Indiana GigaPOP Network Operations Report
2020-01-24 - 2020-02-06
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| Ticket No.: | CHG0040571 |
| Subject: | Maintenance 1 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-24 13:00:00 |
| End Time: | 2020-02-24 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Tuesday, February 25, 2020. the third activity date is scheduled for Wednesday, February, 26, 2020. |
| Ticket No.: | CHG0040998 |
| Subject: | Maintenance - Indiana GigaPOP Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone UL-111N
Backbone CHIC-ICTC Backbone CHIC-EQCH Backbone 111N-CRPN Member Purdue University Member Indiana University Member IU Research Network Peer University of Chicago Peer FutureGrid Peer University of Wisconsin at Madison Peer OARnet Peer University of Minnesota - Twin Cities Peer University of Illinois at Urbana-Champaign Peer Midwest-IX |
| Start Time: | 2020-02-20 06:00:00 |
| End Time: | 2020-02-20 12:00:00 |
| Description | The listed will be unavailable while Vendor CenturyLink Engineers perform fiber maintenance to relocate backbone cable as mandated by IDOT due to a road construction project. The estimated GPS location of work is Crawford Ave. & West 156th Street in Markham, IL. LAT: 41.606331 LONG: -87.716840. An outage of up to four (4) hours is expected; however, the entire window is reserved. |
| Ticket No.: | CHG0040992 |
| Subject: | Maintenance - Indiana GigaPOP Modification to LDP |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-02-12 05:00:00 |
| End Time: | 2020-02-12 07:00:00 |
| Description | Indiana GigaPOP Network Engineers will be performing maintenance that will adjust BGP MED values on all core routers. No service impact is expected, and the entire window is reserved. |
| Ticket No.: | CHG0040573 |
| Subject: | Maintenance 3 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-26 13:00:00 |
| End Time: | 2020-02-26 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0040572 |
| Subject: | Maintenance 2 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-25 13:00:00 |
| End Time: | 2020-02-25 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, February, 26, 2020. |
| Ticket No.: | CHG0040791 |
| Subject: | Maintenance - Indiana GigaPOP Member Huntington U AZ Campus |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington U AZ Campus |
| Start Time: | 2020-02-11 08:00:00 |
| End Time: | 2020-02-11 12:00:00 |
| Description | Member Huntington U AZ Campus will be unavailable while Centurylink Engineers perform firmware maintenance. Outages are expected and the entire window is reserved. |