Indiana GigaPOP Network Operations Report
2023-12-08 - 2023-12-21
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0160198 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Unannounced Maintenance | Vendor | Closed | 2023-12-14 06:01:29 | 2023-12-14 10:25:50 | 0 days 4 hr 24 min |
| Ticket No.: | INC0160198 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 GLOBAL-INL-ING-VLAN-03715 GLOBAL-ILN-ING-VLAN-03716 GLOBAL-ILN-ING-VLAN-03806 Backbone LL-STAR Member University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2023-12-14 06:01:29 |
| End Time: | 2023-12-14 10:25:50 |
| Outgoing Notification Text | Backbone LL-STAR is now available. Zayo Engineers have been contacted, and the reason for the outage was unannounced maintenance. |
| Ticket No.: | CHG0074966 |
| Subject: | Maintenance Completed - Indiana GigaPOP Peer University of Iowa |
| Source Of Impact: | Vendor |
| Affected: | Peer University of Iowa |
| Start Time: | 2023-12-29 16:30:00 |
| End Time: | 2023-12-29 18:00:00 |
| Outgoing Notification Text | Vendor BOREASnet Engineers have finished performing maintenance to replace hardware. |
| Ticket No.: | CHG0074960 |
| Subject: | Emergency Maintenance 2 of 6 Completed - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-12-29 05:01:00 |
| End Time: | 2023-12-29 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Outages were expected. The entire window was reserved. This was window 2 of 6. This maintenance is now complete. |
| Ticket No.: | CHG0074964 |
| Subject: | Emergency Maintenance 6 of 6 Completed - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-01-02 05:01:00 |
| End Time: | 2024-01-02 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Maintenance has been completed. This was window 6 of 6. |
| Ticket No.: | CHG0074962 |
| Subject: | Emergency Maintenance 4 of 6 - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-12-31 05:01:00 |
| End Time: | 2023-12-31 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Maintenance has been completed. This is window 4 of 6. |
| Ticket No.: | CHG0074963 |
| Subject: | Emergency Maintenance 5 of 6 Completed - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLDC-LL |
| Start Time: | 2024-01-01 05:01:00 |
| End Time: | 2024-01-01 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Maintenance has been completed. This was window 5 of 6. |
| Ticket No.: | CHG0074959 |
| Subject: | Emergency Maintenance 1 of 6 Completed - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLDC-LL |
| Start Time: | 2023-12-28 05:01:00 |
| End Time: | 2023-12-28 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Outages were expected. The entire window was reserved. This was window 1 of 6. This maintenance is now complete. |
| Ticket No.: | CHG0074961 |
| Subject: | Emergency Maintenance 3 of 6 Completed - Indiana GigaPOP Backbone BLDC-LL |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-12-30 05:01:00 |
| End Time: | 2023-12-30 10:59:00 |
| Outgoing Notification Text | Vendor South Central Indiana REMC Engineers performed critical maintenance to update network equipment. Outages were expected. The entire window was reserved. This was window 3 of 6. This maintenance is now complete. |