I-Light Network Operations Report
2025-05-09 - 2025-05-22

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0215243 2 - High2 - High Brief Outage - I-Light Backbone IPIU-LFYTUndetermined Undetermined Resolved 2025-05-12 22:16:21 2025-05-12 22:19:18 0 days 0 hr 2 min
INC0215429 2 - High2 - High Outage Resolved - I-Light Member Manchester University-Ft. Wayne CampusUnannounced Maintenance Vendor Closed 2025-05-14 02:21:54 2025-05-14 08:43:16 0 days 6 hr 21 min
INC0215594 3 - Moderate3 - Moderate Brief Outage - I-Light Backbone EVVL-NEWAUndetermined Undetermined Closed 2025-05-15 07:35:39 2025-05-15 07:38:22 0 days 0 hr 2 min
INC0215880 2 - High2 - High Outage Resolved - I-Light Core Node MTAYPower - Commercial Power Vendor Closed 2025-05-17 01:18:08 2025-05-17 02:44:45 0 days 1 hr 26 min
INC0216065 2 - High2 - High Outage Resolved - I-Light Member Ivy Tech BloomingtonCircuit - Damaged Fiber Vendor Resolved 2025-05-18 16:24:01 2025-05-19 19:55:23 1 days 3 hr 31 min
INC0216679 2 - High2 - High Brief Outage - I-Light Backbone EVVL-NEWAUndetermined Undetermined Resolved 2025-05-22 06:44:00 2025-05-22 06:44:11 0 days 0 hr 0 min
INC0216742 2 - High2 - High Brief Outage - I-Light Backbone EVVL-NEWAUndetermined Undetermined Closed 2025-05-22 15:28:42 2025-05-22 15:28:53 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0215243
Subject:Brief Outage - I-Light Backbone IPIU-LFYT
Source Of Impact: Undetermined
Affected:ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT
Anderson University
Ball State University
DePauw University
Earlham College
FABRIC Operations
Goshen College
Grace College
Holy Cross College
Huntington University
Huntington University-Parkview
I-Light Engineering & Support
Indiana GigaPOP
Indiana Institute of Technology Ft. Wayne
Indiana University / GlobalNOC
Indiana University East
Indiana University Fort Wayne
Indiana University Kokomo
Indiana University Northwest
Indiana University South Bend
Indiana Wesleyan University
Ivy Tech Anderson
Ivy Tech Anderson 60th Street
Ivy Tech Connersville
Ivy Tech East Chicago
Ivy Tech Elkhart
Ivy Tech Fort Wayne
Ivy Tech Kokomo
Ivy Tech Lafayette
Ivy Tech Lawrenceburg
Ivy Tech Marion
Ivy Tech Michigan City
Ivy Tech Muncie
Ivy Tech Northwest
Ivy Tech Richmond
Ivy Tech South Bend
Ivy Tech Valparaiso
Ivy Tech Warsaw
Manchester University - Ft. Wayne Campus
Manchester University - North Manchester
Purdue Northwest Hammond Campus
Purdue Polytechnic Anderson
Purdue Polytechnic Columbus
Purdue Polytechnic New Albany
Purdue Polytechnic Richmond
Purdue Polytechnic South Bend
Purdue University Ft. Wayne
Trine University
University of Notre Dame
University of Notre Dame
University of St. Francis
Valparaiso University
Wabash College
WBAA - NPR Greater Lafayette
WFWA - PBS Fort Wayne
WNIT - PBS Michiana
Current State:Resolved
Start Time:2025-05-12 22:16:21
End Time:2025-05-12 22:19:18
Outgoing Notification TextBackbone IPIU-LFYT was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is pending. Multi-homed traffic rerouted via redundant connections.


Ticket No.:INC0215429
Subject:Outage Resolved - I-Light Member Manchester University-Ft. Wayne Campus
Source Of Impact: Vendor
Affected:mpswj.mnchftwy.ilight.net
ILN-FTWY-MNCHFTWY-FIBR-23901
Member CPE: Manchester University-Ft. Wayne Campus
Current State:Closed
Start Time:2025-05-14 02:21:54
End Time:2025-05-14 08:43:16
Outgoing Notification TextMember Manchester University-Ft. Wayne Campus is currently unavailable. Member engineers have been contacted to investigate. The reason for outage is unannounced emergency maintenance.


Ticket No.:INC0215594
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA
Hanover College
Indiana State University
Indiana State University Federal Hall
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU School of Medicine Health Science
Ivy Tech Evansville
Ivy Tech Madison
Ivy Tech Sellersburg
Ivy Tech Terre Haute
Oakland City University
Purdue Polytechnic New Albany
Rose Hulman Institute of Technology
St. Mary of the Woods College
University of Evansville
University of Southern Indiana
Vincennes University
Vincennes University - Aviation
Vincennes University - Fort Branch
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
Wabash College
Current State:Closed
Start Time:2025-05-15 07:35:39
End Time:2025-05-15 07:38:22
Outgoing Notification TextBackbone EVVL-NEWA was briefly unavailable. I-Light Engineers have been contacted to investigate. The reason for outage is pending.


Ticket No.:INC0215880
Subject:Outage Resolved - I-Light Core Node MTAY
Source Of Impact: Vendor
Affected:opt.mtay.ilight.net
ILN-GARY-MTAY-FIBR-1508
ILN-DLPH-MTAY-FIBR-1507
Backbone IPIU-SBND
Backbone GARY-LFYT2
Anderson University
Ball State University
Earlham College
FABRIC Operations
Goshen College
Grace College
Holy Cross College
Huntington University
Huntington University-Parkview
Indiana GigaPOP
Indiana Institute of Technology Ft. Wayne
Indiana University East
Indiana University Fort Wayne
Indiana University Northwest
Indiana University South Bend
Indiana Wesleyan University
Ivy Tech Anderson
Ivy Tech Anderson 60th Street
Ivy Tech Connersville
Ivy Tech East Chicago
Ivy Tech Elkhart
Ivy Tech Fort Wayne
Ivy Tech Lafayette
Ivy Tech Lawrenceburg
Ivy Tech Marion
Ivy Tech Michigan City
Ivy Tech Muncie
Ivy Tech Northwest
Ivy Tech Richmond
Ivy Tech South Bend
Ivy Tech Valparaiso
Ivy Tech Warsaw
Manchester University - Ft. Wayne Campus
Manchester University - North Manchester
Purdue Northwest Hammond Campus
Purdue NorthWest Westville
Purdue Polytechnic Anderson
Purdue Polytechnic Columbus
Purdue Polytechnic Kokomo
Purdue Polytechnic New Albany
Purdue Polytechnic Richmond
Purdue Polytechnic South Bend
Purdue University Ft. Wayne
Trine University
University of Notre Dame
University of Notre Dame
University of St. Francis
Valparaiso University
Wabash College
WBAA - NPR Greater Lafayette
WFWA - PBS Fort Wayne
WNIT - PBS Michiana
Current State:Closed
Start Time:2025-05-17 01:18:08
End Time:2025-05-17 02:44:45
Outgoing Notification TextI-Light Core Node MTAY is now available. I-Light and Zayo engineers have been contacted to investigate. The reason for outage was due to loss of power of the Zayo hut and the failure of a generator to go into auto. Zayo engineers have confirmed the hut is back on commercial power. No further outages are expected.


Ticket No.:INC0216065
Subject:Outage Resolved - I-Light Member Ivy Tech Bloomington
Source Of Impact: Vendor
Affected:ILN-BLTN-IVYBMTN-FIBR-04057
Ivy Tech Bloomington
Current State:Resolved
Start Time:2025-05-18 16:24:01
End Time:2025-05-19 19:55:23
Outgoing Notification TextMember Ivy Tech Bloomington is currently unavailable. Zayo engineers located damaged fiber and rolled services to different fiber to restore services. No further outages are expected.


Ticket No.:INC0216679
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-HUNT-MILL-FIBR-04114
Backbone EVVL-NEWA
Hanover College
Indiana State University
Indiana State University Federal Hall
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU School of Medicine Health Science
Ivy Tech Evansville
Ivy Tech Madison
Ivy Tech Sellersburg
Ivy Tech Terre Haute
Oakland City University
Purdue Polytechnic New Albany
Rose Hulman Institute of Technology
St. Mary of the Woods College
University of Evansville
University of Southern Indiana
Vincennes University
Vincennes University - Aviation
Vincennes University - Fort Branch
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
Wabash College
Current State:Resolved
Start Time:2025-05-22 06:44:00
End Time:2025-05-22 06:44:11
Outgoing Notification TextBackbone EVVL-NEWA was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined.


Ticket No.:INC0216742
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Affected:ILN-GENT-HUNT-FIBR-04113
Backbone EVVL-NEWA
Hanover College
Indiana State University
Indiana State University Federal Hall
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU School of Medicine Health Science
Ivy Tech Evansville
Ivy Tech Madison
Ivy Tech Sellersburg
Ivy Tech Terre Haute
Oakland City University
Purdue Polytechnic New Albany
Rose Hulman Institute of Technology
St. Mary of the Woods College
University of Evansville
University of Southern Indiana
Vincennes University
Vincennes University - Aviation
Vincennes University - Fort Branch
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
Wabash College
Current State:Closed
Start Time:2025-05-22 15:28:42
End Time:2025-05-22 15:28:53
Outgoing Notification TextBackbone EVVL-NEWA is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. Traffic remained available via redundant connections.




Upcoming Scheduled Maintenances

Ticket No.:CHG0093442
Subject:Maintenance - I-Light Backbone EVVL-NEWA
Source Of Impact: Internal
Affected:Backbone EVVL-NEWA
Hanover College
Indiana State University
Indiana State University Federal Hall
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU School of Medicine Health Science
Ivy Tech Evansville
Ivy Tech Madison
Ivy Tech Sellersburg
Ivy Tech Terre Haute
Oakland City University
Purdue Polytechnic New Albany
Rose Hulman Institute of Technology
St. Mary of the Woods College
University of Evansville
University of Southern Indiana
Vincennes University
Vincennes University - Aviation
Vincennes University - Fort Branch
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
Wabash College
Start Time:2025-06-05 04:00:00
End Time:2025-06-05 10:00:00
Outgoing Notification TextI-Light Backbone EVVL-NEWA will be unavailable while I-Light Engineers perform maintenance to troubleshoot an alarm on opt.hunt. Outages are expected, and the entire window is reserved. Traffic will re-route through backup paths.


Ticket No.:CHG0093031
Subject:Maintenance 2 of 2 Completed - I-Light Backbone ISUFEDERAL-ROSEHUL
Source Of Impact: Vendor
Affected:Indiana State University Federal Hall
Ivy Tech Terre Haute
Rose Hulman Institute of Technology
Start Time:2025-05-23 00:00:00
End Time:2025-05-23 11:00:00
Outgoing Notification TextThe listed affected were at risk while circuit provider Joink performed non-disruptive maintenance. The maintenance is now complete.

Please note this is the second of two maintenance windows.


Ticket No.:CHG0093165
Subject:Maintenance - I-Light Members Ivy Tech Lawrenceburg & Sellersburg
Source Of Impact: Vendor
Affected:Ivy Tech Lawrenceburg
Ivy Tech Sellersburg
Start Time:2025-06-14 02:00:00
End Time:2025-06-14 10:00:00
Outgoing Notification TextMembers Ivy Tech Lawrenceburg & Sellersburg will be unavailable while circuit provider Zayo performs forced fiber relocation due to road construction. The entire window is reserved.


Ticket No.:CHG0093391
Subject:Maintenance - I-Light Core Nodes
Source Of Impact: Internal
Affected:Backbone IVYFTWN-PFW2
Backbone IVYFTWN-IVYFTWN
Backbone FTWY-IVYFTWN
Backbone STFRNCS-STFRNCS
Backbone FTWY-STFRNCS
Backbone PFW4-STFRNCS
Backbone PFW2-PFW3
Backbone PFW2-PFW2
Backbone PFW3-PFW4
Backbone PFW3-PFW3
Backbone PFW4-PFW4
Member Ivy Tech Fort Wayne
Member Indiana University Fort Wayne
Member Purdue University Fort Wayne
Member University of St. Francis
Member St. Francis Crown Point
WFWA - PBS Fort Wayne
Start Time:2025-06-04 04:00:00
End Time:2025-06-04 10:00:00
Outgoing Notification TextI-Light Engineers will be upgrading software on I-Light Switch Nodes STFRNCS, PFW4, PFW2, IVYFTWN. An outage of thirty (30) minutes is expected per node, however the entire maintenance window is reserved.


Ticket No.:CHG0093150
Subject:Maintenance 2 of 3 Completed - I-Light Member Ivy Tech Terre Haute
Source Of Impact: Vendor
Affected:Ivy Tech Terre Haute
Start Time:2025-05-29 04:01:00
End Time:2025-05-29 10:00:00
Outgoing Notification TextMember Ivy Tech Terre Haute remained available while circuit provider Joink performed non-disruptive maintenance. Maintenance has been completed.

Please note this is the second of three maintenance windows.


Ticket No.:CHG0092476
Subject:Maintenance - I-Light Backbones FTWY-MARN & IPHE-SBND
Source Of Impact: Vendor
Affected:Backbone FTWY-MARN
Backbone IPHE-SBND
Anderson University
Ball State University
Earlham College
Global Research Network Operations Center
Goshen College
Grace College
Holy Cross College
Huntington University
Huntington University-Parkview
I-Light
I-Light Engineering & Support
Indiana GigaPOP
Indiana Institute of Technology Ft. Wayne
Indiana University East
Indiana University Fort Wayne
Indiana University Northwest
Indiana University South Bend
Indiana Wesleyan University
Ivy Tech Anderson
Ivy Tech Anderson 60th Street
Ivy Tech Connersville
Ivy Tech East Chicago
Ivy Tech Elkhart
Ivy Tech Fort Wayne
Ivy Tech Lafayette
Ivy Tech Lawrenceburg
Ivy Tech Marion
Ivy Tech Michigan City
Ivy Tech Muncie
Ivy Tech Northwest
Ivy Tech Richmond
Ivy Tech South Bend
Ivy Tech Valparaiso
Ivy Tech Warsaw
Manchester University - Ft. Wayne Campus
Manchester University - North Manchester
Purdue Northwest Hammond Campus
Purdue Polytechnic Anderson
Purdue Polytechnic Columbus
Purdue Polytechnic Kokomo
Purdue Polytechnic New Albany
Purdue Polytechnic Richmond
Purdue Polytechnic South Bend
Purdue University Ft. Wayne
St. Francis Crown Point
Taylor University
Trine University
University of Notre Dame
University of Notre Dame
University of St. Francis
Valparaiso University
Wabash College
WBAA - NPR Greater Lafayette
WFWA - PBS Fort Wayne
WNIT - PBS Michiana
Start Time:2025-06-03 02:00:00
End Time:2025-06-03 09:00:00
Outgoing Notification TextBackbones FTWY-MARN & IPHE-SBND will be unavailable while circuit provider Zayo performs fiber relocation in Markle, IN. Traffic will re-route via redundance connections. The entire window is reserved.


Ticket No.:CHG0093185
Subject:CSSCD port provisioning
Source Of Impact: Internal
Affected:
Start Time:2025-05-23 14:15:00
End Time:2025-05-23 22:00:00
Outgoing Notification Text


Ticket No.:CHG0093091
Subject:Maintenance Completed - I-Light Member Ivy Tech (IPHE)
Source Of Impact: Vendor
Affected:Ivy Tech Anderson
Ivy Tech Anderson 60th Street
Ivy Tech Columbus
Ivy Tech Connersville
Ivy Tech East Chicago
Ivy Tech Fairbanks
Ivy Tech Indianapolis Central Office
Ivy Tech Lafayette
Ivy Tech Lawrenceburg
Ivy Tech Logansport
Ivy Tech Madison
Ivy Tech Marion
Ivy Tech Michigan City
Ivy Tech Muncie
Ivy Tech Richmond
Ivy Tech Sellersburg
Ivy Tech South Bend
Ivy Tech Terre Haute
Ivy Tech Valparaiso
Ivy Tech Warsaw
Start Time:2025-05-30 04:00:00
End Time:2025-05-30 10:00:00
Outgoing Notification TextMember Ivy Tech connections to IPHE was unavailable while fiber provider Crown Castle performed maintenance. Sites were expected to remain available via redundant connections to IPIU. The entire window was reserved.


Ticket No.:CHG0093189
Subject:I-Light testing Interface State via SNMP
Source Of Impact: Internal
Affected:opt.ipiu, 2-23-8 and 2-26-8
Start Time:2025-05-23 16:00:00
End Time:2025-05-23 18:00:00
Outgoing Notification Text


Ticket No.:CHG0093447
Subject:Maintenance Completed - I-Light Statehouse Streaming Config Cleanup
Source Of Impact: Internal
Affected:
Start Time:2025-05-30 17:00:00
End Time:2025-05-30 18:00:00
Outgoing Notification Text


Ticket No.:CHG0093037
Subject:Maintenance - I-Light Member IU Research Network
Source Of Impact: Internal
Affected:Member IU Research Network
Start Time:2025-06-08 13:00:00
End Time:2025-06-08 14:00:00
Outgoing Notification TextI-Light engineers will be moving fiber patching for circuit ILN-HPER-IPHE-100GE-28598 to use the BerryComm fiber between ES and LL. An outage is expected while the fiber patches are moved. The entire window is reserved.


Ticket No.:CHG0093006
Subject:Maintenance 1 of 3 Completed - I-Light Member Ivy Tech Terre Haute
Source Of Impact: Vendor
Affected:Ivy Tech Terre Haute
Start Time:2025-05-28 04:01:00
End Time:2025-05-28 10:00:00
Outgoing Notification TextMember Ivy Tech Terre Haute remained available while circuit provider Joink performed non-disruptive maintenance. Maintenance has been completed.

Please note this is the first of three maintenance windows.


Ticket No.:CHG0093065
Subject:Maintenance Complete - I-Light Core Node HPER
Source Of Impact: Vendor
Affected:Backbone BLTN-IPHE
CenturyLink
Indiana GigaPOP
Indiana Office of Technology
Indiana University
Indiana University East
Indiana University Fort Wayne
Indiana University Kokomo
Indiana University Northwest
Indiana University Purdue University Columbus Learning Center
Indiana University South Bend
Indiana University Southeast - Water Tower Square
IU Radio and TV
IU Research Network
IU Research Network Operations
IU School of Medicine Health Science
Ivy Tech Bloomington
Ivy Tech Columbus
Ivy Tech Plainfield
Martin University
OmniSOC Engineering & Support
St. Francis Crown Point
Vincennes University - Aviation
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
WNIN - Tri State Public Media Evansville
WYIN - Lakeshore Public Media
Start Time:2025-05-27 11:00:00
End Time:2025-05-27 19:00:00
Outgoing Notification TextCore Node HPER remained available while scheduled building power maintenance was conducted onsite. No further outages are expected.


Ticket No.:CHG0092976
Subject:Maintenance Completed - I-Light Core Nodes CLMB & SHLB
Source Of Impact: Internal
Affected:Backbone BLTN-CLMB
Backbone CLMB-IPIU
Backbone CLMB-NEWA
Calumet College of Saint Joseph
Hanover College
Indiana Office of Technology
Indiana State University
Indiana State University Federal Hall
Indiana University
Indiana University Purdue University Columbus
Indiana University Purdue University Columbus Learning Center
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU Radio and TV
IU Research Network
IU School of Medicine Health Science
Ivy Tech Bloomington
Ivy Tech Columbus
Ivy Tech Evansville
Ivy Tech Madison
Ivy Tech Plainfield
Ivy Tech Sellersburg
Ivy Tech Terre Haute
Martin University
Oakland City University
Purdue Polytechnic Columbus
Purdue Polytechnic New Albany
Rose Hulman Institute of Technology
St. Francis Crown Point
St. Mary of the Woods College
University of Evansville
University of Southern Indiana
Vincennes University
Vincennes University - Aviation
Vincennes University - Fort Branch
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
Wabash College
WNIN - Tri State Public Media Evansville
WYIN - Lakeshore Public Media
Start Time:2025-05-27 04:00:00
End Time:2025-05-27 10:00:00
Outgoing Notification TextI-Light Engineers performed a software upgrade on the optical nodes CLMB and SHLB. The process lasted approximately 1.5 hours with an expected downtime of approximately 15 minutes. Maintenance has been completed. A service impact was expected for directly connected Members. Traffic traversing across these nodes switched to protect paths. Nodes were completed serially.


Ticket No.:CHG0092975
Subject:Maintenance Completed - I-Light Core Nodes BLTN & HPER
Source Of Impact: Internal
Affected:Backbone BLTN-CLMB
Backbone BLTN-IPHE
Calumet College of Saint Joseph
CenturyLink
Hanover College
Indiana GigaPOP
Indiana Office of Technology
Indiana University
Indiana University East
Indiana University Fort Wayne
Indiana University Kokomo
Indiana University Northwest
Indiana University Purdue University Columbus
Indiana University Purdue University Columbus Learning Center
Indiana University South Bend
Indiana University Southeast
Indiana University Southeast - Water Tower Square
IU Radio and TV
IU Research Network
IU Research Network Operations
IU School of Medicine Health Science
Ivy Tech Bloomington
Ivy Tech Columbus
Ivy Tech Plainfield
Martin University
OmniSOC Engineering & Support
St. Francis Crown Point
Vincennes University - Aviation
Vincennes University - Indiana Deaf School
Vincennes University - Jasper
Vincennes University - Lebanon
Vincennes University - Plainfield
WNIN - Tri State Public Media Evansville
WYIN - Lakeshore Public Media
Start Time:2025-05-28 04:00:00
End Time:2025-05-28 10:00:00
Outgoing Notification TextI-Light Engineers performed software upgrades on the optical nodes BLTN & HPER. The process lasted approximately 2 hours with an expected downtime of approximately 20 minutes. Maintenance has been completed. A service impact was expected for directly connected Members. Traffic traversing across these nodes switched to protect paths. Nodes were completed in serial.


Ticket No.:CHG0093079
Subject:Maintenance Complete - I-Light Member Indiana University Southeast - Water Tower Square
Source Of Impact: Internal
Affected:Indiana University Southeast - Water Tower Square
Start Time:2025-05-28 14:00:00
End Time:2025-05-28 20:00:00
Outgoing Notification TextI-Light Engineers performed maintenance on member premise switch IUSEJEFF. No further outages are expected.