SOX Network Operations Report
2021-11-01 - 2021-11-30
SOX Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0096680 | 3 - Moderate | 3 - Moderate | Alarms - SoX Various Nodes (56MAR and COURT) | Undetermined | Undetermined | Closed | 2021-11-08 02:41:39 | 2021-11-08 02:51:44 | 0 days 0 hr 10 min |
| Ticket No.: | INC0096680 |
| Subject: | Alarms - SoX Various Nodes (56MAR and COURT) |
| Source Of Impact: | Undetermined |
| Affected: | rtrdcp2.56mar.sox.net
dcp4.56mar.sox.net dcp5.56mar.sox.net dcp.court.sox.net rtrdcp1.56mar.sox.net bbsw.56mar.sox.net mgmtsw.court.sox.net sw1.55mar.sox.net sw2.56mar.sox.net rtrdcp3.56mar.sox.net COURT [Level3 POP] 56MAR [TELX Core RTR] |
| Current State: | Closed |
| Start Time: | 2021-11-08 02:41:39 |
| End Time: | 2021-11-08 02:51:44 |
| Outgoing Notification Text | SoX Nodes 56MAR [TELX Core RTR] and COURT [Level3 POP] are currently alarming. SoX Engineers have been engaged to review. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| SOX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| rtr.125meyers.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.95006% | 99.95006% |
| rtr.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99849% | 99.99849% |
| sw2.gtrch.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw1.55mar.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99548% | 99.99622% |
| dcp.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw1.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| bbsw2.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| dcp.court.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| bbsw.56mar.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| dcp4.56mar.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| rtr.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99833% | 99.99833% |
| dcp5.56mar.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| rtr.codac.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| dcp.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| mgmtsw.court.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| rtr.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| mgmtsw.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw2.56mar.sox.net | 0 hr 10 min | 0 hr 10 min | 99.97666% | 99.97666% | 99.99622% | 99.99622% |
| mgmtsw.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| Aggregate SOX Core Nodes | 0 days 1 hr 10 min | 0 days 1 hr 10 min | 99.99140% | 99.99140% | 99.99577% | 99.99581% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| SOX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| SOX-56MAR-56MAR-FE-01935 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01938 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01946 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01941 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-VLAN-01665 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.94630% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01895 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01950 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-56MAR-LAG-01892 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01934 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01718 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01954 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01944 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-55MAR-LAG-01894 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01959 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01952 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01948 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01775 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01955 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01947 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01719 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01937 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01956 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-LAG-01862 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01953 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-55MAR-10GE-01885 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99926% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01930 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01929 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-56MAR-VLAN-01506 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99336% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01962 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01939 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01940 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01961 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01958 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01945 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01927 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01743 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.98163% | 99.98163% |
| SOX-56MAR-56MAR-100GE-01666 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.98437% | 99.99765% |
| SOX-56MAR-56MAR-10GE-01936 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.90968% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01933 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-GTRCH-GIGE-01931 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.90968% | 100.00000% |
| SOX-56MAR-56MAR-FE-01943 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01960 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01951 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-55MAR-LAG-01893 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-55MAR-10GE-01730 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99926% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01932 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01949 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| Aggregate All SOX Backbone Circuits | 0 days 0 hr 0 min |0 days 0 hr 0 min | 100.00000% | 100.00000% | 99.99412% | 99.99956% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| SOX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0055398 |
| Subject: | Maintenance 3 of 3 Completed - SoX Backbone 365DC-SIDCO |
| Source Of Impact: | Other |
| Affected: | SoX-365DC-SIDCO-100GE-02185
SOX-365DC-CODAC-VLAN-02337 SOX-365DC-56MAR-VLAN-02194 SOX-365DC-SIDCO-VLAN-02395 SOX-365DC-SIDCO-VLAN-02198 SOX-56MAR-SIDCO-VLAN-02215 SOX-56MAR-SIDCO-VLAN-02216 SOX-365DC-365DC-VLAN-02258 SOX-365DC-365DC-VLAN-02257 SOX-365DC-56MAR-VLAN-02365 SOX-365DC-56MAR-VLAN-01506 SOX-365DC-SIDCO-VLAN-02107 SOX-365DC-SIDCO-VLAN-02063 SOX-365DC-SIDCO-VLAN-02011 SoX-365DC-SIDCO-VLAN-02323 SOX-365DC-SIDCO-VLAN-02086 Backbone 365DC-SIDCO Participant Vanderbilt University Medical Center Participant Oak Ridge National Labs Sponsored Participant Middle Tenn State University Participant Vanderbilt University Participant Auburn University Participant University of Alabama in Huntsville Participant Georgia Institute of Technology Participant University of Alabama at Birmingham Participant Florida Lambda Rail Participant University of Alabama |
| Start Time: | 2021-12-02 04:00:00 |
| End Time: | 2021-12-02 11:00:00 |
| Outgoing Notification Text | The listed affected remained available while Zayo performed maintenance to replace an aging splice case. Maintenance has been completed. *Please Note - This was maintenance 3 of 3. |
| Ticket No.: | CHG0055402 |
| Subject: | Maintenance Completed 3 of 3 - SoX Backbone 365DC-SIDCO |
| Source Of Impact: | Other |
| Affected: | SoX-365DC-SIDCO-100GE-02185
SOX-365DC-CODAC-VLAN-02337 SOX-365DC-56MAR-VLAN-02194 SOX-365DC-SIDCO-VLAN-02395 SOX-365DC-SIDCO-VLAN-02198 SOX-56MAR-SIDCO-VLAN-02215 SOX-56MAR-SIDCO-VLAN-02216 SOX-365DC-365DC-VLAN-02258 SOX-365DC-365DC-VLAN-02257 SOX-365DC-56MAR-VLAN-02365 SOX-365DC-56MAR-VLAN-01506 SOX-365DC-SIDCO-VLAN-02107 SOX-365DC-SIDCO-VLAN-02063 SOX-365DC-SIDCO-VLAN-02011 SoX-365DC-SIDCO-VLAN-02323 SOX-365DC-SIDCO-VLAN-02086 Backbone 365DC-SIDCO Participant Vanderbilt University Medical Center Participant Oak Ridge National Labs Sponsored Participant Middle Tenn State University Participant Vanderbilt University Participant Auburn University Participant University of Alabama in Huntsville Participant Georgia Institute of Technology Participant University of Alabama at Birmingham Participant Florida Lambda Rail Participant University of Alabama |
| Start Time: | 2021-12-06 04:00:00 |
| End Time: | 2021-12-06 11:00:00 |
| Outgoing Notification Text | The listed affected remained available while Zayo engineers performed maintenance to replace aging splice case. Maintenance has been completed. *Please Note - This is maintenance 3 of 3. |
| Ticket No.: | CHG0055399 |
| Subject: | Maintenance 2 of 3 Completed - SoX Backbone 365DC-SIDCO |
| Source Of Impact: | Other |
| Affected: | SoX-365DC-SIDCO-100GE-02185
SOX-365DC-CODAC-VLAN-02337 SOX-365DC-56MAR-VLAN-02194 SOX-365DC-SIDCO-VLAN-02395 SOX-365DC-SIDCO-VLAN-02198 SOX-56MAR-SIDCO-VLAN-02215 SOX-56MAR-SIDCO-VLAN-02216 SOX-365DC-365DC-VLAN-02258 SOX-365DC-365DC-VLAN-02257 SOX-365DC-56MAR-VLAN-02365 SOX-365DC-56MAR-VLAN-01506 SOX-365DC-SIDCO-VLAN-02107 SOX-365DC-SIDCO-VLAN-02063 SOX-365DC-SIDCO-VLAN-02011 SoX-365DC-SIDCO-VLAN-02323 SOX-365DC-SIDCO-VLAN-02086 Backbone 365DC-SIDCO Participant Vanderbilt University Medical Center Participant Oak Ridge National Labs Sponsored Participant Middle Tenn State University Participant Vanderbilt University Participant Auburn University Participant University of Alabama in Huntsville Participant Georgia Institute of Technology Participant University of Alabama at Birmingham Participant Florida Lambda Rail Participant University of Alabama |
| Start Time: | 2021-12-05 04:00:00 |
| End Time: | 2021-12-05 13:30:00 |
| Outgoing Notification Text | The listed affected will be remained available while Zayo engineers performed maintenance to replace aging splice case. Outages are expected; however, the entire window is reserved. *Please Note - This is maintenance 2 of 3. |
| Ticket No.: | CHG0055098 |
| Subject: | Maintenance 1 of 3 Completed - SoX Backbone 365DC-SIDCO |
| Source Of Impact: | Other |
| Affected: | SoX-365DC-SIDCO-100GE-02185
SOX-365DC-CODAC-VLAN-02337 SOX-365DC-56MAR-VLAN-02194 SOX-365DC-SIDCO-VLAN-02395 SOX-365DC-SIDCO-VLAN-02198 SOX-56MAR-SIDCO-VLAN-02215 SOX-56MAR-SIDCO-VLAN-02216 SOX-365DC-365DC-VLAN-02258 SOX-365DC-365DC-VLAN-02257 SOX-365DC-56MAR-VLAN-02365 SOX-365DC-56MAR-VLAN-01506 SOX-365DC-SIDCO-VLAN-02107 SOX-365DC-SIDCO-VLAN-02063 SOX-365DC-SIDCO-VLAN-02011 SoX-365DC-SIDCO-VLAN-02323 SOX-365DC-SIDCO-VLAN-02086 Backbone 365DC-SIDCO Participant Vanderbilt University Medical Center Participant Oak Ridge National Labs Sponsored Participant Middle Tenn State University Participant Vanderbilt University Participant Auburn University Participant University of Alabama in Huntsville Participant Georgia Institute of Technology Participant University of Alabama at Birmingham Participant Florida Lambda Rail Participant University of Alabama |
| Start Time: | 2021-12-04 04:00:00 |
| End Time: | 2021-12-04 11:00:00 |
| Outgoing Notification Text | The listed affected remained available while Zayo engineers performed maintenance to replace aging splice case. Outages were expected; however, the entire window was reserved. *Please Note - This was maintenance 1 of 3. Maintenance 1 of 3 Completed. |
| Ticket No.: | CHG0055397 |
| Subject: | Maintenance 2 of 3 Completed - SoX Backbone 365DC-SIDCO |
| Source Of Impact: | Other |
| Affected: | SoX-365DC-SIDCO-100GE-02185
SOX-365DC-CODAC-VLAN-02337 SOX-365DC-56MAR-VLAN-02194 SOX-365DC-SIDCO-VLAN-02395 SOX-365DC-SIDCO-VLAN-02198 SOX-56MAR-SIDCO-VLAN-02215 SOX-56MAR-SIDCO-VLAN-02216 SOX-365DC-365DC-VLAN-02258 SOX-365DC-365DC-VLAN-02257 SOX-365DC-56MAR-VLAN-02365 SOX-365DC-56MAR-VLAN-01506 SOX-365DC-SIDCO-VLAN-02107 SOX-365DC-SIDCO-VLAN-02063 SOX-365DC-SIDCO-VLAN-02011 SoX-365DC-SIDCO-VLAN-02323 SOX-365DC-SIDCO-VLAN-02086 Backbone 365DC-SIDCO Participant Vanderbilt University Medical Center Participant Oak Ridge National Labs Sponsored Participant Middle Tenn State University Participant Vanderbilt University Participant Auburn University Participant University of Alabama in Huntsville Participant Georgia Institute of Technology Participant University of Alabama at Birmingham Participant Florida Lambda Rail Participant University of Alabama |
| Start Time: | 2021-12-01 04:00:00 |
| End Time: | 2021-12-01 11:00:00 |
| Outgoing Notification Text | The listed affected remained available while Zayo performed maintenance to replace aging splice case. Maintenance has been completed. *Please Note - This is Maintenance 2 of 3. |