Indiana GigaPOP Network Operations Report
2020-11-13 - 2020-11-26
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0070224 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC | Hardware | Internal | Closed | 2020-11-22 10:23:38 | 2020-11-22 16:08:28 | 0 days 5 hr 44 min |
| Ticket No.: | INC0070224 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Internal |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Closed |
| Start Time: | 2020-11-22 10:23:38 |
| End Time: | 2020-11-22 16:08:28 |
| Description | Backbone BLDC-ICTC is now available. Indiana GigaPOP Engineers were engaged and reported faulty hardware in Columbus, IN as the cause for the outage. Hardware has since been resplaced, no further outages are expected. |
| Ticket No.: | CHG0047850 |
| Subject: | Maintenance - Indiana GigaPOP Core Node LL Upgrade |
| Source Of Impact: | Internal |
| Affected: | Core Node LL
Backbone PURESEARCH-LL Backbone LL-LL Backbone ICTC-LL Backbone CHIC-LL Backbone BLDC-LL Backbone ING-ILN Peer Big Ten Academic Alliance Member CSPAN Peer I-Light Member Indiana Office of Technology Member Indiana University Member Indianapolis Zoo Peer Internet2 Member IU Research Network Peer N-Wave Member NCAA Member Purdue Research Member Purdue University Member St. Louis Internet2 Access Consortium (WUSTL) Member University of Notre Dame Member Wabash College Fiber/Services Provider Wintek Corporation |
| Start Time: | 2020-12-06 05:01:00 |
| End Time: | 2020-12-06 07:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to upgrade software on Core Node LL (rtr.ll.indiana.gigapop.net). Members with multi-homed/redundant connectivity should reroute. The entire maintenance window is reserved. |
| Ticket No.: | CHG0047704 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Routers CHIC, LL, and ICTC |
| Source Of Impact: | Internal |
| Affected: | Core Node CHIC
Core Node LL Core Node ICTC Backbone ICTC-LL Backbone ICTC-ICTC Backbone CHIC-ICTC Backbone CHIC-LL Backbone BLDC-ICTC Backbone BLDC-LL Backbone ICTC-IPIU Backbone ILN-ING Backbone LL-LL Backbone PURESEARCH-LL Member NCAA Member Indianapolis Zoo Member IU Research Network Member Purdue University Member Indiana Office of Technology Member Purdue Research Member Indiana University Member Wabash College Member University of Notre Dame Member St. Louis Internet2 Access Consortium (WUSTL) Peer FutureGrid Peer Big Ten Academic Alliance Peer Wintek Peer CSPAN Peer Internet2 Peer N-Wave Peer University of Wisconsin Madison Peer Pennsylvania State University Peer OARnet Peer University of Minnesota Twin Cities Peer University of Illinois Urbana Champaign Peer University of Chicago Peer Midwest-IX (Fiber Internet Data Exchange) Peer Netflix Streaming Services |
| Start Time: | 2020-11-28 05:01:00 |
| End Time: | 2020-11-28 09:00:00 |
| Description | Indiana GigaPOP Engineers performed maintenance to upgrade software on all Core Nodes (CHIC, LL, and ICTC). Maintenance is completed. |