Indiana GigaPOP Network Operations Report
2019-07-12 - 2019-07-25
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0038317 | 2 - High | 2 - High | Outage Resolved- Indiana GigaPOP Backbone CHIC-ICTC | Circuit - Damaged Fiber | Vendor | Resolved | 2019-07-18 09:02:08 | 2019-07-18 17:43:22 | 0 days 8 hr 41 min |
| Ticket No.: | INC0038317 |
| Subject: | Outage Resolved- Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-CHIC-ICTC-100GE-03610
ING-CHIC-ICTC-100GE-03835 ING-CHIC-ICTC-LAG-03587 ING-CHIC-ICTC-100GE-1645 Backbone CHIC-ICTC Peer University of Chicago Peer University of Wisconsin at Madison Peer University of Minnesota - Twin Cities Peer University of Illinois at Urbana-Champaign Peer OARnet Peer IU Research Network Operations Member Purdue University Member Indiana University Member FutureGrid |
| Current State: | Resolved |
| Start Time: | 2019-07-18 09:02:08 |
| End Time: | 2019-07-18 17:43:22 |
| Description | Backbone CHIC-ICTC is now available following CenturyLink Maintenance. CenturyLink Engineers were engaged and dispatched technicians to Crown Point, IN to restore services due to damaged fiber. All repairs have been completed and technicians are hands off as of 1:50PM ET. No further issues are expected. |
| Ticket No.: | CHG0037643 |
| Subject: | Maintenance - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Internal |
| Affected: | Member University of Notre Dame |
| Start Time: | 2019-07-31 02:00:00 |
| End Time: | 2019-07-31 08:00:00 |
| Description | Member University of Notre Dame should remain available while I-Light, University of Notre Dame and St. Joe Valley MetroNet Engineers will be perform maintenance to repair fiber issues on both University of Notre Dame connections. Work will be performed on one (1) connection at a time, ensuring that University of Notre Dame remains available. The entire window is reserved. |
| Ticket No.: | CHG0037853 |
| Subject: | Maintenance Completed - Indiana GigaPOP opt-ws.ictc.indiana.gigapop.net |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-07-26 16:30:00 |
| End Time: | 2019-07-26 20:00:00 |
| Description | Indiana GigaPOP Engineers pulled sled 3 from opt-ws.ictc. No member services were impacted. Maintenance is completed. |