Big Ten Academic Alliance Network Operations Report
2023-08-01 - 2023-08-31
Big Ten Academic Alliance Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0150508 | 3 - Moderate | 3 - Moderate | Outage Resolved - BTAA OmniPop Member University of Wisconsin - Madison | Circuit - Damaged Fiber | Vendor | Closed | 2023-08-30 18:50:21 | 2023-09-01 11:23:25 | 1 days 16 hr 33 min |
| Ticket No.: | INC0150508 |
| Subject: | Outage Resolved - BTAA OmniPop Member University of Wisconsin - Madison |
| Source Of Impact: | Vendor |
| Affected: | BTAA-600WCHICAG-600WCHICAG-LAG-02363
BTAA-600WCHICAG-600WCHICAG-100GE-02364 BTAA-600WCHICAG-600WCHICAG-100GE-02365 University of Wisconsin - Madison |
| Current State: | Closed |
| Start Time: | 2023-08-30 18:50:21 |
| End Time: | 2023-09-01 11:23:25 |
| Outgoing Notification Text | BTAA OmniPop Member University of Wisconsin - Madison is now available. University of Wisconsin - Madison/Boreas Engineers have been contacted, and reported the reason for outage is damaged fiber. |
| Ticket No.: | CHG0071819 |
| Subject: | Emergency Maintenance Completed - BTAA OmniPoP Member Merit Network (600W) |
| Source Of Impact: | Vendor |
| Affected: | Member Penn State University
Member University of Michigan |
| Start Time: | 2023-09-01 02:00:00 |
| End Time: | 2023-09-01 10:00:00 |
| Outgoing Notification Text | Member Merit contractors relocated approximately 800ft of cable in the City of Grand Rapids. Traffic expected to re-route via redundant connections; however, the entire window was reserved. This maintenance is now complete. |
| Ticket No.: | CHG0071743 |
| Subject: | Maintenance - BTAA OmniPOP Core Node STAR (JunOS Upgrade) |
| Source Of Impact: | Internal |
| Affected: | Core Node STAR |
| Start Time: | 2023-09-20 04:00:00 |
| End Time: | 2023-09-20 10:00:00 |
| Outgoing Notification Text | BTAA OmniPOP engineers will be upgrading the JunOS version of sw2.star to version 22.4. Brief outages are expected during the window while the upgrade is completed. The updated code will be loaded on 1 RE at a time to minimize impacts. |
| Ticket No.: | CHG0071836 |
| Subject: | Maintenance - BTAA OmniPop Peer Internet2 |
| Source Of Impact: | Other |
| Affected: | |
| Start Time: | 2023-09-07 06:00:00 |
| End Time: | 2023-09-07 07:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0071067 |
| Subject: | Maintenance Rescheduled - BTAA OmniPoP Peer Indiana GigaPOP (ICTC) |
| Source Of Impact: | Other |
| Affected: | Peer Indiana GigaPOP (ICTC) |
| Start Time: | 2023-09-06 04:00:00 |
| End Time: | 2023-09-06 10:00:00 |
| Outgoing Notification Text | *Please note this maintenance has been rescheduled to 9/6/23 12:00am - 6:00am edt. Peer Indiana GigaPOP engineers will be troubleshooting "high span loss" alarms within a span affecting ICTC. Members should re-route during work. The entire window is reserved. |
| Ticket No.: | CHG0071741 |
| Subject: | Maintenance - BTAA OmniPOP Core Node STAR ( PEM 3 Replacement ) |
| Source Of Impact: | Internal |
| Affected: | Core Node STAR
Big Ten Academic Alliance Big Ten Network BTAA OmniPoP Energy Sciences Network Indiana Gigapop Indiana University / GlobalNOC Internet2 Metropolitan Research & Education Network Michigan State University Northwestern University OARnet Ohio State University Penn State University University of Chicago University of Illinois at Chicago University of Illinois at Urbana-Champaign University of Illinois at Urbana-Champaign University of Iowa University of Michigan University of Minnesota University of Minnesota - Twin Cities University of Wisconsin-Madison WiscNet WiscNet-TransitShare WiscNet-WRIPS |
| Start Time: | 2023-09-05 23:00:00 |
| End Time: | 2023-09-06 07:00:00 |
| Outgoing Notification Text | BTAA OmniPOP engineers will be replacing PEM 3 on sw2.star to resolve a fan failure within the module. No outages are expected during the window as the node has 5 other functional power supplies. The entire window is reserved but not expected to be used. |