Indiana GigaPOP Network Operations Report
2019-01-11 - 2019-01-24
Indiana GigaPOP Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| INC0027102 | 3 - Moderate | 3 - Moderate | Alarms - Indiana GigaPOP ns03.ip.wustl.edu (HOST and DNS_SERVER_RESPONSE) | Undetermined | Undetermined | Resolved | 2019-01-13 18:24:00 | 2019-01-13 18:42:00 |
| INC0027477 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC | Hardware | Internal | Resolved | 2019-01-23 12:26:36 | 2019-01-23 15:45:41 |
| Ticket No.: | INC0027102 |
| Subject: | Alarms - Indiana GigaPOP ns03.ip.wustl.edu (HOST and DNS_SERVER_RESPONSE) |
| Source Of Impact: | Undetermined |
| Affected: | ns03.ip.wustl.edu
Member Washington University in Saint Louis |
| Current State: | Resolved |
| Start Time: | 2019-01-13 18:24:00 |
| End Time: | 2019-01-13 18:42:00 |
| Description | ns03.ip.wustl.edu was briefly unavailable. The reason for the outage was undetermined. |
| Ticket No.: | INC0027477 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | ING-CHIC-ICTC-100GE-03835
ING-CHIC-ICTC-100GE-1645 ING-CHIC-ICTC-100GE-03610 ING-CHIC-ICTC-LAG-03587 Backbone CHIC-ICTC Member Purdue University Member OARnet Member IU Research Network Operations Member Indiana University Peer Mid West Tier 2 Admins Peer Pennsylvania State University Peer University of Chicago Peer FutureGrid Peer University of Wisconsin at Madison Peer University of Minnesota - Twin Cities Peer University of Illinois at Urbana-Champaign |
| Current State: | Resolved |
| Start Time: | 2019-01-23 12:26:36 |
| End Time: | 2019-01-23 15:45:41 |
| Description | Backbone CHIC-ICTC is now available. Indiana GigaPOP Engineers were engaged and dispatched to Chicago, POP 600W. The outage was caused by a power issue that has since been resolved. No further issues are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| CHG0034453 | 3 - Moderate | 3 - Normal | Maintenance Completed - Indiana GigaPOP Backbone 600W-ICTC | Circuit | Internal | Closed | 2019-01-11 06:13:43 | 2019-01-11 11:27:21 |
| CHG0034652 | 3 - Moderate | 3 - Normal | Maintenance 1 of 2 Completed - Indiana GigaPOP Backbone CHIC-ICTC | Circuit | Internal | Closed | 2019-01-23 06:04:56 | 2019-01-23 10:40:07 |
| Ticket No.: | CHG0034453 |
| Subject: | Maintenance Completed - Indiana GigaPOP Backbone 600W-ICTC |
| Source Of Impact: | Internal |
| Affected: | ING-CHIC-ICTC-LAG-03587
Backbone 600W-ICTC |
| Current State: | Closed |
| Start Time: | 2019-01-11 06:13:43 |
| End Time: | 2019-01-11 11:27:21 |
| Description | Indiana GigaPOP Engineers were working on the Monon400 connections between 600W and ICTC. Maintenance has been completed. |
| Ticket No.: | CHG0034652 |
| Subject: | Maintenance 1 of 2 Completed - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | ING-CHIC-ICTC-LAG-03587
Backbone CHIC-ICTC Member Purdue University Member Indiana University Peer University of Chicago Peer University of Illinois at Urbana-Champaign Peer University of Minnesota - Twin Cities Peer University of Wisconsin at Madison Peer OARnet |
| Current State: | Closed |
| Start Time: | 2019-01-23 06:04:56 |
| End Time: | 2019-01-23 10:40:07 |
| Description | Indiana GigaPOP and Ciena Engineers performed maintenance on the Monon400. The connection was down during the duration of the window and the entire window was reserved. Please note - This was Maintenance 1 of 2. The second window scheduled for Friday, January 25 is reserved as a backup for any work that is not completed during the first window. |
| Indiana GigaPOP Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| sw3.ictc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| sw.bldc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr.bldc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr4.ictc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr.ll.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr2.chic.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| sw2.bldc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr.ictc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr4.bldc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| sw.eqch.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| rtr3.ictc.indiana.gigapop.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate Indiana GigaPOP Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| Indiana GigaPOP Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| ING-BLDC-BLDC-LAG-03625 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-10GE-03781 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-IPIU-IPIU-10GE-24955 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-10GE-23982 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-10GE-04137 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-03761 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-LL-LAG-03613 | 00 hr 00 min | 100.00000% | 99.67116% |
| ING-ICTC-ICTC-10GE-03633 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-LAG-03634 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03657 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-LAG-03687 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-10GE-04138 | 00 hr 00 min | 100.00000% | 100.00000% |
| ILN-IPIU-IPIU-GIGE-04104 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-IOT-10GE-03646 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-CHIC-EQCH-10GE-03771 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ING-IPG-10GE-1679 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-CIC-ING-10GE-01680 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03662 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-NCAA-GIGE-03727 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-03762 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-01712 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-10GE-03712 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-GIGE-03784 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-01711 | 00 hr 00 min | 100.00000% | 100.00000% |
| ILN-IPIU-IPIU-GIGE-04105 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-BLDC-10GE-03623 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-LAG-03618 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-BLDC-10GE-03624 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-PURDUE-LL-10GE-01641 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-111N-UL-10GE-03809 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03661 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-LAG-04134 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-CHIC-CHIC-10GE-03822 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-INDYZOO-LL-GIGE-03694 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-GIGE-03718 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-LAG-03666 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-COGENT-10GE-01627 | 00 hr 00 min | 100.00000% | 100.00000% |
| ILN-ICTC-ICTC-10GE-23932 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-NCAA-ICTC-GE-01640 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-10GE-03713 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-LAG-03783 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-CHIC-ICTC-LAG-03587 | 13 hr 7 min | 96.09176% | 99.96223% |
| ING-111N-111N-LAG-1684 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03665 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-GIGE-03777 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-GIGE-03789 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-03760 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-10GE-03719 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-LAG-03767 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-BLDC-GIGE-03770 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-GIGE-03637 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-LAG-03658 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-LAG-03660 | 00 hr 00 min | 100.00000% | 100.00000% |
| ILN-IPIU-IPIU-GIGE-04106 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-GIGE-03852 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03632 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-BLDC-GIGE-03699 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-BLDC-GIGE-03774 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-SAIN-10GE-03612 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-ICTC-LAG-03616 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-FG-ING-10GE-1500 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-GIGE-01517 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-BLDC-ICTC-10GE-03619 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-LL-LL-10GE-03681 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-PURDUE-LL-10GE-03663 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-IOT-LL-10GE-03647 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-ICTC-10GE-03656 | 00 hr 00 min | 100.00000% | 100.00000% |
| GLOBAL-ILN-ING-LAG-04059 | 00 hr 00 min | 100.00000% | 100.00000% |
| ING-ICTC-LL-LAG-01713 | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate All Indiana GigaPOP Backbone Circuits | 0 days 13 hr 7 min | 99.94336% | 99.99469% |
| Ticket No.: | CHG0034760 |
| Subject: | Maintenance - Indiana GigaPOP opt-ws.ictc.indiana.gigapop.net Warm Restart |
| Source Of Impact: | Internal |
| Affected: | opt-ws.ictc.indiana.gigapop.net
Peer University of Chicago Peer Mid West Tier 2 Admins Peer FutureGrid Peer University of Wisconsin at Madison* Peer OARnet* Peer University of Minnesota - Twin Cities* Peer University of Illinois at Urbana-Champaign* Member Purdue University* Member Indiana University Member IU Research Network Operations |
| Start Time: | 2019-01-25 18:00:00 |
| End Time: | 2019-01-25 19:00:00 |
| Description | Indiana GigaPOP Engineers will be performing a warm restart on opt-ws.ictc to clear minor disk full alarms. This will cause mgmt alarms on the device. Ticket is for NOC to ack alarms and no notification needs to be sent. |
| Ticket No.: | CHG0034658 |
| Subject: | Maintenance 2 of 2 Cancelled - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | Backbone CHIC-ICTC
Member Purdue University Member Indiana University Peer University of Chicago Peer University of Illinois at Urbana-Champaign Peer University of Minnesota - Twin Cities Peer University of Wisconsin at Madison Peer OARnet |
| Start Time: | 2019-01-25 06:00:00 |
| End Time: | 2019-01-25 12:00:00 |
| Description | *Please Note: this maintenance has been cancelled* Indiana GigaPOP and Ciena Engineers will be performing maintenance on the Monon400. The connection is expected to be down during the duration of the window; however, work is not expected to take up the entire window. |