Indiana GigaPOP Network Operations Report
2023-02-17 - 2023-03-02
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0133620 | 3 - Moderate | 3 - Moderate | Availability - Indiana GigaPOP Backbone LL-STAR | Undetermined | Undetermined | Closed | 2023-02-22 10:03:17 | 2023-02-22 10:56:19 | 0 days 0 hr 53 min |
| Ticket No.: | INC0133620 |
| Subject: | Availability - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Undetermined |
| Affected: | ING-LL-STAR-100GE-03915
ING-LL-STAR-100GE-03916 ING-LL-STAR-100GE-03917 Backbone LL-STAR |
| Current State: | Closed |
| Start Time: | 2023-02-22 10:03:17 |
| End Time: | 2023-02-22 10:56:19 |
| Outgoing Notification Text | Backbone LL-STAR is available. Indiana GigaPOP Engineers have been engaged for further investigation into the root cause for the outage. The reason for brief outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0066679 |
| Subject: | Maintenance - Indiana GigaPOP FRNK-WLCT High Span Loss |
| Source Of Impact: | Internal |
| Affected: | Backbone FRNK-WLCT
Backbone 111N-UL Backbone CHIC-EQCH Backbone CHIC-ICTC Member Purdue University Member Mid West Tier 2 Admins Member Indiana University Member IU Research Network Peer FutureGrid |
| Start Time: | 2023-03-10 05:00:00 |
| End Time: | 2023-03-10 11:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Indiana GigaPOP and Lumen Engineers perform maintenance to troubleshoot a high span loss alarm received between FRNK-WLCT. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0066811 |
| Subject: | Maintenance - Indiana GigaPOP Core Node ICTC Routing Policy Update |
| Source Of Impact: | Internal |
| Affected: | Core Node ICTC
Backbone ICTC-LL Backbone ICTC-ICTC Backbone CHIC-ICTC Backbone BLDC-ICTC Backbone ILN-ING Member NCAA Member IU Research Network Member Purdue University Member Indiana Office of Technology Member Indiana University Member Purdue Research Member FABRIC Operations Member Mid West Tier 2 Admins Member Wabash College Member University of Notre Dame Peer Netflix Streaming Services Peer Google Inc. Peer Akamai Peer FutureGrid Peer University of Wisconsin Madison Peer I-Light (ILN-ING) |
| Start Time: | 2023-03-07 05:00:00 |
| End Time: | 2023-03-07 06:00:00 |
| Outgoing Notification Text | The affected listed will be unavailable while Indiana GigaPOP Engineers perform maintenance to update routing policies on Core Node ICTC. An outage of 15 minutes is expected. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0066669 |
| Subject: | Maintenance 1 of 2 - Indiana GigaPOP Member St. Louis Internet2 Access Consortium (WUSTL) |
| Source Of Impact: | Vendor |
| Affected: | Member St. Louis Internet2 Access Consortium (WUSTL) |
| Start Time: | 2023-03-14 05:00:00 |
| End Time: | 2023-03-14 11:00:00 |
| Outgoing Notification Text | Member St. Louis Internet2 Access Consortium (WUSTL) will be unavailable while Peer Internet2's Vendor Lumen Engineers perform circuit maintenance. The entire window is reserved. This is maintenance window 1 of 2. The second activity date is scheduled for Wednesday, March 15, 2023. Please note the updated window for this work. |
| Ticket No.: | CHG0066670 |
| Subject: | Maintenance 2 of 2 - Indiana GigaPOP Member St. Louis Internet2 Access Consortium (WUSTL) |
| Source Of Impact: | Vendor |
| Affected: | Member St. Louis Internet2 Access Consortium (WUSTL) |
| Start Time: | 2023-03-15 05:00:00 |
| End Time: | 2023-03-15 11:00:00 |
| Outgoing Notification Text | Member St. Louis Internet2 Access Consortium (WUSTL) will be unavailable while Peer Internet2's Vendor Lumen Engineers perform circuit maintenance. The entire window is reserved. This is maintenance window 2 of 2. Please note the updated window for this work. |