SOX Network Operations Report
2019-01-01 - 2019-01-31

SOX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)
INC0027104 3 - Moderate3 - Moderate Availability - SoX Core Node 56MAR OOBInvestigating Undetermined Closed 2019-01-13 20:30:00 2019-01-13 20:59:13
INC0027115 3 - Moderate3 - Moderate Availability - SoX Core Node 56MAR OOBUndetermined Undetermined Closed 2019-01-14 11:29:11 2019-01-14 11:59:13
INC0027656 3 - Moderate3 - Moderate Outage Resolved - SoX Participant University of Alabama in HuntsvilleCircuit - Cut Fiber Vendor Closed 2019-01-26 14:05:17 2019-01-26 21:42:45
INC0027673 3 - Moderate3 - Moderate Availability - SoX Node 365DC (Management)Undetermined Undetermined Closed 2019-01-27 05:15:28 2019-01-27 06:42:16

Unscheduled Outages Detail


Ticket No.:INC0027104
Subject:Availability - SoX Core Node 56MAR OOB
Source Of Impact: Undetermined
Affected:oob.56mar.sox.net
Core Node 56MAR OOB
Current State:Closed
Start Time:2019-01-13 20:30:00
End Time:2019-01-13 20:59:13
DescriptionThe 56 Marietta OOB is now available. SoX Engineering has been engaged to investigate; however, the reason for the outage is pending.


Ticket No.:INC0027115
Subject:Availability - SoX Core Node 56MAR OOB
Source Of Impact: Undetermined
Affected:oob.56mar.sox.net
Core Node 56MAR OOB
Current State:Closed
Start Time:2019-01-14 11:29:11
End Time:2019-01-14 11:59:13
DescriptionThe 56 Marietta OOB is now available. SoX engineerining is currently investigating; however, the reason for the outage is pending.


Ticket No.:INC0027656
Subject:Outage Resolved - SoX Participant University of Alabama in Huntsville
Source Of Impact: Vendor
Affected:SOX-56MAR-56MAR-10GE-01658
Participant University of Alabama in Huntsville
Current State:Closed
Start Time:2019-01-26 14:05:17
End Time:2019-01-26 21:42:45
DescriptionParticipant University of Alabama in Huntsville is now available. University of Alabama in Huntsville Engineers have been contacted, and the reason for the outage is an area-wide outage caused by vendor's cut fiber.


Ticket No.:INC0027673
Subject:Availability - SoX Node 365DC (Management)
Source Of Impact: Undetermined
Affected:mgmtsw.365dc.sox.net
oob.365dc.sox.net
SoX Node 365DC (Management)
Current State:Closed
Start Time:2019-01-27 05:15:28
End Time:2019-01-27 06:42:16
DescriptionA management outage was observed on SoX Node 365DC. Assigned to Regionals Engineering.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


SOX NodesDown TimeReporting Period Availability52 Week Availability
rtr.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.69314% | 99.69314%
dcp.365dc.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw2.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.55mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.97310% | 99.97310%
dcp.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
bbsw.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.365dc.sox.net1 hr 26 min | 1 hr 26 min 99.80556% | 99.80556% 99.92587% | 99.92587%
sw2.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.77091% | 99.77091%
mgmtsw.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
Aggregate SOX Core Nodes0 days 1 hr 26 min | 0 days 1 hr 26 min 99.98704% | 99.98704% 99.95753% | 99.95753%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.


SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
SOX-56MAR-56MAR-FE-0193500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-GIGE-0182800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-VLAN-0166500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-56MAR-LAG-0189200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-10GE-0171800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0177500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-LAG-0186200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-365DC-FE-0195300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-365DC-56MAR-VLAN-0150600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0174300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-100GE-0166600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.99571% | 99.99571%
SOX-56MAR-56MAR-10GE-0193600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-56MAR-GIGE-0193300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.96516% | 99.96516%
SOX-56MAR-GTRCH-GIGE-0193100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-55MAR-10GE-0173000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
Aggregate All SOX Backbone Circuits0 days 0 hr 0 min |0 days 0 hr 0 min 100.00000% | 100.00000%99.99688% | 99.99688%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Upcoming Scheduled Maintenances

Ticket No.:CHG0034618
Subject:Maintenance Completed - SoX Backbone 56MAR-56MAR
Source Of Impact: Vendor
Affected:SOX-56MAR-56MAR-VLAN-01808
SOX-56MAR-56MAR-VLAN-01668
SOX-56MAR-56MAR-10GE-01664
SOX-56MAR-56MAR-VLAN-01665
SOX-56MAR-56MAR-VLAN-02171
SOX-56MAR-56MAR-VLAN-02214
SOX-56MAR-56MAR-VLAN-01668
Participant Georgia Tech
Participant FLR
Backbone 56MAR-56MAR
Participant Morehouse
Participant FLR
Start Time:2019-02-01 05:00:00
End Time:2019-02-01 11:00:00
DescriptionThe backbone between 56 Marietta St and TeliaSonera remained available while TeliaSonera Engineers performed maintenance associated with network expansion. No outages occurred and this maintenance has been completed.


Ticket No.:CHG0034610
Subject:Maintenance - SoX Core Node 56MAR
Source Of Impact: Vendor
Affected:rtr.56mar.sox.net
Core Node 56MAR
Start Time:2019-02-04 12:00:00
End Time:2019-02-06 22:00:00
DescriptionThe Core Node at 56 Marietta St. will remain available while Digital Realty Engineers survey all short circuit and arc flash breaker settings within the ATL13 system. No outages are expected during the maintenance window. The entire window is reserved.