Generated Report for Indiana GigaPOP

Indiana GigaPOP Network Operations Report
07/07/2011 - 07/20/2011

Indiana GigaPOP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

1607	2-High	2-High	Indiana GigaPOP Backbone Circuit BLTN-LL Brief Outage	Circuit - Bumped Fiber	07/07/2011 5:44 PM	07/07/2011 5:45 PM
1609	2-High	2-High	Indiana GigaPOP Layer 2 Backbone Circuit ING-111NC-ICTC-10GE-1620 Instability Resolved	Hardware	07/09/2011 8:31 AM	07/11/2011 3:31 PM

Unscheduled Outages Detail

Ticket No.:	1607:58
Subject:	Indiana GigaPOP Backbone Circuit BLTN-LL Brief Outage
Affected:	Backbone Circuit BLTN-LL
Start Time:	Thursday, July 7, 2011, 5:44 PM (1744) UTC
End Time:	Thursday, July 7, 2011, 5:45 PM (1745) UTC
Description:	Backbone Circuit BLTN-LL was briefly unavailable. Indiana GigaPOP engineers was contacted. Reason for the outage is a suspected fiber bump.

Ticket No.:	1609:58
Subject:	Indiana GigaPOP Layer 2 Backbone Circuit ING-111NC-ICTC-10GE-1620 Instability Resolved
Affected:	ING-111NC-ICTC-10GE-1620
Start Time:	Saturday, July 9, 2011, 8:31 AM (0831) UTC
End Time:	Monday, July 11, 2011, 3:31 PM (1531) UTC
Description:	The above listed circuit is now stable. Indiana GigaPOP Engineers have determined the outage was due to the fiber provider's failing card in the optical shelf at CHIC. Engineers worked with the vendor to replace the card. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

1596	4-Normal	3-Elevated	Indiana GigaPOP Various Peers Via CIC OmniPoP Maintenance Completed	Circuit	07/07/2011 4:03 AM	07/07/2011 6:37 AM

Scheduled Maintenances Detail

Ticket No.:	1596:58
Subject:	Indiana GigaPOP Various Peers Via CIC OmniPoP Maintenance Completed
Affected:	Peer MREN Peer UIUC Peer ICCN Peer NLR Peer UIA Peer BTN Peer OarNet Peer Internet2 (CHIC) Peer FutureGrid Peer IPGrid Peer University Wisconsin-Madison Peer UCHI Peer MERIT Peer NWU Peer ESnet Participant Purdue University
Start Time:	Thursday, July 7, 2011, 4:03 AM (0403) UTC
End Time:	Thursday, July 7, 2011, 6:37 AM (0637) UTC
Description:	The above listed peers were unavailable while IPGrid Engineers performed circuit maintenance in Chicago, IL. This maintenance has been completed.

Downtime and Availability

Indiana GigaPOP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
rtr.bldc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
rtr.ictc.indiana.gigapop.net	55 hr 0 min	83.63095%	99.30916%
rtr.ll.indiana.gigapop.net	0 hr 0 min	100.00000%	99.93530%
rtr3.ll.indiana.gigapop.net	0 hr 0 min	100.00000%	99.97325%
sw.111nc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.bltn.indiana.gigapop.net	0 hr 0 min	100.00000%	99.97913%
sw.ictc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw.star.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%
sw3.ictc.indiana.gigapop.net	0 hr 0 min	100.00000%	100.00000%

Aggregate Indiana GigaPOP Core Nodes	55 hr 0 min	98.18122%	99.91076%

Indiana GigaPOP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
ING-111NC-ICTC-10GE-1620	57 hr 34 min	82.86706%	99.34464%
ING-BLTN-ICTC-10GE-1502	0 hr 0 min	100.00000%	99.77421%
ING-BLTN-LL-10GE-1501	0 hr 1 min	99.99504%	99.90437%
ING-CTC-TWTC-10GE-01618	0 hr 0 min	100.00000%	99.99658%
ING-ICTC-ICTC-10GE-01511	0 hr 0 min	100.00000%	99.93530%
ING-ICTC-LL-10GE-1500	0 hr 0 min	100.00000%	99.93530%
ING-ICTC-LL-GIGE-01517	0 hr 0 min	100.00000%	100.00000%
ING-LL-COGENT-10GE-01627	0 hr 0 min	100.00000%	99.99886%
ING-ll-ictc-10GE-01538	0 hr 0 min	100.00000%	100.00000%
ING-LL-LL-10GE-01512	0 hr 0 min	100.00000%	99.93530%
ING-LL-LL-10GE-01515	0 hr 0 min	100.00000%	100.00000%
ING-LL-QWEST-10GE-01617	0 hr 0 min	100.00000%	100.00000%

Aggregate All Indiana GigaPOP Backbone Circuits	57 hr 35 min	98.57184%	99.90205%

Upcoming Scheduled Maintenances

Ticket No.:	1616:58
Subject:	Indiana GigaPOP Participant IOT Maintenance
Affected:	Participant IOT (ICTC)
Start Time:	Sunday, July 31, 2011, 1:45 PM (1345) UTC
End Time:	Sunday, July 31, 2011, 2:15 PM (1415) UTC
Description:	Participant IOT will be briefly unavailable while Indiana GigaPOP Engineers perform a circuit maintenance. An outage of 15 minutes is expected; however, the entire window is reserved. IOT is multihomed and therefore remain reachable.