Indiana GigaPOP Network Operations Report
2024-08-16 - 2024-08-29
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0185097 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR | Circuit - Cut Fiber | Vendor | Closed | 2024-08-21 06:12:25 | 2024-08-21 18:56:43 | 0 days 12 hr 44 min |
| INC0185773 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Circuit - Damaged Fiber | Vendor | Resolved | 2024-08-28 01:05:03 | 2024-08-29 07:01:27 | 1 days 5 hr 56 min |
| Ticket No.: | INC0185097 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR Purdue University University of Notre Dame Wabash College |
| Current State: | Closed |
| Start Time: | 2024-08-21 06:12:25 |
| End Time: | 2024-08-21 18:56:43 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available. Indiana GigaPOP Engineers have been contacted and the reason for the outage is third party vendor fiber cut. |
| Ticket No.: | INC0185773 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2024-08-28 01:05:03 |
| End Time: | 2024-08-29 07:01:27 |
| Outgoing Notification Text | Backbone LL-STAR is now available. Third Party Vendor has completed repairs. The reason for outage was fallen tree on vendor equipment. |
| Ticket No.: | CHG0082964 |
| Subject: | Maintenance - Indiana GigaPOP Removing Apple Cache at Equinox |
| Source Of Impact: | Internal |
| Affected: | Backbone CHIC-EQCH |
| Start Time: | 2024-09-04 14:00:00 |
| End Time: | 2024-09-11 15:00:00 |
| Outgoing Notification Text | GigaPop Engineers will be removing apple cache peering at Equinox . No outages are expected, however the entire maintenance window is reserved. |
| Ticket No.: | CHG0083011 |
| Subject: | Maintenance - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone LL-STAR
University of Notre Dame |
| Start Time: | 2024-09-03 04:01:00 |
| End Time: | 2024-09-03 09:00:00 |
| Outgoing Notification Text | Backbone LL-STAR will be unavailable while circuit provider Zayo performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082096 |
| Subject: | Maintenance - Indiana GigaPOP POP LL |
| Source Of Impact: | Vendor |
| Affected: | Fiber Data Exchange (FD-IX)
IU Research Network Indiana Office of Technology (IOT) Indiana University Indianapolis Zoo Internet2 NCAA OmniSOC Engineering & Support Purdue Research Purdue University (PURDUE) University of Notre Dame Wintek Corporation |
| Start Time: | 2024-09-04 11:00:00 |
| End Time: | 2024-09-04 23:00:00 |
| Outgoing Notification Text | Netrality Engineering will perform maintenance on the Automatic Transfer Switches at 733 Henry St (LL). No service impact is expected, however, the entire window is reserved. |
| Ticket No.: | CHG0082854 |
| Subject: | Maintenance - Indiana GigaPOP Apple Cache at FD-IX |
| Source Of Impact: | Internal |
| Affected: | Fiber Data Exchange (FD-IX)
I-Light I-Light Engineering & Support IU Research Network IU Research Network Operations Indiana Gigapop Indiana Office of Technology (IOT) Indiana University Indianapolis Zoo Internet2 N-Wave NCAA OmniSOC Engineering & Support Purdue Research Purdue University (PURDUE) St. Louis Internet2 Access Consortium (WUSTL) University of Notre Dame Wabash College Wintek Corporation |
| Start Time: | 2024-09-03 14:00:00 |
| End Time: | 2024-09-03 16:00:00 |
| Outgoing Notification Text | Indiana GigaPop Engineers will be activating Apple cache at FD-IX. No outages are expected, however the entire maintenance window is reserved. |
| Ticket No.: | CHG0082872 |
| Subject: | Maintenance - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLDC-LL
IU Research Network OmniSOC Engineering & Support |
| Start Time: | 2024-09-06 04:01:00 |
| End Time: | 2024-09-06 10:00:00 |
| Outgoing Notification Text | Backbone BLDC-LL will be unavailable while IU Wire and Cable engineers perform maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082961 |
| Subject: | Maintenance - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone ICTC-STAR
University of Notre Dame |
| Start Time: | 2024-09-19 04:01:00 |
| End Time: | 2024-09-19 09:00:00 |
| Outgoing Notification Text | Backbone ICTC-STAR will be unavailable while circuit provider Zayo performs maintenance to replace a section of damaged cable in Gary, IN. The entire window is reserved. |