Indiana GigaPOP Network Operations Report
2021-05-14 - 2021-05-27
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0083618 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone ICTC-LL | Circuit - Cut Fiber | Vendor | Resolved | 2021-05-24 16:44:41 | 2021-05-25 11:32:42 | 0 days 18 hr 48 min |
| Ticket No.: | INC0083618 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-LL |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-LL-LAG-03767
ING-ICTC-LL-10GE-03761 ING-ICTC-LL-10GE-03762 ING-ICTC-LL-10GE-01712 ING-ICTC-LL-LAG-01713 ING-ICTC-LL-10GE-03760 ING-ICTC-LL-10GE-01711 Backbone ICTC-LL Member IU Research Network |
| Current State: | Resolved |
| Start Time: | 2021-05-24 16:44:41 |
| End Time: | 2021-05-25 11:32:42 |
| Outgoing Notification Text | Backbone ICTC-LL is now available. Peer I-light's Vendor Zayo Engineers were engaged and dispatched out to 1011 Dr Martin Luther King Jr St to repair damaged fiber caused by 3rd party digging. Crew repaired cable restoring services. No further outages are expected. Traffic rerouted via redundant connections. |
| Ticket No.: | CHG0052051 |
| Subject: | Maintenance - Indiana GigaPOP Core Node ICTC |
| Source Of Impact: | Internal |
| Affected: | Core Node ICTC
Backbone ICTC-LL Backbone ICTC-ICTC Backbone CHIC-ICTC Backbone BLDC-ICTC Backbone ICTC-IPIU Backbone ILN-ING Member NCAA Member IU Research Network Member Purdue University Member Indiana Office of Technology Member Purdue Research Member Indiana University Member Wabash College Member University of Notre Dame Peer FutureGrid Peer University of Wisconsin Madison Peer Pennsylvanis State University Peer University of Chicago Peer Netflix Streaming Services Peer Midwest Internet Exchange |
| Start Time: | 2021-06-09 04:00:00 |
| End Time: | 2021-06-09 07:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers will be performing maintenance to upgrade software on Core Node ICTC. An outage of up to 30 minutes is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0052054 |
| Subject: | Maintenance - Indiana GigaPOP Core Node LL |
| Source Of Impact: | Internal |
| Affected: | Core Node LL
Member Purdue Research Member Purdue University Member NCAA Member Indiana Office of Technology Member Indianapolis Zoo Member IU Research Member Indiana University Member CSPAN Member University of Notre Dame Member Wabash College Member St. Louis Internet2 Access Consortium (WUSTL) Peer Wintek Corporation Peer BTAA Peer Internet2 Peer I-Light Peer N-Wave |
| Start Time: | 2021-06-10 04:00:00 |
| End Time: | 2021-06-10 07:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers will be performing maintenance to upgrade software on Core Node LL. An outage of up to 30 minutes is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0051804 |
| Subject: | Maintenance Completed - Indiana GigaPOP Various Peers |
| Source Of Impact: | Vendor |
| Affected: | Peer University of Iowa
Peer University of Minnesota Peer University of Wisconsin Madison |
| Start Time: | 2021-06-02 13:00:00 |
| End Time: | 2021-06-02 20:00:00 |
| Outgoing Notification Text | The affected listed remained available while WisDOT contractors performed maintenance to add a new connection at STH 65 and 70th St near Roberts, WI. Maintenance is completed. |
| Ticket No.: | CHG0051537 |
| Subject: | Maintenance 2 of 2 Completed - Indiana GigaPOP Members University of Notre Dame and Wabash College |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame
Member Wabash College |
| Start Time: | 2021-06-03 04:00:00 |
| End Time: | 2021-06-03 09:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0051935 |
| Subject: | Maintenance Completed - Indiana GigaPOP Peer ESnet, R&E and LHCOne |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2021-05-28 14:00:00 |
| End Time: | 2021-05-28 16:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0051536 |
| Subject: | Maintenance Completed 1 of 2 - Indiana GigaPOP Members University of Notre Dame and Wabash College |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame
Member Wabash College |
| Start Time: | 2021-06-02 04:00:00 |
| End Time: | 2021-06-02 09:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0051571 |
| Subject: | Maintenance Completed - Indiana GigaPOP Various Peers |
| Source Of Impact: | Vendor |
| Affected: | Peer University of Iowa
Peer University of Minnesota Peer University of Wisconsin Madison |
| Start Time: | 2021-06-02 23:00:00 |
| End Time: | 2021-06-03 11:00:00 |
| Outgoing Notification Text | The listed was unavailable while CINC Splicers performed maintenance to rebuild the splice case at Hwy 37 and Clairemont Ave in Eau Claire, WI. Maintenance is complete. |