CIC-OmniPoP Network Operations Report
12/01/2010 - 12/31/2010

CIC-OmniPoP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

3763-Elevated 3-Elevated CIC OmniPoP Peer NLR Outage Resolved Circuit - Other 12/22/2010 4:29 PM 12/22/2010 4:31 PM
3781-Critical 1-Critical CIC OmniPOP Core Node STAR Availability Power 12/31/2010 7:09 PM 12/31/2010 7:20 PM

Unscheduled Outages Detail


Ticket No.:376:80
Subject:CIC OmniPoP Peer NLR Outage Resolved
Affected:Peer NLR
Start Time:Wednesday, December 22, 2010, 4:29 PM (1629) UTC
End Time:Wednesday, December 22, 2010, 4:31 PM (1631) UTC
Description:Peer NLR (CHIC) is currently available to the community. CIC OmniPoP Engineers were making configuration changes which caused this peering loss. Service has remained stable since the above time.

Ticket No.:378:80
Subject:CIC OmniPOP Core Node STAR Availability
Affected:Core Node STAR
Start Time:Friday, December 31, 2010, 7:09 PM (1909) UTC
End Time:Friday, December 31, 2010, 7:20 PM (1920) UTC
Description:Core Node STAR was unavailable while Starlight engineers worked to resolve a power issue. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

None during this report period

Downtime and Availability



CIC-OmniPoP Core NodesDown TimeReporting Period Availability52 Week Availability
sw.star.omnipop.cic.net0 hr 11 min99.97536%99.99791%

Aggregate CIC-OmniPoP Core Nodes0 hr 11 min99.97536%99.99791%


CIC-OmniPoP PeersDown TimeReporting Period Availability52 Week Availability
BigTenNetwork Gi11/110 hr 0 min100.00000%100.00000%
ESnet Te3/00 hr 0 min100.00000%100.00000%
Internet2 Te1/00 hr 0 min100.00000%100.00000%
MREN Te2/00 hr 0 min100.00000%100.00000%
NLR Framenet Gi11/20 hr 0 min100.00000%99.99374%
NLR NEF Gi11/30 hr 0 min100.00000%99.99374%
NLR PacketNet Te0/00 hr 2 min99.99552%99.98235%

Aggregate All CIC-OmniPoP Peers0 hr 2 min99.99936%99.99569%




Upcoming Scheduled Maintenances

CIC-OmniPoP MembersDown TimeReporting Period Availability52 Week Availability
Ticket No.:373:80
Subject:CIC OmniPoP Peer Internet2 (CHIC) Maintenance
Affected:Peer Internet2 (CHIC)
Start Time:Thursday, January 6, 2011, 5:00 AM (0500) UTC
End Time:Thursday, January 6, 2011, 9:00 AM (0900) UTC
Description: Peer Internet2 will be unavailable while their Engineers perform a hardware replacement. Outages are expected; and the entire maintenance window has been reserved.