SOX Network Operations Report
2018-04-01 - 2018-04-30
SOX Network Operations Center
Connector | Type | Date | Sponsor |
---|
None
None
None
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
INC0012799 | 3 - Moderate | 3 - Moderate | Instability Resolved - SoX Participant CLIGHT | Undetermined | Undetermined | Closed | 2018-04-15 04:26:35 | 2018-04-16 20:40:59 |
INC0012709 | 3 - Moderate | 3 - Moderate | Availability - SoX Participant CDC | Investigating | Undetermined | Closed | 2018-04-09 07:38:24 | 2018-04-09 09:43:49 |
Ticket No.: | INC0012799 |
Subject: | Instability Resolved - SoX Participant CLIGHT |
Source Of Impact: | Undetermined |
Affected: | SOX-56MAR-56MAR-10GE-01608
Participant CLIGHT |
Current State: | Closed |
Start Time: | 2018-04-15 04:26:35 |
End Time: | 2018-04-16 20:40:59 |
Description | Participant CLIGHT is now stable.. CLIGHT Engineers have been contacted and have confirmed that the instability was caused by a failing DC power inverter shelf. |
Ticket No.: | INC0012709 |
Subject: | Availability - SoX Participant CDC |
Source Of Impact: | Undetermined |
Affected: | SOX-56MAR-56MAR-10GE-01715
SOX-56MAR-56MAR-VLAN-01717 Participant CDC |
Current State: | Closed |
Start Time: | 2018-04-09 07:38:24 |
End Time: | 2018-04-09 09:43:49 |
Description | Participant CDC is available. CDC Engineers have been contacted; however, the reason for the outage is pending. |
Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
---|---|---|---|---|---|---|---|---|
CHG0031227 | 3 - Moderate | 3 - Moderate | Maintenance Completed - Sox Backbone SIDCO-SIDCO | Circuit | Vendor | Closed | 2018-04-16 11:50:00 | 2018-04-16 12:11:16 |
Ticket No.: | CHG0031227 |
Subject: | Maintenance Completed - Sox Backbone SIDCO-SIDCO |
Source Of Impact: | Vendor |
Affected: | SOX-SIDCO-SIDCO-10GE-01502
SOX-SIDCO-SIDCO-VLAN-01500 SOX-56MAR-SIDCO-VLAN-01506 Backbone SIDCO-SIDCO |
Current State: | Closed |
Start Time: | 2018-04-16 11:50:00 |
End Time: | 2018-04-16 12:11:16 |
Description | Backbone SIDCO-SIDCO was unavailable while Peer MREN transitioned their connection to Internet2 to new hardware. A brief outage was observed during the maintenance window and maintenance has been completed. |
SOX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
rtr.akard.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
rtr.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
sw2.gtrch.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
sw1.55mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
dcp.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
sw1.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
rtr.imart.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
dcp.court.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
bbsw.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
rtr.mplex.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
dcp.mplex.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
mgmtsw.court.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
sw1.gtrch.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
rtr.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
mgmtsw.mplex.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
mgmtsw.sidco.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
sw2.56mar.sox.net | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
Aggregate SOX Core Nodes | 0 days 0 hr 0 min | 0 days 0 hr 0 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
SOX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
SOX-56MAR-56MAR-FE-01935 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01828 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-FE-01938 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-MPLEX-FE-01953 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01946 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-FE-01941 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-SIDCO-VLAN-01506 | 0 hr 21 min | 00 hr 00 min | 99.95077% | 100.00000% | 99.72274% | 100.00000% |
SOX-56MAR-56MAR-VLAN-01665 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01895 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-MPLEX-VLAN-01731 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-COURT-COURT-GIGE-01950 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-55MAR-56MAR-LAG-01892 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01934 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-IMART-56MAR-VLAN-01562 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01718 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-FE-01944 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-55MAR-55MAR-LAG-01894 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-SIDCO-SIDCO-FE-01959 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-COURT-COURT-GIGE-01952 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01948 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-SIDCO-VLAN-01531 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01775 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-MPLEX-FE-01954 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01947 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01719 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-AKARD-AKARD-10GE-01563 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-FE-01937 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-LAG-01862 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-55MAR-10GE-01885 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-COURT-GIGE-01930 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-COURT-GIGE-01929 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-AKARD-IMART-VLAN-01549 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-SIDCO-SIDCO-FE-01962 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-SIDCO-VLAN-01509 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-COURT-GIGE-01928 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01939 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-MPLEX-FE-01955 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01940 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-SIDCO-SIDCO-FE-01961 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-MPLEX-FE-01956 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-55MAR-56MAR-10GE-01963 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-SIDCO-SIDCO-FE-01958 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01839 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01945 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-COURT-GIGE-01927 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01743 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-100GE-01666 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-10GE-01936 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-AKARD-56MAR-VLAN-01590 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01933 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-GTRCH-GIGE-01931 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-FE-01943 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-SIDCO-SIDCO-FE-01960 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-MPLEX-FE-01957 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-COURT-COURT-GIGE-01951 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-AKARD-MPLEX-VLAN-01541 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-MPLEX-56MAR-VLAN-01522 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-55MAR-55MAR-LAG-01893 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-55MAR-10GE-01730 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-COURT-GIGE-01932 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
SOX-56MAR-56MAR-GIGE-01949 | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 100.00000% | 100.00000% |
Aggregate All SOX Backbone Circuits | 0 days 0 hr 21 min |0 days 0 hr 0 min | 99.99919% | 100.00000% | 99.99545% | 100.00000% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
Ticket No.: | CHG0031243 |
Subject: | Maintenance 3 of 3 - SoX Peer Internet2 |
Source Of Impact: | Vendor |
Affected: | I2-MP-MP-VLAN-183932 |
Start Time: | 2018-05-09 03:00:00 |
End Time: | 2018-05-09 10:00:00 |
Description | Peer Internet2 will be unavailable while Zayo engineers perform splice case maintenance in Minneapolis, MN. Outages are expected throughout the maintenance window, and the entire window is reserved. This is the 3rd of 3 maintenance windows. |
Ticket No.: | CHG0031242 |
Subject: | Maintenance 2 of 3 - SoX Peer Internet2 |
Source Of Impact: | Vendor |
Affected: | I2-MP-MP-VLAN-183932 |
Start Time: | 2018-05-08 03:00:00 |
End Time: | 2018-05-08 10:00:00 |
Description | Peer Internet2 will be unavailable while Zayo engineers perform splice case maintenance in Minneapolis, MN. Outages are expected throughout the maintenance window, and the entire window is reserved. This is the 2nd of 3 maintenance windows. |
Ticket No.: | CHG0031221 |
Subject: | Maintenance 2 of 3 - SoX Core Node 56MAR |
Source Of Impact: | Vendor |
Affected: | Subject: MAINTENANCE NOTIFICATION - INITIAL - MTST# 00500567 - ATL1
Date: Wed, 11 Apr 2018 19:33:10 -0400
From: Customer Notifications |
Start Time: | 2018-05-12 12:00:00 |
End Time: | 2018-05-12 23:00:00 |
Description | The Core Node at 56 Marietta St. will remain available while Digital Realty Engineers perform power maintenance. No outages are expected during the maintenance window. The entire window is reserved. This is the 2nd of 3 windows. |
Ticket No.: | CHG0031241 |
Subject: | Maintenance 1 of 3 - SoX Peer Internet2 |
Source Of Impact: | Vendor |
Affected: | I2-MP-MP-VLAN-183932 |
Start Time: | 2018-05-07 03:00:00 |
End Time: | 2018-05-07 10:00:00 |
Description | Peer Internet2 will be unavailable while Zayo engineers perform splice case maintenance in Minneapolis, MN. Outages are expected throughout the maintenance window, and the entire window is reserved. This is the 1st of 3 maintenance windows. |
Ticket No.: | CHG0031222 |
Subject: | Maintenance 3 of 3 - SoX Core Node 56MAR |
Source Of Impact: | Vendor |
Affected: | Subject: MAINTENANCE NOTIFICATION - INITIAL - MTST# 00500567 - ATL1
Date: Wed, 11 Apr 2018 19:33:10 -0400
From: Customer Notifications |
Start Time: | 2018-05-19 12:00:00 |
End Time: | 2018-05-19 23:00:00 |
Description | The Core Node at 56 Marietta St. will remain available while Digital Realty Engineers perform power maintenance. No outages are expected during the maintenance window. The entire window is reserved. This is the 3rd of 3 windows. |
Ticket No.: | CHG0031286 |
Subject: | Maintenance - SoX Backbone 56MAR-SIDCO |
Source Of Impact: | Vendor |
Affected: | Georgia Tech BCDC (SOX-56MAR-56MAR-100GE-01774) Georgia Tech Rich (SOX-56MAR-56MAR-100GE-02080) Internet2 AL2S port (SOX-56MAR-56MAR-100GE-01666) FLR (SOX-56MAR-56MAR-100GE-02114) Vanderbilt (SOX-56MAR-56MAR-100GE-02013) ESnet (SOX-56MAR-56MAR-100GE-02019) UAB (SOX-56MAR-56MAR-100GE-02037) rtr.sidco (SOX-56MAR-SIDCO-100GE-02045) |
Start Time: | 2018-05-09 08:00:00 |
End Time: | 2018-05-09 10:00:00 |
Description | The backbone circuit between 56 Marietta and Nashville (SIDCO) will be unavailable while Southern Crossroads Engineering perform maintenance to replace two MPC7 linecards at 56 Marietta. The listed Peer and Participant connections will be impacted during the maintenance window. The Georgia Tech Rich connection will be moved at the beginning of the maintenance to blade 5 in order to maintain one of the two Georgia Tech connections throughout the maintenance. The entire window is reserved. |
Ticket No.: | CHG0031244 |
Subject: | Maintenance 3 of 3 - SoX Peer Internet2 |
Source Of Impact: | Vendor |
Affected: | I2-MP-MP-VLAN-183932 |
Start Time: | 2018-05-08 03:00:00 |
End Time: | 2018-05-08 10:00:00 |
Description | Peer Internet2 will be unavailable while Zayo engineers perform splice case maintenance in Minneapolis, MN. Outages are expected throughout the maintenance window, and the entire window is reserved. This is the 3rd of 3 maintenance windows. |