I-Light Network Operations Report
2025-06-20 - 2025-07-03
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0221115 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone Node MTAY | Power - Generator Power | Vendor | Resolved | 2025-06-20 15:57:20 | 2025-06-20 20:19:29 | 0 days 4 hr 22 min |
| INC0221748 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GENT-HUNT | Unannounced Maintenance | Vendor | Resolved | 2025-06-25 04:38:50 | 2025-06-25 05:18:31 | 0 days 0 hr 39 min |
| INC0222201 | 2 - High | 2 - High | Brief Outage - I-Light Backbone CLMB-IUPUC | Undetermined | Undetermined | Closed | 2025-06-27 04:14:57 | 2025-06-27 04:15:07 | 0 days 0 hr 0 min |
| INC0223035 | 2 - High | 2 - High | Brief Outage - I-Light Backbone IPIU-SBND | Undetermined | Undetermined | Resolved | 2025-07-02 07:14:48 | 2025-07-02 07:15:51 | 0 days 0 hr 1 min |
| Ticket No.: | INC0221115 |
| Subject: | Outage Resolved - I-Light Backbone Node MTAY |
| Source Of Impact: | Vendor |
| Affected: | opt.mtay.ilight.net
ILN-GARY-MTAY-FIBR-1508 ILN-DLPH-MTAY-FIBR-1507 Backbone GARY-LFYT2 Backbone IPIU-SBND Anderson University Ball State University Ball State University Fishers Ball State University Learning Center Bethel University Calumet College of Saint Joseph Department of Child Services - Lake County Department of Child Services - St. Joseph County Earlham College FABRIC Operations FSSA - LaPorte County DFR FSSA - Region 9 Tippecanoe County DFR FSSA - Service Center #2 Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana Office of Technology Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University IU Foundation Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Indianapolis Central Office Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Monticello Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Wabash Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Michiana Hematology Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Purdue University Ft. Wayne St. Joseph College St. Mary's College Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Current State: | Resolved |
| Start Time: | 2025-06-20 15:57:20 |
| End Time: | 2025-06-20 20:19:29 |
| Outgoing Notification Text | Backbone Node MTAY is now available. Zayo engineering's generator technician arrived on-site and found a door had blown open, triggering a safety shutoff. The door has been closed and secured. The portable generator is back in operation. Services have been restored. |
| Ticket No.: | INC0221748 |
| Subject: | Outage Resolved - I-Light Backbone GENT-HUNT |
| Source Of Impact: | Vendor |
| Affected: | ILN-GENT-HUNT-FIBR-04113
Hanover College I-Light I-Light Engineering & Support Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-06-25 04:38:50 |
| End Time: | 2025-06-25 05:18:31 |
| Outgoing Notification Text | Backbone GENT-HUNT is now available. I-Light Engineering has been engaged. The reason for the outage is unannounced troubleshooting maintenance being performed by vendor Zayo. |
| Ticket No.: | INC0222201 |
| Subject: | Brief Outage - I-Light Backbone CLMB-IUPUC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-IUPUC-FIBR-3337
Backbone CLMB-IUPUC Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Ivy Tech Columbus Purdue Polytechnic Columbus |
| Current State: | Closed |
| Start Time: | 2025-06-27 04:14:57 |
| End Time: | 2025-06-27 04:15:07 |
| Outgoing Notification Text | Backbone CLMB-IUPUC was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is pending. |
| Ticket No.: | INC0223035 |
| Subject: | Brief Outage - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-SBND-100GE-24338
Backbone IPIU-SBND Anderson University Ball State University Earlham College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light Engineering & Support Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Muncie Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Warsaw Manchester University - Ft. Wayne Campus University of St. Francis WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Current State: | Resolved |
| Start Time: | 2025-07-02 07:14:48 |
| End Time: | 2025-07-02 07:15:51 |
| Outgoing Notification Text | Backbone IPIU-SBND was briefly unavailable. I-Light Engineering has been contacted; however, the reason for the outage is pending. |
| Ticket No.: | CHG0094907 |
| Subject: | Maintenance Completed - I-Light Backbone GARY-LFYT2 |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LFYT2
Backbone IPIU-SBND Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-07-04 04:01:00 |
| End Time: | 2025-07-04 10:00:00 |
| Outgoing Notification Text | I-Light and Zayo engineers worked on the High Fiber Loss alarms between DLPH and LFYT2. An outage was expected while the work was being completed. Backbone traffic re-routed via redundant connections. The maintenance is now complete. |
| Ticket No.: | CHG0093438 |
| Subject: | Maintenance - I-Light Members Huntington University-Parkview & Trine University - Ft.Wayne Campus |
| Source Of Impact: | Vendor |
| Affected: | Huntington University-Parkview
Trine University - Ft.Wayne Campus |
| Start Time: | 2025-07-24 04:00:00 |
| End Time: | 2025-07-24 10:00:00 |
| Outgoing Notification Text | Members Huntington University-Parkview & Trine University - Ft.Wayne Campus will be unavailable while circuit provider Comcast performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0094995 |
| Subject: | Maintenance - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Internal |
| Affected: | Backbone CLMB-IPIU
Calumet College of Saint Joseph Hanover College Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center IU Radio and TV IU Research Network IU School of Medicine Health Science Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Fort Branch Wabash College WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-07-15 04:01:00 |
| End Time: | 2025-07-15 10:00:00 |
| Outgoing Notification Text | I-Light engineers will be replacing the amplifier card at SHLB for the I-Light refresh. An outage is expected while the card is replaced. Backbone traffic will re-route via redundant connections. The entire window is reserved. |
| Ticket No.: | CHG0094774 |
| Subject: | Maintenance - I-Light Core Nodes MTAY & DLPH |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LFYT2
Backbone IPIU-SBND Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-07-10 04:01:00 |
| End Time: | 2025-07-10 09:59:00 |
| Outgoing Notification Text | I-Light engineers will be replacing the amplifier cards at MTAY and DLPH for the I-Light refresh. An outage is expected while the cards are replaced, however the traffic will be rerouted by redundant paths. The entire window is reserved. |
| Ticket No.: | CHG0094617 |
| Subject: | Maintenance - I-Light POP IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-LFYT
Backbone IPIU-SBND Backbone INSH-IPIU Backbone IPHE-IPIU Anderson University Ball State University Butler University Calumet College of Saint Joseph DePauw University Earlham College FABRIC Operations Goshen College Grace College Hanover College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University South Bend Indiana Wesleyan University IU Radio and TV IU Research Network IU School of Medicine Health Science Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Evansville Ivy Tech Fairbanks Ivy Tech Fort Wayne Ivy Tech Franklin Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Logansport Ivy Tech Madison Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Plainfield Ivy Tech Richmond Ivy Tech Sellersburg Ivy Tech South Bend Ivy Tech Terre Haute Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Martin University Oakland City University Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College Tecumseh Area Partnership Trine University University of Evansville University of Notre Dame University of Southern Indiana University of St. Francis Valparaiso University Vincennes University Vincennes University - Fort Branch Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIN - Tri State Public Media Evansville WNIT - PBS Michiana WYIN - Lakeshore Public Media Indiana University Southeast IU Cedar Crest / Lilly House Ivy Tech Indianapolis Central Office Vincennes University - Lebanon Butler University Franklin College I-Light Streaming Group Legislative Services Agency Taylor University University of Indianapolis WFYI - Metropolitan Indianapolis Public Media |
| Start Time: | 2025-07-07 00:00:00 |
| End Time: | 2025-07-28 00:00:00 |
| Outgoing Notification Text | Facilities at Core POP IPIU will be replacing end-of-life, backup generators. Power is not expected to go down, however, devices will be without redundancy for the duration of the maintenance. |
| Ticket No.: | CHG0094930 |
| Subject: | Maintenance - I-Light Various Members (NEWA) |
| Source Of Impact: | Internal |
| Affected: | Purdue Polytechnic New Albany
Indiana University Southeast - Water Tower Square Ivy Tech Sellersburg |
| Start Time: | 2025-07-10 04:00:00 |
| End Time: | 2025-07-10 10:00:00 |
| Outgoing Notification Text | Various I-Light Member connections on opt.newa will be unavailable while I-Light Engineers perform maintenance to migrate these connections to the new a Juniper Backbone Switch. Customer connections will be migrated one at a time to minimize downtime for members. The entire window is reserved. |
| Ticket No.: | CHG0094685 |
| Subject: | Maintenance - I-Light Backbones GARY-SBND and FTWY-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-SBND
Backbone FTWY-SBND Backbone IPIU-SBND Backbone IPHE-SBND Indiana GigaPOP Anderson University Ball State University Earlham College Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of St. Francis Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-07-08 04:01:00 |
| End Time: | 2025-07-08 10:00:00 |
| Outgoing Notification Text | I-Light engineers will be replacing the amplifier cards at LGNR and MCCI for the I-Light refresh. An outage is expected while the cards are replaced, however the work will be completed in serial so that only one backbone path is down at a time. The entire window is reserved. |
| Ticket No.: | CHG0094911 |
| Subject: | Maintenance - I-Light Switch Nodes VALP, PUNC, and MCCI |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-VALP
Backbone PUNC-VALP Backbone MCCI-PUNC Backbone MCCI-SBND Goshen College Purdue Northwest Hammond Campus Purdue NorthWest Westville Valparaiso University |
| Start Time: | 2025-07-09 04:01:00 |
| End Time: | 2025-07-09 10:00:00 |
| Outgoing Notification Text | I-Light engineers will be working to standardize configuration on switch nodes VALP, PUNC, and MCCI. A brief outage for members directly connected to these nodes is expected while the switches are re-configured. The entire window is reserved. |