Indiana GigaPOP Network Operations Report
2024-04-12 - 2024-04-25
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0171627 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR | Circuit - Cut Fiber | Vendor | Closed | 2024-04-15 13:08:15 | 2024-04-16 01:55:42 | 0 days 12 hr 47 min |
| INC0171753 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR | Circuit - Damaged Fiber | Vendor | Closed | 2024-04-16 15:59:14 | 2024-04-17 21:11:35 | 1 days 5 hr 12 min |
| Ticket No.: | INC0171627 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR Member Purdue University Member University of Notre Dame Member Wabash College |
| Current State: | Closed |
| Start Time: | 2024-04-15 13:08:15 |
| End Time: | 2024-04-16 01:55:42 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available. Circuit provider Zayo reported a fiber cut in Lafayette, IN. Zayo crews arrived onsite and located damage where cable was struck by a mower. Crews have completed splicing and all services have restored. Backbone traffic re-routed via redundant connections. |
| Ticket No.: | INC0171753 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR Member Purdue University Member University of Notre Dame Member Wabash College |
| Current State: | Closed |
| Start Time: | 2024-04-16 15:59:14 |
| End Time: | 2024-04-17 21:11:35 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available. Circuit provider Zayo was contacted to investigate. Zayo's OSP crews identified damage to approximately 4,000 feet of infrastructure caused by a third party construction company using a boring machine. Fiber repairs have been completed and no additional outages are expected. Backbone traffic re-routed via redundant connections. |
| Ticket No.: | CHG0078303 |
| Subject: | Maintenance - Indiana GigaPOP ICTC Data Center Power Outage |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-05-02 11:30:00 |
| End Time: | 2024-05-02 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0078498 |
| Subject: | Maintenance Completed - Indiana GigaPoP Node opt2.chic |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2024-04-26 14:00:00 |
| End Time: | 2024-04-26 16:00:00 |
| Outgoing Notification Text |