SoX Network Operations Report
08/01/2017 - 08/31/2017

SoX Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

10682-High 1-Critical Availability - SoX Various Nodes UndeterminedUndetermined 08/11/2017 2:06 AM 08/11/2017 3:04 AM

Unscheduled Outages Detail


Ticket No.:1068:154
Subject:Availability - SoX Various Nodes
Source Of Impact:Undetermined
Affected:Core Node 56MAR
Node 55MAR
Node COURT
Start Time:Friday, August 11, 2017, 2:06 AM (0206) UTC
End Time:Friday, August 11, 2017, 3:04 AM (0304) UTC
Description:The above listed nodes are now available. SoX Engineers are investigating the cause of the outage; however, the reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

1051 4-Normal 2-High Maintenance Completed - SoX Core Node 56MAR Software Internal08/08/2017 4:01 AM 08/08/2017 4:11 AM

Scheduled Maintenances Detail

Ticket No.:1051:154
Subject:Maintenance Completed - SoX Core Node 56MAR
Source Of Impact:Internal
Affected:Core Node 56MAR
Start Time:Tuesday, August 8, 2017, 4:01 AM (0401) UTC
End Time:Tuesday, August 8, 2017, 4:11 AM (0411) UTC
Description: The above listed were briefly unavailable while SoX Engineers performed maintenance to upgrade the software on the core node. Maintenance has been completed.


Downtime and Availability



SoX Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.imart.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97078% 100.00000%
bbsw.56mar.sox.net 0 hr 58 min0 hr 58 min 99.87007%99.87007% 99.98084% 99.98084%
dcp.court.sox.net 0 hr 58 min0 hr 58 min 99.87007%99.87007% 99.98900% 99.98900%
dcp.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.court.sox.net 0 hr 58 min0 hr 58 min 99.87007%99.87007% 99.98900% 99.98900%
mgmtsw.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtr.56mar.sox.net 0 hr 10 min0 hr 0 min 99.97760%100.00000% 99.93435% 100.00000%
rtr.akard.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtr.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924% 100.00000%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw1.55mar.sox.net 0 hr 58 min0 hr 58 min 99.87007%99.87007% 99.98900% 99.98900%
sw1.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886% 99.99886%
sw1.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw2.56mar.sox.net 0 hr 58 min0 hr 58 min 99.87007%99.87007% 99.98216% 99.98216%
sw2.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate SoX Core Nodes5 hr 0 min4 hr 0 min99.95800%99.95940%99.98958%99.99555%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.

SoX Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
SOX-55MAR-55MAR-LAG-01893 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-10GE-01963 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-LAG-01892 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01730 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01885 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-100GE-01666 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01718 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01719 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01775 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01895 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99393%99.99393%
SOX-56MAR-56MAR-10GE-01936 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01937 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01938 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01941 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01943 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01944 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01828 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01839 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68560%99.68560%
SOX-56MAR-56MAR-GIGE-01933 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01939 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01940 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01945 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01946 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01947 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01948 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01949 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-LAG-01862 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-VLAN-01665 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01927 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01928 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01929 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99298%99.99298%
SOX-56MAR-COURT-GIGE-01930 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01932 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-GTRCH-GIGE-01931 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-MPLEX-VLAN-01731 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-56MAR-SIDCO-VLAN-01506 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.77857%99.78218%
SOX-AKARD-56MAR-VLAN-01590 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-AKARD-10GE-01563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-IMART-VLAN-01549 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-MPLEX-VLAN-01541 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01950 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01951 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01952 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-IMART-56MAR-VLAN-01562 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-56MAR-VLAN-01522 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-MPLEX-MPLEX-FE-01953 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01954 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01955 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01956 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01957 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01509 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-MPLEX-SIDCO-VLAN-01531 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-SIDCO-SIDCO-FE-01958 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01959 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01961 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01962 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%

Aggregate All SoX Backbone Circuits 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99095%99.99106%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Upcoming Scheduled Maintenances

Ticket No.:1099:154
Subject:Maintenance - SoX Backbone IMART-IMART
Affected:Backbone IMART-IMART
Participant FLR via Telia
Start Time:Wednesday, September 13, 2017, 8:00 AM (0800) UTC
End Time:Wednesday, September 13, 2017, 10:00 AM (1000) UTC
Description: Backbone IMART-IMART will be unavailable while TeliaSonera Engineers perform software maintenance. An outage of 30 minutes is expected; however, the entire window is reserved.

Ticket No.:1100:154
Subject:Maintenance - SoX Peer TeliaSonera
Affected:Peer TeliaSonera
Participant FLR
Start Time:Monday, September 25, 2017, 8:00 AM (0800) UTC
End Time:Monday, September 25, 2017, 10:00 AM (1000) UTC
Description: The above listed will be unavailable while TeliaSonera Engineers perform software maintenance. An outage of 30 minutes is expected; however, the entire window is reserved.

Ticket No.:1108:154
Subject:Maintenance - SoX Core Node 56MAR
Affected:Core Node 56MAR
Start Time:Wednesday, September 27, 2017, 4:00 AM (0400) UTC
End Time:Wednesday, September 27, 2017, 8:00 AM (0800) UTC
Description: Core Node 56MAR will be unavailable while SoX Engineers perform maintenance to upgrade software to version 15.1R6. An outage of less than 30 minutes is expected; however, the entire window is reserved.

Ticket No.:1092:154
Subject:Maintenance - SoX Core Node 56MAR
Affected:Core Node 56MAR
Start Time:Monday, October 2, 2017, 11:00 AM (1100) UTC
End Time:Friday, November 3, 2017, 9:00 PM (2100) UTC
Description: The Core Node at 56 Marietta Street will remain available while Digital Realty Engineers perform electrical maintenance. No outages are expected. The entire window is reserved.