I-Light Network Operations Report
2025-04-25 - 2025-05-08
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0213163 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone MCCI-SBND | Undetermined | Undetermined | Resolved | 2025-04-25 05:19:27 | 2025-04-25 05:19:42 | 0 days 0 hr 0 min |
| INC0214147 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone CLMB-CROT | Undetermined | Undetermined | Resolved | 2025-05-02 02:28:07 | 2025-05-02 02:28:17 | 0 days 0 hr 0 min |
| INC0214499 | 2 - High | 2 - High | Brief Outage - I-Light Backbone ARSN-IPHE | Undetermined | Undetermined | Resolved | 2025-05-05 16:33:07 | 2025-05-05 16:33:18 | 0 days 0 hr 0 min |
| INC0214649 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Provider CenturyLink | Circuit - Cut Fiber | Vendor | Resolved | 2025-05-06 19:34:37 | 2025-05-07 03:03:07 | 0 days 7 hr 28 min |
| INC0214766 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones IPIU-LFYT & IPIU-SBND | Unannounced Maintenance | Vendor | Resolved | 2025-05-08 04:06:49 | 2025-05-08 07:33:41 | 0 days 3 hr 26 min |
| Ticket No.: | INC0213163 |
| Subject: | Brief Outage - I-Light Backbone MCCI-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-MCCI-SBND-10GE-25432
Backbone MCCI-SBND Goshen College Purdue Northwest Hammond Campus Valparaiso University |
| Current State: | Resolved |
| Start Time: | 2025-04-25 05:19:27 |
| End Time: | 2025-04-25 05:19:42 |
| Outgoing Notification Text | Backbone MCCI-SBND is now available I-Light Engineers investigated and identified no further events impacting services after the brief outage. |
| Ticket No.: | INC0214147 |
| Subject: | Brief Outage - I-Light Backbone CLMB-CROT |
| Source Of Impact: | Undetermined |
| Affected: | ILN-CLMB-CROT-FIBR-03835
Backbone CLMB-CROT Hanover College Ivy Tech Madison |
| Current State: | Resolved |
| Start Time: | 2025-05-02 02:28:07 |
| End Time: | 2025-05-02 02:28:17 |
| Outgoing Notification Text | The listed affected experienced a brief loss of redundancy on backbone CLMB-CROT. I-l-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0214499 |
| Subject: | Brief Outage - I-Light Backbone ARSN-IPHE |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ARSN-IPHE-100GE-24297
ILN-IPHE-SBND-100GE-25958 Backbone ARSN-IPHE Anderson University Ball State University Goshen College Grace College Huntington University Huntington University-Parkview I-Light Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana Wesleyan University Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Marion Ivy Tech Muncie Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis WFWA - PBS Fort Wayne |
| Current State: | Resolved |
| Start Time: | 2025-05-05 16:33:07 |
| End Time: | 2025-05-05 16:33:18 |
| Outgoing Notification Text | Backbone ARSN-IPHE is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | INC0214649 |
| Subject: | Outage Resolved - I-Light Provider CenturyLink |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPHE-IPHE-FIBR-24971
Provider CenturyLink |
| Current State: | Resolved |
| Start Time: | 2025-05-06 19:34:37 |
| End Time: | 2025-05-07 03:03:07 |
| Outgoing Notification Text | Provider CenturyLink is now available. Vyvx Engineers have reported this is due to a fiber cut on their network in Fredericksburg, Indiana. |
| Ticket No.: | INC0214766 |
| Subject: | Outage Resolved - I-Light Backbones IPIU-LFYT & IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT Backbone IPIU-SBND Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Current State: | Resolved |
| Start Time: | 2025-05-08 04:06:49 |
| End Time: | 2025-05-08 07:33:41 |
| Outgoing Notification Text | Backbones IPIU-LFYT & IPIU-SBND are now available. Circuit provider Zayo Engineers reported the outage was due to planned maintenance. No further outages are expected. |
| Ticket No.: | CHG0092075 |
| Subject: | Maintenance - I-Light Core Nodes DLPH & LFYT2 |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LFYT2
Backbone IPIU-SBND Backbone LFYT-LFYT2 Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-05-12 04:00:00 |
| End Time: | 2025-05-12 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing software upgrades on the optical nodes DLPH & LFYT2. The process takes approximately 30 minute to 3 hours with an expected downtime of approximately 15 minutes, however the entire maintenance window is reserved. A service impact is expected for directly connected Members. Traffic traversing across these nodes will switch to protect paths. Nodes will be completed in serial. |
| Ticket No.: | CHG0092233 |
| Subject: | Maintenance - I-Light Core Nodes TRRH & VINC |
| Source Of Impact: | Internal |
| Affected: | Backbone TRRH-VINC
Backbone GNCS-TRRH Backbone OAKC-VINC Backbone ISUFEDERAL-TRRH Hanover College Indiana State University Indiana State University Federal Hall Indiana University / GlobalNOC Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Ag Center Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-05-14 04:01:00 |
| End Time: | 2025-05-14 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing software upgrades on the optical nodes TRRH and VINC. The process takes approximately 30 minute to 3 hours with an expected downtime of approximately 15 minutes, however the entire maintenance window is reserved. A service impact is expected for directly connected Members. Traffic traversing across these nodes will switch to protect paths. Nodes will be completed in serial. |
| Ticket No.: | CHG0091681 |
| Subject: | Maintenance - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone EVVL-NEWA
Hanover College I-Light I-Light Engineering & Support Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-05-20 04:01:00 |
| End Time: | 2025-05-20 09:00:00 |
| Outgoing Notification Text | Backbone EVVL-NEWA will be unavailable while circuit provider Zayo performs fiber maintenance in Rockport, IN. Outages may last up to 3 hours. The entire window is reserved. Member traffic will re-route via redundant connections during the maintenance. |
| Ticket No.: | CHG0092060 |
| Subject: | Maintenance - I-Light Core Nodes LFYT & GNCS |
| Source Of Impact: | Internal |
| Affected: | Backbone DEPAUWLIB-GNCS
Backbone GARY-LFYT2 Backbone GNCS-IPHE Backbone GNCS-ROSEHUL Backbone GNCS-TRRH Backbone IPIU-LFYT Backbone IPIU-SBND Backbone ISUFEDERAL-ROSEHUL Backbone ISUFEDERAL-TRRH Backbone KOKM-LFYT Backbone LFYT-LFYT2 Backbone LFYT-WABASH Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Hanover College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana State University Indiana State University Federal Hall Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana University Southeast Indiana University Southeast - Water Tower Square Indiana Wesleyan University IU School of Medicine Health Science Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Evansville Ivy Tech Fort Wayne Ivy Tech Greencastle Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Madison Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech Sellersburg Ivy Tech South Bend Ivy Tech Terre Haute Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Oakland City University Purdue Northwest Hammond Campus Purdue NorthWest Westville Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Purdue University Ft. Wayne Rose Hulman Institute of Technology St. Mary of the Woods College Trine University University of Evansville University of Notre Dame University of Notre Dame University of Southern Indiana University of St. Francis Valparaiso University Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WFYI - Metropolitan Indianapolis Public Media WNIT - PBS Michiana |
| Start Time: | 2025-05-13 04:01:00 |
| End Time: | 2025-05-13 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be performing a software upgrade on the optical nodes LFYT and GNCS. The process takes approximately 30 minute to 3 hours with an expected downtime of approximately 15 minutes, however the entire maintenance window is reserved. A service impact is expected for directly connected Members. Traffic traversing across these nodes will switch to protect paths. Nodes will be completed serially. |