SoX Network Operations Report
05/01/2017 - 05/31/2017

SoX Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





9002-High
2-High

Outage Resolved - SoX Backbone SIDCO-SIDCO via Internet2
Circuit - Damaged FiberVendor
05/09/2017 3:16 PM
05/10/2017 3:57 AM






Unscheduled Outages Detail






Ticket No.:900:154



Subject:Outage Resolved - SoX Backbone SIDCO-SIDCO via Internet2



Source Of Impact:Vendor



Affected:Peer Internet2
Peer MREN
Backbone SIDCO-SIDCO



Start Time:Tuesday, May 9, 2017, 3:16 PM (1516) UTC



End Time:Wednesday, May 10, 2017, 3:57 AM (0357) UTC


Description:SoX Backbone SIDCO-SIDCO via Peer Internet2 is now available. Internet2 Engineers were contacted and the reason for outage was damaged 
fiber, which was repaired by Level(3) Engineers.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





916
3-Elevated
2-High

Maintenance Completed - SoX Core Node MPLEX
Software
Internal05/25/2017 10:13 AM
05/25/2017 10:17 AM




Scheduled Maintenances Detail





Ticket No.:916:154



Subject:Maintenance Completed - SoX Core Node MPLEX



Source Of Impact:Internal



Affected:Core Node MPLEX
Member UAB
Member Vanderbilt



Start Time:Thursday, May 25, 2017, 10:13 AM (1013) UTC



End Time:Thursday, May 25, 2017, 10:17 AM (1017) UTC


Description:   The above listed were unavailable while SoX Engineers performed hardware
maintenance.  Maintenance has been completed.



  










Downtime and Availability







SoX Core NodesDown TimeReporting Period Availability52 Week Availability


rtr.imart.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97078%  100.00000%
bbsw.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99184%  99.99184%
dcp.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
dcp.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
rtr.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98824%  100.00000%
rtr.akard.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
rtr.mplex.sox.net 0 hr 4 min0 hr 0 min 99.99104%100.00000% 99.92354%  99.92429%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw1.55mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw1.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99886%  99.99886%
sw1.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw2.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw2.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
      
Aggregate SoX Core Nodes0 hr 4 min0 hr 4 min99.99944%100.00000%99.99208%99.99469%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. 
	    

	    
SoX Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


SOX-55MAR-55MAR-LAG-01893
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01894
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-56MAR-10GE-01963
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-56MAR-LAG-01892
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01730
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01885
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-100GE-01666
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01718
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01719
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01775
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01895
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99393%99.99393%
SOX-56MAR-56MAR-10GE-01936
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01935
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01937
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01938
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01941
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01943
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01944
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01828
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99260%99.99260%
SOX-56MAR-56MAR-GIGE-01839
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.68560%99.68560%
SOX-56MAR-56MAR-GIGE-01933
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01934
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01939
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01940
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01945
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01946
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01947
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01948
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01949
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-LAG-01862
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-VLAN-01665
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01927
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01928
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01929
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               99.99298%99.99298%
SOX-56MAR-COURT-GIGE-01930
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01932
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-GTRCH-GIGE-01931
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-MPLEX-VLAN-01731
               0 hr 4 min0 hr 0 min
               99.99104%100.00000%
               99.99924%100.00000%
SOX-56MAR-SIDCO-VLAN-01506
               12 hr 41 min12 hr 41 min
               98.29525%98.29525%
               99.84897%99.85257%
SOX-AKARD-56MAR-VLAN-01590
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-AKARD-10GE-01563
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-IMART-VLAN-01549
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-MPLEX-VLAN-01541
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01950
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01951
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01952
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-IMART-56MAR-VLAN-01562
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-56MAR-VLAN-01522
               0 hr 4 min0 hr 0 min
               99.99104%100.00000%
               99.99924%100.00000%
SOX-MPLEX-MPLEX-FE-01953
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01954
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01955
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01956
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01957
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01509
               0 hr 4 min0 hr 0 min
               99.99104%100.00000%
               99.99924%100.00000%
SOX-MPLEX-SIDCO-VLAN-01531
               0 hr 4 min0 hr 0 min
               99.99104%100.00000%
               99.99924%100.00000%
SOX-SIDCO-SIDCO-FE-01958
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01959
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01960
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01961
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01962
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
      
Aggregate All SoX Backbone Circuits
                   12 hr 57 min0 hr 16 min
                   99.97147%99.97205%
                   99.99198%99.99209%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. 

Upcoming Scheduled Maintenances





Ticket No.:910:154



Subject:Maintenance - SoX Vendor TeliaSonera



Affected:Peer TeliaSonera
Participant FLR



Start Time:Friday, June 2, 2017, 4:00 AM (0400) UTC



End Time:Friday, June 2, 2017, 10:00 AM (1000) UTC



Description:   The above listed will be unavailable while TeliaSonera Engineers perform hardware 
and software upgrades maintenance. 
An outage of is expected; however, the entire window is reserved.



  







Ticket No.:953:154



Subject:Maintenance 1 of 2 - SoX Participant Oakridge National Labs



Affected:Participant Oakridge National Labs



Start Time:Thursday, June 15, 2017, 5:00 AM (0500) UTC



End Time:Thursday, June 15, 2017, 11:00 AM (1100) UTC



Description:   Participant Oakridge National Labs will be unavailable while their Vendor 
Engineers perform maintenance. An outage of is expected and the entire window 
is reserved. This is the 1st of 2 maintenance windows.



  







Ticket No.:954:154



Subject:Maintenance 2 of 2 - SoX Participant Oakridge National Labs



Affected:Participant Oakridge National Labs



Start Time:Friday, June 16, 2017, 5:00 AM (0500) UTC



End Time:Friday, June 16, 2017, 11:00 AM (1100) UTC



Description:   Participant Oakridge National Labs will be unavailable while their Vendor
Engineers perform maintenance. An outage of is expected and the entire window
is reserved. This is the 2nd of 2 maintenance windows.