Indiana GigaPOP Network Operations Report
2023-03-31 - 2023-04-13
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0137264 | 3 - Moderate | 3 - Moderate | Availability - Indiana GigaPOP Backbone CHIC-ICTC | Undetermined | Undetermined | Closed | 2023-04-05 16:18:29 | 2023-04-05 16:45:41 | 0 days 0 hr 27 min |
| Ticket No.: | INC0137264 |
| Subject: | Availability - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Undetermined |
| Affected: | ING-CHIC-ICTC-100GE-03970
ING-CHIC-ICTC-100GE-1645 ING-CHIC-ICTC-100GE-03835 ING-CHIC-ICTC-LAG-03587 ING-CHIC-ICTC-100GE-03610 Backbone CHIC-ICTC Member Indiana University Member Purdue University Member IU Research Network Member Mid West Tier 2 Admins Peer FutureGrid |
| Current State: | Closed |
| Start Time: | 2023-04-05 16:18:29 |
| End Time: | 2023-04-05 16:45:41 |
| Outgoing Notification Text | The affected listed is now available. Indiana GigaPOP Engineers have been engaged for further investigation into the root cause for the outage. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0067790 |
| Subject: | Maintenance - Indiana GigaPOP opt2.chic High Span Loss |
| Source Of Impact: | Internal |
| Affected: | Backbone 111N-CRPN
Backbone 111N-UL Backbone CHIC-EQCH Backbone CHIC-ICTC Member Purdue University Member Mid West Tier 2 Admins Member Indiana University Member IU Research Network Peer FutureGrid |
| Start Time: | 2023-04-18 04:00:00 |
| End Time: | 2023-04-18 10:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Indiana GigaPOP and Lumen Engineers perform maintenance to troubleshoot High Span Loss alarms on opt2.chic.indiana.gigapop.net. Multiple outages are expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0068029 |
| Subject: | Maintenance - Indiana GigaPOP Various Core Nodes Routing Policy Update |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-04-20 04:00:00 |
| End Time: | 2023-04-20 06:00:00 |
| Outgoing Notification Text | GigaPoP Engineers will be updating routing policy in GigaPop CORE Routers. The routing policy update will be applied one router at the time to reduce impact in the network. Various outage of five (5) minutes is expected during the window, Traffic will be re-routed for affected nodes. The entire maintenance window is reserved. |