I-Light Network Operations Report
2025-07-18 - 2025-07-31
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0225889 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone KOKM-MARN | Circuit - Damaged Fiber | Vendor | Resolved | 2025-07-18 20:20:00 | 2025-07-19 07:04:36 | 0 days 10 hr 44 min |
| INC0225993 | 3 - Moderate | 3 - Moderate | Availability - I-Light Core Node Ivy Tech Fort Wayne | Undetermined | Undetermined | Resolved | 2025-07-20 12:42:05 | 2025-07-20 14:24:55 | 0 days 1 hr 42 min |
| INC0226237 | 2 - High | 2 - High | Brief Outage - I-Light Backbone GARY-SBND | Undetermined | Undetermined | Resolved | 2025-07-22 06:02:31 | 2025-07-22 06:32:37 | 0 days 0 hr 30 min |
| INC0226965 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Member Earlham College - Library | Undetermined | Undetermined | Resolved | 2025-07-25 12:32:55 | 2025-07-25 12:33:14 | 0 days 0 hr 0 min |
| Ticket No.: | INC0225889 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-10GE-1574
Backbone KOKM-MARN Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo |
| Current State: | Resolved |
| Start Time: | 2025-07-18 20:20:00 |
| End Time: | 2025-07-19 07:04:36 |
| Outgoing Notification Text | Backbone KOKM-MARN is now available. Circuit provider Zayo has finished the fiber repairs. I-Light Engineering has dispatched to MARN to check the equipment and resolve the error. The reason for outage was an incorrectly moved cable at the Zayo patch panel. |
| Ticket No.: | INC0225993 |
| Subject: | Availability - I-Light Core Node Ivy Tech Fort Wayne |
| Source Of Impact: | Undetermined |
| Affected: | bbsw.ivyftwn.ilight.net
Ivy Tech Fort Wayne Indiana University Fort Wayne Purdue University Ft. Wayne University of St. Francis |
| Current State: | Resolved |
| Start Time: | 2025-07-20 12:42:05 |
| End Time: | 2025-07-20 14:24:55 |
| Outgoing Notification Text | Core Node Ivy Tech Fort Wayne is now available. Ivy Tech and I-Light Engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | INC0226237 |
| Subject: | Brief Outage - I-Light Backbone GARY-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GARY-SBND-100GE-24334
Backbone GARY-SBND Goshen College Indiana University Northwest Ivy Tech East Chicago Ivy Tech Lafayette Ivy Tech Michigan City Ivy Tech Northwest Ivy Tech Valparaiso Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University Wabash College WBAA - NPR Greater Lafayette |
| Current State: | Resolved |
| Start Time: | 2025-07-22 06:02:31 |
| End Time: | 2025-07-22 06:32:37 |
| Outgoing Notification Text | Backbone GARY-SBND was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0226965 |
| Subject: | Brief Outage - I-Light Member Earlham College - Library |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ERLHMLIB-MUNC-10GE-28508
Earlham College - Library |
| Current State: | Resolved |
| Start Time: | 2025-07-25 12:32:55 |
| End Time: | 2025-07-25 12:33:14 |
| Outgoing Notification Text | Member Earlham College - Library is available following a brief outage. I-Light engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | CHG0095989 |
| Subject: | Maintenance Completed - I-Light Backbone ARSN-IPHE |
| Source Of Impact: | Internal |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Indiana GigaPOP Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-08-05 04:01:00 |
| End Time: | 2025-08-05 14:00:00 |
| Outgoing Notification Text | I-Light and Ciena Engineers successfully restored the Indiana GigaPOP backbone between Indianapolis and Chicago. Backbone ARSN-IPHE is now available. I-Light engineers replaced optical cards at ARSN and IPHE for the I-Light refresh. Maintenance is complete. |
| Ticket No.: | CHG0095994 |
| Subject: | Maintenance - I-Light Backbone IPHE-IPIU |
| Source Of Impact: | Internal |
| Affected: | Backbone IPHE-IPIU
Indiana GigaPOP Anderson University Calumet College of Saint Joseph Grace College Holy Cross College Indiana Office of Technology Indiana University Indiana Wesleyan University IU Radio and TV Ivy Tech Fairbanks Ivy Tech Franklin Ivy Tech Logansport Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point St. Mary of the Woods College Tecumseh Area Partnership Valparaiso University Vincennes University Vincennes University - Fort Branch WFWA - PBS Fort Wayne WNIN - Tri State Public Media Evansville WNIT - PBS Michiana WYIN - Lakeshore Public Media |
| Start Time: | 2025-08-12 04:01:00 |
| End Time: | 2025-08-12 10:00:00 |
| Outgoing Notification Text | Backbone IPHE-IPIU will be unavailable while I-Light engineers replace optical cards at IPHE and IPIU for the I-Light refresh. An outage is expected while the cards are replaced. Backbone traffic will re-route via redundant paths. The entire window is reserved. |
| Ticket No.: | CHG0096320 |
| Subject: | Maintenance - I-Light Backbone LFYT-LFYT2 |
| Source Of Impact: | Internal |
| Affected: | Backbone LFYT-LFYT2
Backbone IPIU-SBND Indiana GigaPOP Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-08-14 04:01:00 |
| End Time: | 2025-08-14 10:00:00 |
| Outgoing Notification Text | Backbone LFYT-LFYT2 will be unavailable while I-Light engineers replace optical cards at LFYT and LFYT2 for the I-Light refresh. An outage is expected while the cards are replaced. Backbone traffic will re-route via redundant paths. The entire window is reserved. |
| Ticket No.: | CHG0096178 |
| Subject: | Maintenance - I-Light Peer Indiana GigaPOP (ICTC) |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Backbone CLMB-IPIU Backbone ICTC-IPIU Backbone IPHE-IPIU Calumet College of Saint Joseph Hanover College Indiana Gigapop Indiana Office of Technology Indiana State University Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square IU Research Network Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Netflix Streaming Services Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Research Purdue University Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Notre Dame University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-08-10 04:01:00 |
| End Time: | 2025-08-10 10:00:00 |
| Outgoing Notification Text | The listed affected will be unavailable while Indiana GigaPOP engineers will be upgrading the RE for a node at IPIU. An outage of two (2) hours is expected, however the entire maintenance window is reserved. Traffic will re-route via redundant paths. The entire window is reserved. |
| Ticket No.: | CHG0096439 |
| Subject: | Maintenance - I-Light Various Ivy Tech Members |
| Source Of Impact: | Vendor |
| Affected: | Ivy Tech Seymour
Ivy Tech Scottsburg Ivy Tech LaPorte Ivy Tech Kokomo Tech-4 Ivy Tech Greensburg |
| Start Time: | 2025-08-18 05:00:00 |
| End Time: | 2025-08-18 07:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0096521 |
| Subject: | Maintenance - I-Light Member Vincennes University - Lebanon (UPS Battery Replacement) |
| Source Of Impact: | Internal |
| Affected: | Vincennes University - Lebanon |
| Start Time: | 2025-08-11 16:30:00 |
| End Time: | 2025-08-11 19:30:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0095821 |
| Subject: | Maintenance - I-Light Member Trine University - Ft.Wayne Campus |
| Source Of Impact: | Vendor |
| Affected: | Trine University - Ft.Wayne Campus |
| Start Time: | 2025-08-14 04:00:00 |
| End Time: | 2025-08-14 10:00:00 |
| Outgoing Notification Text | Member Trine University - Ft.Wayne Campus will be unavailable while circuit provider Comcast performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0096440 |
| Subject: | Maintenance - I-Light Member Ivy Tech Plainfield Crane |
| Source Of Impact: | Vendor |
| Affected: | Ivy Plainfield Crane |
| Start Time: | 2025-08-22 04:00:00 |
| End Time: | 2025-08-22 06:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0095506 |
| Subject: | Maintenance Completed - I-Light Member Indianapolis Zoo |
| Source Of Impact: | Vendor |
| Affected: | Indianapolis Zoo |
| Start Time: | 2025-08-21 04:01:00 |
| End Time: | 2025-08-21 09:00:00 |
| Outgoing Notification Text | Member Indianapolis Zoo was unavailable while circuit provider Zayo performs fiber relocation due to road construction. The maintenance is completed. |
| Ticket No.: | CHG0096449 |
| Subject: | Maintenance Completed - I-Light PDU replacement at ICTC |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2025-08-06 14:00:00 |
| End Time: | 2025-08-06 16:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0096271 |
| Subject: | Maintenance Completed - I-Light POP IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-LFYT
Backbone IPIU-SBND Backbone INSH-IPIU Backbone IPHE-IPIU Anderson University Ball State University Butler University Calumet College of Saint Joseph DePauw University Earlham College FABRIC Operations Goshen College Grace College Hanover College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University South Bend Indiana Wesleyan University IU Radio and TV IU Research Network IU School of Medicine Health Science Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Evansville Ivy Tech Fairbanks Ivy Tech Fort Wayne Ivy Tech Franklin Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Logansport Ivy Tech Madison Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Plainfield Ivy Tech Richmond Ivy Tech Sellersburg Ivy Tech South Bend Ivy Tech Terre Haute Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Martin University Oakland City University Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College Tecumseh Area Partnership Trine University University of Evansville University of Notre Dame University of Southern Indiana University of St. Francis Valparaiso University Vincennes University Vincennes University - Fort Branch Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIN - Tri State Public Media Evansville WNIT - PBS Michiana WYIN - Lakeshore Public Media Indiana University Southeast IU Cedar Crest / Lilly House Ivy Tech Indianapolis Central Office Vincennes University - Lebanon Butler University Franklin College I-Light Streaming Group Legislative Services Agency Taylor University University of Indianapolis WFYI - Metropolitan Indianapolis Public Media |
| Start Time: | 2025-08-06 10:00:00 |
| End Time: | 2025-08-06 14:00:00 |
| Outgoing Notification Text | Facilities at Core POP IPIU replaced end-of-life, backup generators. Power was not expected to go down, however, devices were without redundancy for the duration of the maintenance. No further outages are expected. |
| Ticket No.: | CHG0096047 |
| Subject: | Maintenance Completed - I-Light Server adams.ind |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2025-08-01 16:00:00 |
| End Time: | 2025-08-01 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0096154 |
| Subject: | Maintenance Completed - I-Light Member Ivy Tech Anderson 60th Street |
| Source Of Impact: | Vendor |
| Affected: | Ivy Tech Anderson 60th Street |
| Start Time: | 2025-08-07 04:01:00 |
| End Time: | 2025-08-07 09:00:00 |
| Outgoing Notification Text | Member Ivy Tech Anderson 60th Street was unavailable while circuit provider Zayo performs fiber maintenance in Anderson, IN. The maintenance is completed. |
| Ticket No.: | CHG0096107 |
| Subject: | Maintenance - I-Light Backbone IPIU-LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone IPIU-LFYT
Backbone IPIU-SBND Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-08-13 04:00:00 |
| End Time: | 2025-08-13 10:00:00 |
| Outgoing Notification Text | Backbone IPIU-LFYT will be unavailable while I-Light engineers replace optical cards at IPIU and LFYT for the I-Light refresh. An outage is expected while the cards are replaced. Backbone traffic will re-route via redundant paths. The entire window is reserved. |