SOX Network Operations Report
2019-12-01 - 2019-12-31
SOX Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0048452 | 3 - Moderate | 3 - Moderate | Outage Resolved - SoX Node 125MEYERS | Unannounced Maintenance | Vendor | Closed | 2019-12-20 05:09:26 | 2019-12-20 06:58:22 | 0 days 1 hr 48 min |
| Ticket No.: | INC0048452 |
| Subject: | Outage Resolved - SoX Node 125MEYERS |
| Source Of Impact: | Vendor |
| Affected: | rtr.125meyers.sox.net
Node 125MEYERS |
| Current State: | Closed |
| Start Time: | 2019-12-20 05:09:26 |
| End Time: | 2019-12-20 06:58:22 |
| Description | Node 125MEYERS (TierPoint Data Center) is now available. Clemson University C-Light Engineers have been contacted and the reason for the outage is maintenance. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| SOX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| rtr.125meyers.sox.net | 1 hr 48 min | 1 hr 48 min | 99.75597% | 99.75597% | 99.83703% | 99.83703% |
| rtr.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw2.gtrch.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw1.55mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99213% | 100.00000% |
| dcp.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw1.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| dcp.court.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| bbsw.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| rtr.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| dcp.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.95839% | 99.95839% |
| mgmtsw.court.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw1.gtrch.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| rtr.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| mgmtsw.365dc.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.80599% | 99.80599% |
| mgmtsw.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| sw2.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| Aggregate SOX Core Nodes | 0 days 1 hr 48 min | 0 days 1 hr 48 min | 99.98475% | 99.98475% | 99.97460% | 99.97509% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| SOX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| SOX-56MAR-56MAR-FE-01935 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01938 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01946 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01941 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-VLAN-01665 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01895 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01950 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-56MAR-LAG-01892 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99213% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01934 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01718 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01954 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01944 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-55MAR-LAG-01894 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99213% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01959 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01952 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01948 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01775 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01955 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01947 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01719 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01937 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01956 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-LAG-01862 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-365DC-FE-01953 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-55MAR-10GE-01885 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99019% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01930 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01929 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-365DC-56MAR-VLAN-01506 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99907% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01962 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01939 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01940 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01961 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01958 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01945 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01927 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01743 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-100GE-01666 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.97965% | 100.00000% |
| SOX-56MAR-56MAR-10GE-01936 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01933 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-GTRCH-GIGE-01931 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-FE-01943 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-SIDCO-SIDCO-FE-01960 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-COURT-COURT-GIGE-01951 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-55MAR-55MAR-LAG-01893 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99172% | 100.00000% |
| SOX-56MAR-55MAR-10GE-01730 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99213% | 100.00000% |
| SOX-56MAR-COURT-GIGE-01932 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| SOX-56MAR-56MAR-GIGE-01949 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
| Aggregate All SOX Backbone Circuits | 0 days 0 hr 0 min |0 days 0 hr 0 min | 100.00000% | 100.00000% | 99.99866% | 100.00000% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| SOX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0040117 |
| Subject: | Maintenance Completed - SoX sw1.56mar.sox.net and bbsw.56mar.sox.net Power Maintenance |
| Source Of Impact: | Vendor |
| Affected: | SOX-56MAR-56MAR-10GE-01936
Core Node 56MAR |
| Start Time: | 2020-01-07 10:00:00 |
| End Time: | 2020-01-07 12:00:00 |
| Description | The switches sw1.56mar.sox.net and bbsw.56mar.sox.net remained available while SoX engineers performed maintenance to migrate the two switches to new power sources. Maintenance has been completed. |
| Ticket No.: | CHG0040485 |
| Subject: | Maintenance - SoX Backbone 56MAR-56MAR |
| Source Of Impact: | Vendor |
| Affected: | SOX-56MAR-56MAR-100GE-01666
SOX-365DC-56MAR-VLAN-01506 SOX-56MAR-56MAR-100GE-01666 SOX-56MAR-56MAR-VLAN-01667 SOX-56MAR-56MAR-VLAN-01668 SOX-56MAR-56MAR-VLAN-01669 SOX-56MAR-56MAR-VLAN-01670 SOX-56MAR-56MAR-VLAN-01671 SOX-56MAR-56MAR-VLAN-01672 SOX-56MAR-56MAR-VLAN-01673 SOX-56MAR-56MAR-VLAN-01676 SOX-56MAR-56MAR-VLAN-01677 SOX-56MAR-56MAR-VLAN-01678 SOX-56MAR-56MAR-VLAN-01679 SOX-56MAR-56MAR-VLAN-01686 SOX-56MAR-56MAR-VLAN-01690 SOX-56MAR-56MAR-VLAN-01694 SOX-56MAR-56MAR-VLAN-01695 SOX-56MAR-56MAR-VLAN-01696 SOX-56MAR-56MAR-VLAN-01697 SOX-56MAR-56MAR-VLAN-01698 SOX-56MAR-56MAR-VLAN-01699 SOX-56MAR-56MAR-VLAN-01702 SOX-56MAR-56MAR-VLAN-01704 SOX-56MAR-56MAR-VLAN-01710 SOX-56MAR-56MAR-VLAN-01711 SOX-GENI-MP-VLAN-01603 SOX-XSEDE-MP-VLAN-01602 SoX-56MAR-56MAR-VLAN-02097 SoX-56MAR-56MAR-VLAN-02179 SoX-56MAR-SIDCO-VLAN-02070 Backbone 56MAR-56MAR Peer Internet2 Peer OneNet Peer Red Clara Peer TeliaSonera Participant FLR Participant MARIA |
| Start Time: | 2020-01-17 05:00:00 |
| End Time: | 2020-01-17 11:00:00 |
| Description | The 100GE Backhaul to Internet2 AL2S will be unavailable while Internet2 Engineers perform firmware upgrade maintenance. Blended ISP peerings will remain available via Jacksonville during the maintenance window. The entire window is reserved. |
| Ticket No.: | CHG0040350 |
| Subject: | Maintenance - SoX Vendor Digital Realty |
| Source Of Impact: | Vendor |
| Affected: | rtr.56mar.sox.net
Core Node 56MAR |
| Start Time: | 2020-01-13 11:00:00 |
| End Time: | 2020-03-02 22:00:00 |
| Description | The Core Node at 56 Marietta St. will remain available while Digital Realty Engineers perform power maintenance. No outages are expected during the maintenance window. The entire window is reserved. Maintenance will be performed daily from 6:00 AM to 5:00 PM EST. |
| Ticket No.: | CHG0040262 |
| Subject: | Maintenance Cancelled - SoX sw1.56mar.sox.net and bbsw.56mar.sox.net Power Maintenance |
| Source Of Impact: | Internal |
| Affected: | sw1.56mar.sox.net
bbsw.56mar.sox.net SOX-56MAR-56MAR-10GE-01936 Participant Georgia Tech |
| Start Time: | 2020-01-07 12:00:00 |
| End Time: | 2020-01-07 14:00:00 |
| Description | The switches sw1.56mar.sox.net and bbsw.56mar.sox.net will be unavailable while SoX engineers perform maintenance to migrate the two switches to new power sources. An outage of 5 minutes is expected; however, the entire window is reserved. |