Indiana GigaPOP Network Operations Report
2019-05-31 - 2019-06-13
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0036001 | 3 - Moderate | 3 - Moderate | Availability Update - Indiana GigaPOP Core Router LL | Hardware | Internal | Closed | 2019-06-10 18:47:23 | 2019-06-10 18:59:51 | 0 days 0 hr 12 min |
| Ticket No.: | INC0036001 |
| Subject: | Availability Update - Indiana GigaPOP Core Router LL |
| Source Of Impact: | Internal |
| Affected: | rtr.ll.indiana.gigapop.net
Core Router LL |
| Current State: | Closed |
| Start Time: | 2019-06-10 18:47:23 |
| End Time: | 2019-06-10 18:59:51 |
| Description | Indiana GigaPOP Core Router LL is now available. Indiana GigaPOP Engineers have been engaged and reported a line card restarted. Indiana GigaPOP Engineers are investigating with Vendor. All services have been restored. |
| Ticket No.: | CHG0037371 |
| Subject: | Maintenance Completed- Indiana GigaPOP Member Purdue University |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-25 17:45:00 |
| End Time: | 2019-06-25 20:00:00 |
| Description | Indiana Gigapop Engineers worked with PURDUE to change their current ASN to 397511 on on ING Core Router Node rtr.ictc. Brief outages occurred; however the entire window was reserved. |
| Ticket No.: | CHG0037113 |
| Subject: | Maintenance Completed - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2019-06-25 05:00:00 |
| End Time: | 2019-06-25 11:00:00 |
| Description | The above listed was unavailable while CenturyLink Engineers performed maintenance to relocate cable due to a site vacate. Outages occurred and this maintenance has been completed. |
| Ticket No.: | CHG0037186 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal NAP System Upgrade (dc.ctc.indiana.gigapop.net) |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-18 13:00:00 |
| End Time: | 2019-06-20 21:00:00 |
| Description | dc.ctc.indiana.gigapop.net remained available while GlobalNOC Systems Engineers performed maintenance to upgrade the node. Maintenance is completed. |
| Ticket No.: | CHG0037364 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal ICTC perfSONAR Test |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-25 15:00:00 |
| End Time: | 2019-06-25 16:30:00 |
| Description | Indiana GigaPOP Engineers performed maintenance to bounce the perfSONAR connection between rtr.ipiu and srv.ictc. No outages were observed. Maintenance is completed. |
| Ticket No.: | CHG0037463 |
| Subject: | Maintenance - Indiana GigaPOP Peer I-Light |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-07-02 08:30:00 |
| End Time: | 2019-07-02 10:00:00 |
| Description | Indiana GigaPOP Network Engineering will be performing maintenance on the link between Indiana GigaPOP Core Node ICTC and I-Light Core Node IPIU. Member traffic will failover to the secondary path. No outages are expected, however, the entire maintenance window is reserved. |
| Ticket No.: | CHG0037179 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal NAP System Upgrade (srv.ll.indiana.gigapop.net) |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-19 13:00:00 |
| End Time: | 2019-06-21 21:00:00 |
| Description | srv.ll.indiana.gigapop.net is now available after GlobalNOC Systems Engineers performed maintenance to upgrade the node. All services on the host, including but not limited to perfSONAR testpoint functionality, have cleared and are now available the entire window is now closed. |
| Ticket No.: | CHG0037416 |
| Subject: | Maintenance - Indiana GigaPOP Member University of Notre Dame |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-07-10 02:00:00 |
| End Time: | 2019-07-10 06:00:00 |
| Description | Member University of Notre Dame should remain available while I-Light, University of Notre Dame, and St. Joe Valley MetroNet Engineers perform maintenance. Work is to be performed on one (1) connection at a time and University of Notre Dame should remain available during this window. The entire window is reserved. |
| Ticket No.: | CHG0037089 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal Filter Updates |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-17 15:00:00 |
| End Time: | 2019-06-17 17:00:00 |
| Description | Indiana GigaPOP Engineers updated internal firewall rules. Maintenance has been completed. |
| Ticket No.: | CHG0037323 |
| Subject: | Maintenance Completed - Indiana GigaPOP Core Node LL |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-25 05:00:00 |
| End Time: | 2019-06-25 09:00:00 |
| Description | Core Node LL remained available while Indiana GigaPOP Engineers performed power work on rtr.ll. Maintenance has been completed. |
| Ticket No.: | CHG0037311 |
| Subject: | Maintenance Completed - Indiana GigaPOP Backbone ILN-ING |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2019-06-27 08:00:00 |
| End Time: | 2019-06-27 10:00:00 |
| Description | Indiana GigaPOP Network Engineering was performing maintenance on the link between Indiana GigaPOP Core Node ICTC and I-Light Core Node IPIU. Maintenance has been completed. |