Indiana GigaPOP Network Operations Report
2021-06-11 - 2021-06-24
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0085028 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC | Circuit - Cut Fiber | Vendor | Closed | 2021-06-12 16:59:29 | 2021-06-12 20:37:30 | 0 days 3 hr 38 min |
| INC0085494 | 3 - Moderate | 3 - Moderate | Instability Resolved - Indiana GigaPOP Backbone LL-STAR | Circuit - Damaged Fiber | Vendor | Resolved | 2021-06-18 16:06:25 | 2021-06-19 17:43:29 | 1 days 1 hr 37 min |
| Ticket No.: | INC0085028 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Closed |
| Start Time: | 2021-06-12 16:59:29 |
| End Time: | 2021-06-12 20:37:30 |
| Outgoing Notification Text | Backbone BLDC-ICTC is now unavailable. Peer I-Light and Vendor Zayo Engineers were engaged and reported a fiber cut that has since been repaired. No further outages are expected. |
| Ticket No.: | INC0085494 |
| Subject: | Instability Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR |
| Current State: | Resolved |
| Start Time: | 2021-06-18 16:06:25 |
| End Time: | 2021-06-19 17:43:29 |
| Outgoing Notification Text | Backbone LL-STAR is now stable. I-Light Engineers worked with Vendor Ciena and Fiber Provider Zayo to pinpoint a fiber impairment. Zayo has implemented a temporary solution and has maintenance scheduled for 7/7/21 to conduct permanent repairs. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0052571 |
| Subject: | Maintenance 2 of 3 - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame |
| Start Time: | 2021-06-30 04:00:00 |
| End Time: | 2021-06-30 10:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0052570 |
| Subject: | Maintenance 1 of 3 - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame |
| Start Time: | 2021-06-29 04:00:00 |
| End Time: | 2021-06-29 10:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0052572 |
| Subject: | Maintenance 3 of 3 - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame |
| Start Time: | 2021-07-01 04:00:00 |
| End Time: | 2021-07-01 10:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0052575 |
| Subject: | Maintenance - Indiana GigaPOP Member NCAA |
| Source Of Impact: | Internal |
| Affected: | Member NCAA |
| Start Time: | 2021-07-07 21:00:00 |
| End Time: | 2021-07-08 00:00:00 |
| Outgoing Notification Text | Member NCAA will be unavailable while Indiana GigaPOP Engineers perform circuit maintenance to improve light levels. Outages are expected. The entire window is reserved. |
| Ticket No.: | CHG0052311 |
| Subject: | Maintenance - Indiana GigaPOP Fiber/Services Provider Radware Cloud DDoS |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Radware Cloud DDoS |
| Start Time: | 2021-07-04 07:00:00 |
| End Time: | 2021-09-26 17:00:00 |
| Outgoing Notification Text |