Availablity by Service

SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

Ticket No.:CHG0056721
Subject:Maintenance Rescheduled - SoX Backbone 56MAR-56MAR
Source Of Impact: Vendor
Affected:SoX-56MAR-56MAR-VLAN-02214
SOX-56MAR-56MAR-VLAN-01808
SOX-56MAR-56MAR-VLAN-01665
SOX-56MAR-56MAR-VLAN-01668
Backbone 56MAR-56MAR
Participant FLR
Participant Georgia Tech
Start Time:2022-01-12 08:00:00
End Time:2022-01-12 11:00:00
Outgoing Notification Text*Please note, this work has been rescheduled to 1/21/22 from 3:00am to 6:00am EST. Backbone 56MAR-56MAR will be unavailable while Telia Carrier Engineers upgrade a backbone node due to a fault related correction package. An outage is expected and the entire window is reserved.