I-Light Network Operations Report
2025-06-06 - 2025-06-19
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0219400 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GNCS-TRRH & ISUFEDERAL-TRRH | Circuit - Damaged Fiber | Vendor | Closed | 2025-06-10 17:09:54 | 2025-06-11 06:25:51 | 0 days 13 hr 15 min |
| INC0219838 | 2 - High | 2 - High | Brief Outage - I-Light Backbone GNCS-TRRH | Undetermined | Undetermined | Closed | 2025-06-12 22:23:51 | 2025-06-12 22:23:53 | 0 days 0 hr 0 min |
| INC0219822 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone FTWY-MARN | Circuit - Cut Fiber | Vendor | Closed | 2025-06-12 20:51:28 | 2025-06-13 13:58:17 | 0 days 17 hr 6 min |
| INC0220057 | 2 - High | 2 - High | Brief Outage - I-Light Backbone IUSMEVVL-EVVL | Undetermined | Undetermined | Closed | 2025-06-14 15:33:07 | 2025-06-14 15:43:11 | 0 days 0 hr 10 min |
| INC0220016 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones CLMB-NEWA and CROT-NEWA | Unannounced Maintenance | Vendor | Resolved | 2025-06-14 03:20:15 | 2025-06-14 19:51:44 | 0 days 16 hr 31 min |
| INC0220116 | 2 - High | 2 - High | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Resolved | 2025-06-15 07:06:12 | 2025-06-15 07:12:11 | 0 days 0 hr 5 min |
| INC0220667 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-NEWA | Undetermined | Undetermined | Resolved | 2025-06-18 07:21:04 | 2025-06-18 07:21:16 | 0 days 0 hr 0 min |
| INC0220878 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-CROT | Undetermined | Undetermined | Resolved | 2025-06-19 06:37:12 | 2025-06-19 06:37:22 | 0 days 0 hr 0 min |
| Ticket No.: | INC0219400 |
| Subject: | Outage Resolved - I-Light Backbone GNCS-TRRH & ISUFEDERAL-TRRH |
| Source Of Impact: | Vendor |
| Affected: | ILN-GNCS-TRRH-FIBR-1531
ILN-ISUFEDERAL-ZAYO-FIBR-24052 Backbone GNCS-TRRH Backbone ISUFEDERAL-TRRH Hanover College Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Closed |
| Start Time: | 2025-06-10 17:09:54 |
| End Time: | 2025-06-11 06:25:51 |
| Outgoing Notification Text | Backbones GNCS-TRRH & ISUFEDERAL-TRRH are now available. Circuit providers Zayo OSP team and Joink dispatched to repair fiber damage in Terre Haute, IN caused by construction in the area. Member traffic was re-routed via redundant connections. |
| Ticket No.: | INC0219838 |
| Subject: | Brief Outage - I-Light Backbone GNCS-TRRH |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GNCS-TRRH-100GE-24279
Backbone GNCS-TRRH Hanover College I-Light Engineering & Support Indiana State University Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Closed |
| Start Time: | 2025-06-12 22:23:51 |
| End Time: | 2025-06-12 22:23:53 |
| Outgoing Notification Text | Backbone GNCS-TRRH was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0219822 |
| Subject: | Outage Resolved - I-Light Backbone FTWY-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-FTWY-MARN-FIBR-1513
Backbone FTWY-MARN Backbone IPHE-SBND Anderson University Ball State University Earlham College Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Current State: | Closed |
| Start Time: | 2025-06-12 20:51:28 |
| End Time: | 2025-06-13 13:58:17 |
| Outgoing Notification Text | Backbone FTWY-MARN is currently available. Circuit provider Zayo dispatched crews and have restored services following a fiber cut caused by vandalism. All repairs are complete, and no further outages are expected. |
| Ticket No.: | INC0220057 |
| Subject: | Brief Outage - I-Light Backbone IUSMEVVL-EVVL |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-IUSMEVVL-10GE-25332
Backbone IUSMEVVL-EVVL I-Light IU School of Medicine Health Science Ivy Tech Evansville University of Evansville University of Southern Indiana |
| Current State: | Closed |
| Start Time: | 2025-06-14 15:33:07 |
| End Time: | 2025-06-14 15:43:11 |
| Outgoing Notification Text | Backbone IUSMEVVL-EVVL was briefly unavailable. Indiana Network Engineers have been contacted; however, the reason for outage is pending. |
| Ticket No.: | INC0220016 |
| Subject: | Outage Resolved - I-Light Backbones CLMB-NEWA and CROT-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-NEWA-100GE-24295
ILN-CROT-NEWA-10GE-25018 Backbone CROT-NEWA Hanover College Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-06-14 03:20:15 |
| End Time: | 2025-06-14 19:51:44 |
| Outgoing Notification Text | Backbones CLMB-NEWA and CROT-NEWA are currently available. Vendor Zayo Engineers have been contacted and confirm the reason for the outage is unexpected impact from a scheduled maintenance being performed in Sellersburg, IN. All repairs are now complete and no further outages are expected. |
| Ticket No.: | INC0220116 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-06-15 07:06:12 |
| End Time: | 2025-06-15 07:12:11 |
| Outgoing Notification Text | Backbone CLMB-NEWA was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0220667 |
| Subject: | Brief Outage - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-NEWA-100GE-24295
Backbone CLMB-NEWA Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-06-18 07:21:04 |
| End Time: | 2025-06-18 07:21:16 |
| Outgoing Notification Text | Backbone CLMB-NEWA was briefly unavailable. Zayo Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0220878 |
| Subject: | Brief Outage - I-Light Backbone CLMB-CROT |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-CROT-FIBR-03835
Backbone CLMB-CROT Hanover College |
| Current State: | Resolved |
| Start Time: | 2025-06-19 06:37:12 |
| End Time: | 2025-06-19 06:37:22 |
| Outgoing Notification Text | Backbone CLMB-CROT was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | CHG0094340 |
| Subject: | Maintenance - I-Light Members Trine University - Ft.Wayne & Huntington University-Parkview |
| Source Of Impact: | Internal |
| Affected: | Trine University - Ft.Wayne
Huntington University-Parkview |
| Start Time: | 2025-06-25 04:00:00 |
| End Time: | 2025-06-25 12:00:00 |
| Outgoing Notification Text | Members Trine University - Ft.Wayne & Huntington University-Parkview will be unavailable while I-Light Engineers perform maintenance to migrate services from the opt.ftwy to the new bbsw.ftwy node. Outages are expected while services are being migrated. Connections will be moved 1 at a time to minimize downtime. |
| Ticket No.: | CHG0093438 |
| Subject: | Maintenance - I-Light Members Huntington University-Parkview & Trine University - Ft.Wayne Campus |
| Source Of Impact: | Vendor |
| Affected: | Huntington University-Parkview
Trine University - Ft.Wayne Campus |
| Start Time: | 2025-07-11 04:00:00 |
| End Time: | 2025-07-11 10:00:00 |
| Outgoing Notification Text | Members Huntington University-Parkview & Trine University - Ft.Wayne Campus will be unavailable while circuit provider Comcast performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0094237 |
| Subject: | Maintenance Completed - I-Light Core Node STFRNCS |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-STFRNCS
Backbone PFW4-STFRNCS Indiana University Fort Wayne Ivy Tech Fort Wayne Purdue University Ft. Wayne St. Francis Crown Point University of St. Francis WFWA - PBS Fort Wayne |
| Start Time: | 2025-06-24 04:00:00 |
| End Time: | 2025-06-24 07:00:00 |
| Outgoing Notification Text | I-Light Engineers have updated the OSPF configuration for core node STFRNCS. An outage of fifteen (15) minutes was expected. The maintenance window is closed. |
| Ticket No.: | CHG0094328 |
| Subject: | Maintenance Complete - Installing switch for FTWY EMORT Migration |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2025-06-23 12:00:00 |
| End Time: | 2025-06-23 20:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0094138 |
| Subject: | Maintenance Completed - I-Light Member Holy Cross College |
| Source Of Impact: | Internal |
| Affected: | Holy Cross College |
| Start Time: | 2025-06-24 04:01:00 |
| End Time: | 2025-06-24 07:00:00 |
| Outgoing Notification Text | I-Light Engineers cleaned up the storage and rebooted mpswj.holycrs.ilight.net. An outage of fifteen (15) minutes was expected, however the entire maintenance window was reserved. |
| Ticket No.: | CHG0094392 |
| Subject: | Maintenance - I-Light Ciena Software Upgrade |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2025-06-26 04:00:00 |
| End Time: | 2025-06-26 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be working with Ciena to enable OSRP and L0CP features ahead of the Flex Grid upgrades. I-Light and Ciena engineers will perform the software change on one node at a time, ceasing activity if any disruptions to services are observed. No outages are expected although the entire maintenance window is reserved. |