Indiana GigaPOP Network Operations Report
2019-07-26 - 2019-08-08
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| Ticket No.: | CHG0038308 |
| Subject: | Maintenance - Indiana GigaPOP Internal Removal of Old ilightmon IP from snmp and LOGIN-HOSTS on GigaPOP Devices |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-08-20 11:00:00 |
| End Time: | 2019-08-20 20:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to cleanup an unused ip, 199.8.216.170, formerly ilghtmon, on GigaPOP devices. No impact to member services is expected. The entire window is reserved. |
| Ticket No.: | CHG0037981 |
| Subject: | Maintenance 1 of 3 - Indiana GigaPOP Member Indianapolis Zoo |
| Source Of Impact: | Vendor |
| Affected: | Member Indianapolis Zoo |
| Start Time: | 2019-09-17 04:01:00 |
| End Time: | 2019-09-17 09:00:00 |
| Description | Member Indianapolis Zoo will be unavailable while Zayo Engineers perform maintenance to transfer fibers passing through 733 W Henry St., Indianapolis, IN. An outage of up to 30 minutes is expected; however, the entire window is reserved. Please note - This is maintenance window 1 of 3. The second activity date is scheduled for the Wednesday, September 18, 2019. The third activity date is scheduled for Thursday, September 19, 2019. |
| Ticket No.: | CHG0038246 |
| Subject: | Maintenance 2 of 2 Completed - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame |
| Start Time: | 2019-08-18 04:00:00 |
| End Time: | 2019-08-18 09:00:00 |
| Description | Member University of Notre Dame remained available while Zayo Engineers performed maintenance to replace the splice case located at Wheeling Ave and McGalliard in Muncie, IN. No outages occurred and this maintenance has been completed.. This was maintenance window 2 of 2. |
| Ticket No.: | CHG0038270 |
| Subject: | Maintenance Completed - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Vendor |
| Affected: | Member University of Notre Dame |
| Start Time: | 2019-08-15 04:00:00 |
| End Time: | 2019-08-15 10:00:00 |
| Description | Member University of Notre Dame remained available while Zayo Engineers performed Emergency Fiber Repair Maintenance located at Broadway and 45th in Gary, IN. Maintenance has been completed. |
| Ticket No.: | CHG0038108 |
| Subject: | Maintenance Completed - Indiana GigaPOP Fiber/Services Provider Lifeline Data Centers |
| Source Of Impact: | Vendor |
| Affected: | Fiber/Services Provider Lifeline Data Centers |
| Start Time: | 2019-08-12 04:00:00 |
| End Time: | 2019-08-12 18:00:00 |
| Description | Fiber/Services Provider Lifeline Data Centers remained available while their Engineers performed maintenance to replace the backup batteries on UPS Unit #2. Maintenance has been completed. |
| Ticket No.: | CHG0038247 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal dcp.chic.indiana.gigapop to sw.chic.indiana.gigapop Connection Move |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-08-15 12:00:00 |
| End Time: | 2019-08-15 20:00:00 |
| Description | Indiana GigaPOP Engineering performed maintenance to move the connection for dcp.chic.indiana.gigapop to sw.chic.indiana.gigapop and enlarging the subnet for mgmt and adjusting the netmasks accordingly. Maintenance has been completed. |
| Ticket No.: | CHG0038128 |
| Subject: | Maintenance Completed - Indiana GigaPOP Fiber/Services Provider Lifeline Data Centers |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2019-08-09 17:00:00 |
| End Time: | 2019-08-09 19:00:00 |
| Description | Fiber/Services Provider Lifeline Data Centers performed maintenance to replace the backup batteries on UPS Unit #3. No outages were observed. Maintenance is completed. |
| Ticket No.: | CHG0038330 |
| Subject: | Maintenance 2 of 3 - Indiana GigaPOP Member Indianapolis Zoo |
| Source Of Impact: | Vendor |
| Affected: | Member Indianapolis Zoo |
| Start Time: | 2019-09-18 04:01:00 |
| End Time: | 2019-09-18 09:00:00 |
| Description | Member Indianapolis Zoo will be unavailable while Zayo Engineers perform maintenance to transfer fibers passing through 733 W Henry St., Indianapolis, IN. An outage of up to 30 minutes is expected; however, the entire window is reserved. Please note - This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, September 19, 2019. |
| Ticket No.: | CHG0038331 |
| Subject: | Maintenance 3 of 3 - Indiana GigaPOP Member Indianapolis Zoo |
| Source Of Impact: | Vendor |
| Affected: | Member Indianapolis Zoo |
| Start Time: | 2019-09-19 04:01:00 |
| End Time: | 2019-09-19 09:00:00 |
| Description | Member Indianapolis Zoo will be unavailable while Zayo Engineers perform maintenance to transfer fibers passing through 733 W Henry St., Indianapolis, IN. An outage of up to 30 minutes is expected; however, the entire window is reserved. Please note - This is maintenance window 3 of 3. |
| Ticket No.: | CHG0038125 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Node LL |
| Source Of Impact: | Internal |
| Affected: | ING-ICTC-LL-100GE-01671
ING-ICTC-LL-10GE-01712 Core Node LL Member Indiana University* Member Purdue University* Member Purdue Research* Member University of Notre Dame* Member Indiana Office of Technology* Member St. Louis Internet2 Access Consortium (WUSTL) Member CPSAN Member NCAA Member Indianapolis Zoo Peer I-Light* |
| Start Time: | 2019-08-15 06:00:00 |
| End Time: | 2019-08-15 07:00:00 |
| Description | The listed was unavailable while Indiana GigaPOP Engineers performed maintenance to conduct firmware updates on Core Node LL. Maintenance has been completed. *Please note - The entities listed with asterisks will reroute via redundant connections. |
| Ticket No.: | CHG0038184 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Nodes ICTC and CHIC |
| Source Of Impact: | Internal |
| Affected: | ING-CHIC-ICTC-100GE-03835
ING-CHIC-ICTC-LAG-03587 ING-CHIC-ICTC-100GE-03610 ING-CHIC-ICTC-100GE-1645 Core Node ICTC Core Node CHIC Member Indiana University* Member Purdue University* Member Purdue Research* Member University of Notre Dame* Member Indiana Office of Technology* Member NCAA* Peer I-Light* Peer Internet2 Peer BTAA OmniPoP |
| Start Time: | 2019-08-16 06:00:00 |
| End Time: | 2019-08-16 07:30:00 |
| Description | The listed was unavailable while Indiana GigaPOP Engineers performed maintenance to conduct firmware updates on Core Node ICTC and CHIC. Maintenance has been completed. |