SOX Network Operations Report
2019-04-01 - 2019-04-30

SOX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0032193 3 - Moderate3 - Moderate Availability - SoX Core Node 365DC MGMTSWUndetermined Undetermined Closed 2019-04-09 10:00:48 2019-04-09 10:32:16 0 days 0 hr 31 min

Unscheduled Outages Detail


Ticket No.:INC0032193
Subject:Availability - SoX Core Node 365DC MGMTSW
Source Of Impact: Undetermined
Affected:mgmtsw.365dc.sox.net
Core Node 365DC MGMTSW
Current State:Closed
Start Time:2019-04-09 10:00:48
End Time:2019-04-09 10:32:16
DescriptionThe 365 Data Center management switch is now available. SoX Engineering has been engaged to investigate; however, the reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG00359703 - Moderate3 - Normal Maintenance (1 of 2) Completed - SoX Peer Netflix Software Vendor Closed 2019-04-02 07:43:382019-04-02 07:45:46 0 days 0 hr 2 min

Scheduled Maintenances Detail


Ticket No.:CHG0035970
Subject:Maintenance (1 of 2) Completed - SoX Peer Netflix
Source Of Impact: Vendor
Affected:SOX-55MAR-55MAR-LAG-01893
SOX-55MAR-55MAR-10GE-01887
Peer Netflix
Current State:Closed
Start Time:2019-04-02 07:43:38
End Time:2019-04-02 07:45:46
DescriptionPeer Netflix was unavailable while Netflix Engineers performed firmware upgrade maintenance. Maintenance has been completed.


Downtime and Availability



SOX NodesDown TimeReporting Period Availability52 Week Availability
rtr.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.69314% | 99.69314%
dcp.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.98173% | 99.98173%
rtr.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw2.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.55mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.97310% | 99.97310%
dcp.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
bbsw.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.365dc.sox.net0 hr 31 min | 0 hr 31 min 99.92716% | 99.92716% 99.79969% | 99.79969%
sw2.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.77091% | 99.77091%
mgmtsw.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%

Aggregate SOX Core Nodes0 days 0 hr 31 min | 0 days 0 hr 31 min 99.99514% | 99.99514% 99.94790% | 99.94790%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
SOX-56MAR-56MAR-FE-0193500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-GIGE-0182800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-VLAN-0166500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-56MAR-LAG-0189200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-10GE-0171800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0177500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-LAG-0186200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-56MAR-VLAN-0150600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0174300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-100GE-0166600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99571% | 99.99571%
SOX-56MAR-56MAR-10GE-0193600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-GIGE-0193300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-GTRCH-GIGE-0193100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-018930 hr 2 min | 00 hr 00 min 99.99506% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-55MAR-10GE-0173000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%

Aggregate All SOX Backbone Circuits0 days 0 hr 2 min |0 days 0 hr 0 min 99.99989% | 100.00000%99.99688% | 99.99688%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Availablity by Service

SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


Upcoming Scheduled Maintenances

None Currently Planned