Indiana GigaPOP Network Operations Report
2020-04-17 - 2020-04-30
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0056404 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC | Hardware | Vendor | Resolved | 2020-04-27 19:41:18 | 2020-04-28 00:38:15 | 0 days 4 hr 56 min |
| INC0056600 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC | Unannounced Maintenance | Vendor | Resolved | 2020-04-30 05:43:17 | 2020-04-30 06:07:29 | 0 days 0 hr 24 min |
| Ticket No.: | INC0056404 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-CHIC-ICTC-LAG-03587
ING-CHIC-ICTC-100GE-03610 ING-CHIC-ICTC-100GE-03835 ING-CHIC-ICTC-100GE-1645 Backbone CHIC-ICTC Peer University of Chicago Peer OARnet Peer Mid West Tier 2 Admins Peer FutureGrid Peer University of Minnesota - Twin Cities Peer University of Illinois at Urbana-Champaign Peer University of Wisconsin at Madison Member Purdue University Member Indiana University Member IU Research Network Operations |
| Current State: | Resolved |
| Start Time: | 2020-04-27 19:41:18 |
| End Time: | 2020-04-28 00:38:15 |
| Description | Backbone CHIC-ICTC is now available. Indiana GigaPOP and Vendor CenturyLink Engineers have been engaged and determined the reason for outage was due to a bad fiber jumper. The jumper has since been replaced, and no further outages are expected. |
| Ticket No.: | INC0056600 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Resolved |
| Start Time: | 2020-04-30 05:43:17 |
| End Time: | 2020-04-30 06:07:29 |
| Description | Backbone BLDC-ICTC is now available following Zayo Maintenance being tracked under CHG0042231. This maintenance has been completed and no additional outages are expected. |
| Ticket No.: | CHG0042260 |
| Subject: | Maintenance - Indiana GigaPOP Fiber/Services Provider Radware Cloud DDoS |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Radware Cloud DDoS |
| Start Time: | 2020-05-03 07:00:00 |
| End Time: | 2020-06-28 15:00:00 |
| Description | Fiber/Services Provider Radware Cloud DDoS Engineers will be performing maintenance to conduct Cloud DDoS Portal and Infrastructure upgrades on the following dates/times: May 3, 2020 from 07:00UCT to 15:00UTC May 10, 2020 from 07:00UCT to 15:00UTC May 17, 2020 from 07:00UCT to 15:00UTC May 24, 2020 from 07:00UCT to 15:00UTC May 31, 2020 from 07:00UCT to 15:00UTC June 7, 2020 from 07:00UCT to 15:00UTC June 14, 2020 from 07:00UCT to 15:00UTC June 21, 2020 from 07:00UCT to 15:00UTC June 28, 2020 from 07:00UCT to 15:00UTC Cloud DDoS Portal display interruptions may occur and the entire window is reserved. |