Indiana GigaPOP Network Operations Report
2023-11-10 - 2023-11-23
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0157247 | 2 - High | 2 - High | Outage Resolved- Indiana GigaPOP Backbone LL-STAR | Circuit - Damaged Fiber | Vendor | Resolved | 2023-11-10 17:26:12 | 2023-11-11 15:34:17 | 0 days 22 hr 8 min |
| INC0157752 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone FRNK-ICTC | Unannounced Maintenance | Vendor | Resolved | 2023-11-16 05:22:43 | 2023-11-16 09:21:28 | 0 days 3 hr 58 min |
| Ticket No.: | INC0157247 |
| Subject: | Outage Resolved- Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03917
ING-LL-STAR-100GE-03916 Backbone LL-STAR Purdue University University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2023-11-10 17:26:12 |
| End Time: | 2023-11-11 15:34:17 |
| Outgoing Notification Text | Backbone LL-STAR is now available. Vendor Zayo Engineers have been contacted, and splicing has now been completed. If you are still experiencing issues, please contact the NOC at 317-278-6635. |
| Ticket No.: | INC0157752 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone FRNK-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-FRNK-UL-FIBR-1685
ING-CHIC-ICTC-100GE-03610 ING-CHIC-ICTC-100GE-03835 ING-CHIC-ICTC-100GE-1645 ING-CHIC-ICTC-100GE-03970 Backbone FRNK-ICTC Indiana University IU Research Network Operations Mid West Tier 2 Admins Purdue University |
| Current State: | Resolved |
| Start Time: | 2023-11-16 05:22:43 |
| End Time: | 2023-11-16 09:21:28 |
| Outgoing Notification Text | Backbone FRNK-ICTC is now available. Lumen Engineers were contacted and reported the reason for the outage was maintenance that concluded at 6:00am EST on 11/16. |
| Ticket No.: | CHG0074077 |
| Subject: | Maintenance - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone LL-STAR
Member University of Notre Dame |
| Start Time: | 2023-12-13 05:00:00 |
| End Time: | 2023-12-13 10:00:00 |
| Outgoing Notification Text |