Indiana GigaPOP Network Operations Report
2019-04-05 - 2019-04-18
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0032650 | 1 - Critical | 1 - Critical | Brief Outage Resolved - Indiana GigaPOP Core Node ICTC | Unannounced Maintenance | Internal | Resolved | 2019-04-16 04:40:51 | 2019-04-16 04:48:17 | 0 days 0 hr 7 min |
| INC0032873 | 2 - High | 2 - High | Brief Outage - Indiana GigaPOP Backbone ICTC-IPIU | Investigating | Undetermined | Resolved | 2019-04-18 16:20:50 | 2019-04-18 16:25:12 | 0 days 0 hr 4 min |
| Ticket No.: | INC0032650 |
| Subject: | Brief Outage Resolved - Indiana GigaPOP Core Node ICTC |
| Source Of Impact: | Internal |
| Affected: | rtr.ictc.indiana.gigapop.net
Core Node ICTC Backbone BLDC-ICTC Backbone CHIC-ICTC Backbone ICTC-LL Peer FutureGrid Member I-Light Member IU Research Network Member Indiana Office of Technology (IOT) Member Indiana University Member NCAA Peer Netflix Streaming Services Peer OARnet Peer Pennsylvania State University Member Purdue University Peer Smithville Digital Peer University of Chicago Peer University of Illinois at Urbana-Champaign Peer University of Minnesota - Twin Cities Member University of Notre Dame Peer University of Wisconsin at Madison Peer University of Iowa |
| Current State: | Resolved |
| Start Time: | 2019-04-16 04:40:51 |
| End Time: | 2019-04-16 04:48:17 |
| Description | Connections off of Core Node ICTC were briefly unavailable. Indiana GigaPOP Engineers confirmed this outage was due to a node reboot, which was an unexpected impact of scheduled network maintenance. Traffic rerouted via Core Node LL. Maintenance has been completed and no further outages are expected. |
| Ticket No.: | INC0032873 |
| Subject: | Brief Outage - Indiana GigaPOP Backbone ICTC-IPIU |
| Source Of Impact: | Undetermined |
| Affected: | rtr.ictc.indiana.gigapop.net
GLOBAL-ILN-ING-LAG-04059 Backbone ICTC-IPIU Member I-Light |
| Current State: | Resolved |
| Start Time: | 2019-04-18 16:20:50 |
| End Time: | 2019-04-18 16:25:12 |
| Description | Backbone ICTC-IPIU was briefly unavailable. Indiana GigaPOP Engineers have been contacted; however, the reason for the brief outage is pending. |