Indiana GigaPOP Network Operations Report
2021-01-22 - 2021-02-04
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0075380 | 2 - High | 2 - High | Availability - Indiana GigaPOP Various Backbones | Undetermined | Undetermined | Resolved | 2021-02-04 07:11:00 | 2021-02-04 08:04:00 | 0 days 0 hr 53 min |
| Ticket No.: | INC0075380 |
| Subject: | Availability - Indiana GigaPOP Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | rtr.ll.indiana.gigapop.net
Backbone CHIC-ICTC Backbone CHIC-LL Backbone ICTC-ICTC Member Indiana University Member Purdue Research Member Purdue University Member NCAA Member Indianapolis Zoo Peer Lightbound |
| Current State: | Resolved |
| Start Time: | 2021-02-04 07:11:00 |
| End Time: | 2021-02-04 08:04:00 |
| Outgoing Notification Text | The affected listed are now available. Indiana GigaPOP Engineers have been engaged and reported two (2) FPCs rebooted. Investigation is ongoing into the root cause of the issue. |
| Ticket No.: | CHG0049416 |
| Subject: | Maintenance - Indiana GigaPOP Fiber/Services Provider Radware Cloud DDoS |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Radware Cloud DDoS |
| Start Time: | 2021-02-14 19:00:00 |
| End Time: | 2021-02-14 20:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0049439 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Node LL |
| Source Of Impact: | Internal |
| Affected: | Peer Big Ten Academic Alliance
Peer I-Light Peer Internet2 Peer N-Wave Fiber/Services Provider Wintek Corporation Member CSPAN Member IU Research Network Member Indiana Office of Technology (IOT) Member Indiana University Member Indianapolis Zoo Member NCAA Member Purdue Research Member Purdue University (PURDUE) Member St. Louis Internet2 Access Consortium (WUSTL) Member University of Notre Dame (UND) Member Wabash College |
| Start Time: | 2021-02-09 05:00:00 |
| End Time: | 2021-02-09 07:00:00 |
| Outgoing Notification Text | Core LL remained available while Indiana GigaPOP Engineers performed maintenance to correct a hardware error. Maintenance has been completed. |
| Ticket No.: | CHG0049331 |
| Subject: | bbsw2.lfyt |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2021-02-09 05:00:00 |
| End Time: | 2021-02-09 07:00:00 |
| Outgoing Notification Text | ILN engineers will be making config changes on bbsw2.lfyt. members on this device may experience a brief outage. |
| Ticket No.: | CHG0049263 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Node ICTC |
| Source Of Impact: | Internal |
| Affected: | Core Node ICTC
Backbone ICTC-LL Backbone ICTC-ICTC Backbone CHIC-ICTC Backbone BLDC-ICTC Backbone ICTC-IPIU Backbone ILN-ING Member NCAA Member IU Research Network Member Purdue University Member Indiana Office of Technology Member Purdue Research Member Indiana University Member Wabash College Member University of Notre Dame Peer FutureGrid Peer University of Wisconsin Madison Peer Pennsylvanis State University Peer University of Chicago Peer Netflix Streaming Services Peer Midwest Internet Exchange |
| Start Time: | 2021-02-05 05:00:00 |
| End Time: | 2021-02-05 11:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers performed maintenance to continue work with vendor to resolve alarms related to upgraded hardware. Maintenance has been completed. |
| Ticket No.: | CHG0049322 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Node ICTC |
| Source Of Impact: | Internal |
| Affected: | Core Node ICTC
Backbone ICTC-LL Backbone ICTC-ICTC Backbone CHIC-ICTC Backbone BLDC-ICTC Backbone ICTC-IPIU Backbone ILN-ING Member NCAA Member IU Research Network Member Purdue University Member Indiana Office of Technology Member Purdue Research Member Indiana University Member Wabash College Member University of Notre Dame Peer FutureGrid Peer University of Wisconsin Madison Peer Pennsylvanis State University Peer University of Chicago Peer Netflix Streaming Services Peer Midwest Internet Exchange |
| Start Time: | 2021-02-06 05:00:00 |
| End Time: | 2021-02-06 11:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers performed maintenance to correct a hardware error on Core Node ICTC. No outages were observed. Maintenance has been completed. |