Generated Report for Indiana GigaPOP

Indiana GigaPOP Network Operations Report
08/30/2012 - 09/12/2012

Indiana GigaPOP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

1926	2-High	2-High	Indiana GigaPOP Backbone Circuit ICTC-LL Outage Resolved	Circuit - Damaged Fiber	09/11/2012 6:42 PM	09/11/2012 6:44 PM
1927	1-Critical	1-Critical	Indiana GigaPOP Core Node ICTC Brief Outage	Software	09/12/2012 6:47 PM	09/12/2012 6:57 PM

Ticket No.:	1926:58
Subject:	Indiana GigaPOP Backbone Circuit ICTC-LL Outage Resolved
Affected:	Backbone Circuit ICTC-LL
Start Time:	Tuesday, September 11, 2012, 6:42 PM (1842) UTC
End Time:	Tuesday, September 11, 2012, 6:44 PM (1844) UTC
Description:	Backbone Circuit ICTC-LL was briefly unavailable. Vendor engineers have confirmed that the outage was due to kinked and damaged fiber. Fiber repair has been completed and no further outages are expected.

Ticket No.:	1927:58
Subject:	Indiana GigaPOP Core Node ICTC Brief Outage
Affected:	Core Node ICTC
Start Time:	Wednesday, September 12, 2012, 6:47 PM (1847) UTC
End Time:	Wednesday, September 12, 2012, 6:57 PM (1857) UTC
Description:	Core Node ICTC was briefly unavailable. Indiana GigaPOP Engineers report the outage was cause by a routing engine failing over during non-service impacting maintenance with Indiana GigaPOP & Vendor Engineers to upgrade to the software on the backup routing engine. All connections have been restored. No further issues expected.

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Indiana GigaPOP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
rtr.bldc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
rtr.ictc.indiana.gigapop.net	0 hr 10 min	99.95040%	99.98921%
rtr.ll.indiana.gigapop.net	0 hr 0 min	100.00000%	99.98486%
rtr3.ll.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.111n.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.bltn.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.ictc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.star.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw3.ictc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt.111n.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt.crpn.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt.frnk.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt.ul.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt.wlct.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt2.111n.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
opt2.ul.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%

Aggregate Indiana GigaPOP Core Nodes	0 hr 10 min	99.99690%	99.99838%

Indiana GigaPOP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
ING-111NC-ICTC-10GE-1620	0 hr 0 min	100.00000%	99.95402%
ING-BLTN-ICTC-10GE-1502	0 hr 0 min	100.00000%	99.97994%
ING-BLTN-LL-10GE-1501	0 hr 0 min	100.00000%	100.00000%
ING-CTC-TWTC-10GE-01618	0 hr 0 min	100.00000%	100.00000%
ING-ICTC-ICTC-10GE-01511	0 hr 0 min	100.00000%	100.00000%
ING-ICTC-LL-10GE-1500	0 hr 2 min	99.99008%	99.99149%
ING-ICTC-LL-GIGE-01517	0 hr 0 min	100.00000%	100.00000%
ING-LL-COGENT-10GE-01627	0 hr 0 min	100.00000%	100.00000%
ING-ll-ictc-10GE-01538	0 hr 0 min	100.00000%	99.99792%
ING-LL-LL-10GE-01512	0 hr 0 min	100.00000%	100.00000%
ING-LL-LL-10GE-01515	0 hr 0 min	100.00000%	100.00000%
ING-LL-QWEST-10GE-01617	0 hr 0 min	100.00000%	100.00000%
ING-ICTC-LL-100GE-01671	0 hr 0 min	100.00000%	98.18915%
ING-FRNK-WLCT-FIBR-1686	0 hr 0 min	100.00000%	100.00000%
ING-FRNK-UL-FIBR-1685	0 hr 0 min	100.00000%	100.00000%
ING-CRPN-WLCT-FIBR-1687	0 hr 0 min	100.00000%	100.00000%
ING-111N-CRPN-FIBR-1688	0 hr 0 min	100.00000%	100.00000%
ING-UL-111N-DWDM-1689	0 hr 0 min	100.00000%	100.00000%

Aggregate All Indiana GigaPOP Backbone Circuits	0 hr 2 min	99.99945%	99.89514%