Indiana GigaPOP Network Operations Report
2020-01-10 - 2020-01-23
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| Ticket No.: | CHG0040664 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal Prep Work Backup RE Upgrade (ICTC, CHIC, and LL) |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-01-27 17:00:00 |
| End Time: | 2020-01-28 11:00:00 |
| Description | Indiana GigaPOP Engineering performed maintenance to conduct prep work prior to the maintenance window (CHG0040610) to upgrade the backup REs on ICTC, CHIC, and LL. Maintenance has been completed. |
| Ticket No.: | CHG0040571 |
| Subject: | Maintenance 1 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-24 13:00:00 |
| End Time: | 2020-02-24 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 1 of 3. The second activity date is scheduled for Tuesday, February 25, 2020. the third activity date is scheduled for Wednesday, February, 26, 2020. |
| Ticket No.: | CHG0040657 |
| Subject: | Maintenance - Indiana GigaPOP Peer University of Illinois at Urbana-Champaign and Peer University of Iowa |
| Source Of Impact: | Vendor |
| Affected: | Peer University of Illinois at Urbana-Champaign
Peer University of Iowa |
| Start Time: | 2020-01-29 06:00:00 |
| End Time: | 2020-01-29 12:00:00 |
| Description | Peer University of Illinois at Urbana-Champaign and Peer University of Iowa will be unavailable while Vendor CenturyLink Engineers perform maintenance. An outage of up to one (1) hour is expected; however, the entire window is reserved. Please note - Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0040782 |
| Subject: | Maintenance - Indiana GigaPOP Peer Education Networks of America |
| Source Of Impact: | Internal |
| Affected: | Peer Education Networks of America |
| Start Time: | 2020-02-02 10:00:00 |
| End Time: | 2020-02-02 11:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to enable peering to Education Networks of America (AS11686). No outages are expected; however, the entire maintenance window is reserved. |
| Ticket No.: | CHG0040783 |
| Subject: | Maintenance - Indiana GigaPOP Internal NetFlow Sampling Rate Change |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-02-02 10:00:00 |
| End Time: | 2020-02-02 11:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to adjust the NetFlow Sampling Rate, from 100 to 50. No outages are expected; however, the entire window is reserved. |
| Ticket No.: | CHG0040573 |
| Subject: | Maintenance 3 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-26 13:00:00 |
| End Time: | 2020-02-26 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0040572 |
| Subject: | Maintenance 2 of 3 - Indiana GigaPOP POP Lifeline |
| Source Of Impact: | Vendor |
| Affected: | POP Lifeline |
| Start Time: | 2020-02-25 13:00:00 |
| End Time: | 2020-02-25 22:00:00 |
| Description | Starting Monday, February 24, 2020 through Wednesday, February 26, 2020 beginning at 8:00AM ET and ending at approximately 5:00PM ET each day, Lifeline Data Centers and Mitsubishi Engineers will be performing scheduled mandatory, major preventive maintenance inspections on all 9 UPS systems at the 401 North Shadeland Avenue facility and all 4 UPS systems at the 733 West Henry Street facility. The major inspection routine dictates that the UPS systems be placed in external bypass as part of the service. External bypass is an OSHA and arc flash safety requirement due to the close proximity of live 480-volt power to some of the work being performed. External bypass is a manual process which externally wraps power around the UPS system. Should a utility power failure occur while the UPS system is bypassed, the power feed will be protected by generator only. Some important notes regarding the procedure: - The external bypass procedure is electrically a make-before-break process. This means that the power feed to the output side of the UPS system will not be interrupted by the wraparound procedure or at any time during the process. - Each unit will be in external bypass mode for about 1 hour. - Only 1 unit at each facility will be in external bypass mode at any given time. *Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Wednesday, February, 26, 2020. |
| Ticket No.: | CHG0040785 |
| Subject: | Maintenance - Indiana GigaPOP Various Peers |
| Source Of Impact: | Vendor |
| Affected: | Peer University of Iowa
Peer University of Minnesota - Twin Cities Peer University of Wisconsin at Madison |
| Start Time: | 2020-02-05 06:01:00 |
| End Time: | 2020-02-05 12:00:00 |
| Description | The listed Peers will be unavailable while Boreas Engineers perform fiber maintenance. Outages are expected and the entire window is reserved. |
| Ticket No.: | CHG0040610 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Routers CHIC, LL, and ICTC |
| Source Of Impact: | Internal |
| Affected: | Backbone PURESEARCH-LL
Backbone LL-LL Backbone ICTC-LL Backbone CHIC-LL Backbone BLDC-LL Backbone ILN-ING Member Purdue Research Member Purdue University Member St. Louis Internet2 Access Consortium (WUSTL) Member NCAA Memebr Indiana Office of Technology Member Indianapolis Zoo Member IU Research Network Member IU Research Network Operations Member Indiana University Member CSPAN Member University of Notre Dame Member Wabash College Member BTAA OmniPoP Peer University of Chicago Peer Mid West Tier 2 Admins Peer University of Wisconsin at Madison Peer University of Minnesota - Twin Cities Peer OARnet Peer FutureGrid Peer University of Illinois at Urbana-Champaign Peer I-Light Peer Wintek Corporation Peer Big Ten Academic Alliance Peer Internet2 Peer N-Wave |
| Start Time: | 2020-01-28 05:00:00 |
| End Time: | 2020-01-28 11:00:00 |
| Description | Indiana GigaPOP Network Engineers performed maintenance to upgrade software on Core Routers CHIC, LL, and ICTC. Routers were upgraded one (1) at a time in order to minimize impact to Members. Maintenance is completed. |