Indiana GigaPOP Network Operations Report
2021-10-15 - 2021-10-28
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0095080 | 3 - Moderate | 3 - Moderate | Availability - Indiana GigaPOP Backbone BLDC-ICTC | Undetermined | Undetermined | Resolved | 2021-10-21 05:35:09 | 2021-10-21 06:25:50 | 0 days 0 hr 50 min |
| Ticket No.: | INC0095080 |
| Subject: | Availability - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Undetermined |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Resolved |
| Start Time: | 2021-10-21 05:35:09 |
| End Time: | 2021-10-21 06:25:50 |
| Outgoing Notification Text | Backbone BLDC-ICTC is now available. Peer I-Light's Vendor Zayo Engineers have been engaged for further investigation into the root cause for the outage observed. The reason for outage is undetermined at this time. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0054790 |
| Subject: | Maintenance - Indiana GigaPOP Core Routers CHIC and STAR |
| Source Of Impact: | Internal |
| Affected: | Core Router CHIC
Core Router STAR Backbone CHIC-STAR Backbone CHIC-ICTC Backbone CHIC-EQCH Backbone CHIC-CHIC Backbone LL-STAR Backbone BTAA-ING Member St. Louis Internet2 Access Consortium (WUSTL) Member Purdue University Member IU Research Network Peer Midwest-IX (Fiber Internet Data Exchange) Peer BTAA OmniPoP Peer I-Light Peer Internet2 Peer FutureGrid Peer OARnet Peer University of Minnesota Twin Cities Peer University of Illinois at Urbana Champaign |
| Start Time: | 2021-11-09 06:00:00 |
| End Time: | 2021-11-09 10:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers will be performing maintenance to upgrade to a new JUNOS version to resolve bug issues related to RPKI Validation. Outages are anticipated while routers are rebooted. Routers will be upgraded sequentially to minimize impact. The entire window is reserved. Traffic will reroute via redundant connections. |