SoX Network Operations Report
10/01/2015 - 10/31/2015

SoX Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





223-Elevated
3-Elevated

Instability - SOX Router oob.56mar.sox.net
UndeterminedUndetermined
10/07/2015 6:55 PM
10/09/2015 9:00 AM


303-Elevated
3-Elevated

Availability - SOX Node oob.mplex.sox.net
UndeterminedUndetermined
10/12/2015 5:03 AM
10/12/2015 5:15 AM


10/12/2015 9:31 AM
10/12/2015 2:06 PM


563-Elevated
3-Elevated

Availability - SoX Node oob.sidco.sox.net
Circuit - OtherVendor
10/27/2015 6:30 AM
10/27/2015 7:28 AM


10/27/2015 9:31 AM
10/27/2015 10:22 AM






Unscheduled Outages Detail






Ticket No.:22:154



Subject:Instability - SOX Router oob.56mar.sox.net



Source Of Impact:Undetermined



Affected:



Start Time:Wednesday, October 7, 2015, 6:55 PM (1855) UTC



End Time:Friday, October 9, 2015, 9:00 AM (0900) UTC


Description:SoX is going to increase the monitoring frequency which will clear of such alarms. Scott 
would like this ticket to be closed now.







Ticket No.:30:154



Subject:Availability - SOX Node oob.mplex.sox.net



Source Of Impact:Undetermined



Affected:Node oob.mplex.sox.net



Start Time:Monday, October 12, 2015, 5:03 AM (0503) UTC



End Time:Monday, October 12, 2015, 5:15 AM (0515) UTC


Start Time:Monday, October 12, 2015, 9:31 AM (0931) UTC



End Time:Monday, October 12, 2015, 2:06 PM (1406) UTC


Description:Node oob.mplex.sox.net is now available.  SOX Engineers have been contacted;
however, the reason for outage is undetermined.







Ticket No.:56:154



Subject:Availability - SoX Node oob.sidco.sox.net



Source Of Impact:Vendor



Affected:Node oob.sidco.sox.net



Start Time:Tuesday, October 27, 2015, 6:30 AM (0630) UTC



End Time:Tuesday, October 27, 2015, 7:28 AM (0728) UTC


Start Time:Tuesday, October 27, 2015, 9:31 AM (0931) UTC



End Time:Tuesday, October 27, 2015, 10:22 AM (1022) UTC


Description:Node oob.sidco.sox.net is now available.  SOX Engineers indicated the reason for outage 
was suspected to be the cellular connection.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)






None during this report period






Downtime and Availability







SoX Core NodesDown TimeReporting Period Availability52 Week Availability


bbsw.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
dcp.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
dcp.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
mgmtsw.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
oob.56mar.sox.net 38 hr 5 min38 hr 5 min 94.88127%94.88127% 99.56645%  99.56645%
oob.court.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
oob.mplex.sox.net 4 hr 47 min4 hr 47 min 99.35708%99.35708% 99.94554%  99.94554%
oob.sidco.sox.net 1 hr 49 min1 hr 49 min 99.75582%99.75582% 99.97932%  99.97932%
rtr.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
rtr.akard.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
rtr.mplex.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
oob.sidco.sox.net 1 hr 49 min1 hr 49 min 99.75582%99.75582% 99.97932%  99.97932%
rtr.sidco.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw1.55mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw1.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw1.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw2.56mar.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
sw2.gtrch.sox.net 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%  100.00000%
      
Aggregate SoX Core Nodes46 hr 30 min46 hr 30 min99.70238%99.70238%99.97479%99.97479%

 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  
	    

	    
SoX Backbone CircuitsDown Time
Reporting Period Availability52 Week Availability


SOX-56MAR-SIDCO-VLAN-01506
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01509
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-56MAR-VLAN-01522
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-SIDCO-VLAN-01531
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-MPLEX-VLAN-01541
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-IMART-VLAN-01549
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-IMART-56MAR-VLAN-01562
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-AKARD-10GE-01563
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-AKARD-56MAR-VLAN-01590
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-VLAN-01665
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-100GE-01666
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01718
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01719
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01730
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-MPLEX-VLAN-01731
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01743
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01775
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01828
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01839
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-LAG-01862
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-55MAR-10GE-01885
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-56MAR-LAG-01892
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01893
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-55MAR-LAG-01894
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01895
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01927
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01928
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01929
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01930
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-GTRCH-GIGE-01931
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-COURT-GIGE-01932
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01933
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01934
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01935
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-10GE-01936
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01937
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01938
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01939
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01940
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01941
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01943
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-FE-01944
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01945
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01946
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01947
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01948
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-56MAR-56MAR-GIGE-01949
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01950
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01951
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-COURT-COURT-GIGE-01952
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-MPLEX-MPLEX-FE-01953
               4 hr 47 min4 hr 47 min
               99.35708%99.35708%
               99.94554%99.94554%
SOX-MPLEX-MPLEX-FE-01954
               4 hr 47 min4 hr 47 min
               99.35708%99.35708%
               99.94554%99.94554%
SOX-MPLEX-MPLEX-FE-01955
               4 hr 47 min4 hr 47 min
               99.35708%99.35708%
               99.94554%99.94554%
SOX-MPLEX-MPLEX-FE-01956
               4 hr 47 min4 hr 47 min
               99.35708%99.35708%
               99.94554%99.94554%
SOX-MPLEX-MPLEX-FE-01957
               4 hr 47 min4 hr 47 min
               99.35708%99.35708%
               99.94554%99.94554%
SOX-SIDCO-SIDCO-FE-01958
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01959
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01960
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01961
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-SIDCO-SIDCO-FE-01962
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
SOX-55MAR-56MAR-10GE-01963
               0 hr 0 min0 hr 0 min
               100.00000%100.00000%
               100.00000%100.00000%
      
Aggregate All SoX Backbone Circuits
                   23 hr 55 min0 hr 0 min
                   99.94730%99.94730%
                   99.99554%99.99554%


 NOTE: Numbers in italics represent downtime with scheduled  maintenance excluded. Internet2's definition of scheduled
  maintenance is any anticipated outage announced at least 72
  hours in advance of the outage start time.  

Upcoming Scheduled Maintenances





Ticket No.:81:154



Subject:Maintenance 1 of 2 - SoX Participant AREN



Affected:



Start Time:Friday, December 4, 2015, 4:00 AM (0400) UTC



End Time:Friday, December 4, 2015, 10:00 AM (1000) UTC



Description:   Participant ASC will be unavailable while ASC Engineers perform
maintenance to OS Upgrades and equipment movement. An outage of up to 4
hours per client is expected; however, the
entire window is reserved.



  







Ticket No.:82:154



Subject:Maintenance 2 of 2 - SoX Participant AREN



Affected:



Start Time:Sunday, December 6, 2015, 4:00 AM (0400) UTC



End Time:Sunday, December 6, 2015, 10:00 AM (1000) UTC



Description:   Participant AREN will be unavailable while AREN Engineers perform maintenance to 
install new datacenter firewalls and switches. An outage of up to 4 hours per client is 
expected; however, the entire window is reserved.