SoX Network Operations Report
07/01/2017 - 07/31/2017

SoX Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

10273-Elevated 2-High Outage Resolved - SoX Various Peers and Participants via 56MAR PowerVendor 07/12/2017 12:37 PM 07/12/2017 1:13 PM

Unscheduled Outages Detail


Ticket No.:1027:154
Subject:Outage Resolved - SoX Various Peers and Participants via 56MAR
Source Of Impact:Vendor
Affected:Switch at Core Node 56MAR
Start Time:Wednesday, July 12, 2017, 12:37 PM (1237) UTC
End Time:Wednesday, July 12, 2017, 1:13 PM (1313) UTC
Description:The switch at 56 Marietta St. is now available. Peerings via Core Node 56MAR were inaccessible during the outage. Digital Realty Operations Engineers have indicated that the generator failed during a planned power maintenance, which caused power loss to the switch. Engineers continue to investigate the cause of this failure.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

991 3-Elevated 3-Elevated Maintenance Completed - SoX Core Node 56MAR Power Vendor07/12/2017 12:38 PM 07/12/2017 1:13 PM
1028 3-Elevated 2-High Maintenance Completed - SoX Core Node 56MAR HardwareVendor 07/25/2017 9:02 AM 07/25/2017 10:00 AM

Scheduled Maintenances Detail

Ticket No.:991:154
Subject:Maintenance Completed - SoX Core Node 56MAR
Source Of Impact:Vendor
Affected:Core Node 56MAR
Start Time:Wednesday, July 12, 2017, 12:38 PM (1238) UTC
End Time:Wednesday, July 12, 2017, 1:13 PM (1313) UTC
Description: Digital Realty Engineers performed maintenance to add capacity to power distribution units at the Core Node 56MAR. Maintenance has been completed.

Ticket No.:1028:154
Subject:Maintenance Completed - SoX Core Node 56MAR
Source Of Impact:Vendor
Affected:Core Node 56MAR
Start Time:Tuesday, July 25, 2017, 9:02 AM (0902) UTC
End Time:Tuesday, July 25, 2017, 10:00 AM (1000) UTC
Description: The Core Node at 56 Marietta St. was unavailable while SoX Engineers performed maintenance to replace the Routing Engine on the router. Maintenance has been completed.


Downtime and Availability



SoX Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.imart.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97078% 100.00000%
bbsw.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99184% 99.99184%
dcp.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
dcp.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtr.56mar.sox.net 1 hr 33 min0 hr 0 min 99.79167%100.00000% 99.93625% 100.00000%
rtr.akard.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtr.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92354% 99.92429%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw1.55mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw1.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886% 99.99886%
sw1.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw2.56mar.sox.net 0 hr 36 min0 hr 36 min 99.91935%99.91935% 99.99317% 99.99317%
sw2.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate SoX Core Nodes2 hr 9 min0 hr 9 min99.98194%99.99496%99.98840%99.99426%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.

SoX Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
SOX-55MAR-55MAR-LAG-01893 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-10GE-01963 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-LAG-01892 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01730 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01885 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-100GE-01666 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01718 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01719 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01775 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01895 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99393%99.99393%
SOX-56MAR-56MAR-10GE-01936 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01937 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01938 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01941 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01943 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01944 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01828 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99260%99.99260%
SOX-56MAR-56MAR-GIGE-01839 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.68560%99.68560%
SOX-56MAR-56MAR-GIGE-01933 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01939 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01940 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01945 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01946 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01947 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01948 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01949 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-LAG-01862 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-VLAN-01665 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01927 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01928 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01929 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99298%99.99298%
SOX-56MAR-COURT-GIGE-01930 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01932 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-GTRCH-GIGE-01931 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-MPLEX-VLAN-01731 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-56MAR-SIDCO-VLAN-01506 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.77857%99.78218%
SOX-AKARD-56MAR-VLAN-01590 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-AKARD-10GE-01563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-IMART-VLAN-01549 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-MPLEX-VLAN-01541 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01950 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01951 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01952 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-IMART-56MAR-VLAN-01562 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-56MAR-VLAN-01522 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-MPLEX-MPLEX-FE-01953 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01954 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01955 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01956 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01957 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01509 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-MPLEX-SIDCO-VLAN-01531 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99924%100.00000%
SOX-SIDCO-SIDCO-FE-01958 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01959 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01961 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01962 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%

Aggregate All SoX Backbone Circuits 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99083%99.99094%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Upcoming Scheduled Maintenances

Ticket No.:1047:154
Subject:Maintenance - SoX Participant ASC / ASA / AREN
Affected:Participant ASC / ASA / AREN
Start Time:Saturday, August 5, 2017, 3:00 AM (0300) UTC
End Time:Saturday, August 5, 2017, 9:00 AM (0900) UTC
Description: Participant ASC / ASA / AREN will be unavailable while AREN Engineers perform maintenance to reconfigure routers. An outage of over ten minutes is expected; however, the entire window is reserved.

Ticket No.:1051:154
Subject:Maintenance - SoX Core Node 56MAR
Affected:Core Node 56MAR
Start Time:Tuesday, August 8, 2017, 4:00 AM (0400) UTC
End Time:Tuesday, August 8, 2017, 5:00 AM (0500) UTC
Description: The above listed will be unavailable while SoX Engineers perform maintenance to upgrade the software on the core node. A brief outage is expected; however, the entire window is reserved.