SoX Network Operations Report
01/01/2017 - 01/31/2017

SoX Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

6381-Critical 1-Critical Outage Resolved - SoX Core Node IMART Circuit - Damaged FiberVendor 01/31/2017 7:15 PM 02/01/2017 4:42 AM

Unscheduled Outages Detail


Ticket No.:638:154
Subject:Outage Resolved - SoX Core Node IMART
Source Of Impact:Vendor
Affected:Core Node IMART
Start Time:Tuesday, January 31, 2017, 7:15 PM (1915) UTC
End Time:Wednesday, February 1, 2017, 4:42 AM (0442) UTC
Description:The InfoMart Data Center (Core Node IMART) is now available. SoX Engineers have determined the reason for the outage was a fiber cut on Internet2. A backhoe struck fiber during a Department of Transportation construction project. A splicing team was dispatched and has re-spliced the fiber cut. Service has been restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

633 4-Normal 3-Elevated Maintenance Completed - SoX Vendor MREN/STARLIGHT Software Vendor01/29/2017 11:23 AM 01/29/2017 11:42 AM

Scheduled Maintenances Detail

Ticket No.:633:154
Subject:Maintenance Completed - SoX Vendor MREN/STARLIGHT
Source Of Impact:Vendor
Affected:Vendor MREN/STARLIGHT
Start Time:Sunday, January 29, 2017, 11:23 AM (1123) UTC
End Time:Sunday, January 29, 2017, 11:42 AM (1142) UTC
Description: Vendor MREN/STARLIGHT was unavailable while MREN Engineers performed software maintenance. Maintenance has been completed.


Downtime and Availability



SoX Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.imart.sox.net 4 hr 45 min4 hr 45 min 99.36156%99.36156% 99.90539% 99.94607%
bbsw.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85789% 99.85789%
dcp.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
dcp.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
mgmtsw.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtr.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99130% 100.00000%
rtr.akard.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98846% 100.00000%
rtr.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.91296% 99.92450%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98846% 100.00000%
sw1.55mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw1.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.86603% 99.86603%
sw1.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw2.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
sw2.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate SoX Core Nodes4 hr 45 min4 hr 45 min99.96010%99.96010%99.96941%99.97466%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.

SoX Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
SOX-56MAR-SIDCO-VLAN-01506 0 hr 19 min0 hr 0 min 99.95744%100.00000% 99.99640%100.00000%
SOX-MPLEX-SIDCO-VLAN-01509 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-56MAR-VLAN-01522 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01531 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-MPLEX-VLAN-01541 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-IMART-VLAN-01549 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-IMART-56MAR-VLAN-01562 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-AKARD-10GE-01563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-AKARD-56MAR-VLAN-01590 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-VLAN-01665 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-100GE-01666 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01718 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01719 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01730 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-MPLEX-VLAN-01731 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01743 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01775 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01828 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99262%99.99262%
SOX-56MAR-56MAR-GIGE-01839 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-LAG-01862 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01885 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-LAG-01892 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01893 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01895 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99394%99.99394%
SOX-56MAR-COURT-GIGE-01927 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01928 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01929 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99300%99.99300%
SOX-56MAR-COURT-GIGE-01930 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-GTRCH-GIGE-01931 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01932 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01933 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01936 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01937 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01938 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01939 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01940 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01941 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01943 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-FE-01944 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01945 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01946 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01947 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01948 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01949 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01950 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01951 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-COURT-COURT-GIGE-01952 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01953 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01954 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01955 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01956 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01957 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01958 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01959 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01961 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01962 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
SOX-55MAR-56MAR-10GE-01963 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%

Aggregate All SoX Backbone Circuits 0 hr 19 min0 hr 19 min 99.99930%100.00000% 99.99961%99.99966%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Upcoming Scheduled Maintenances

Ticket No.:644:154
Subject:Maintenance - SoX Peer FLR
Affected:Participant FLR
Peer TeliaSonera
Peer Terremark
Start Time:Sunday, March 5, 2017, 10:00 AM (1000) UTC
End Time:Sunday, March 5, 2017, 1:00 PM (1300) UTC
Description: The above listed will be unavailable while FLR Engineers perform maintenance. An outage of 15 minutes is expected; however, the entire window is reserved.