I-Light Network Operations Report
2024-03-01 - 2024-03-14
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0167244 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbones ARSN-IPHE and IPHE-SBND | Circuit - Other | Vendor | Closed | 2024-03-02 13:55:55 | 2024-03-03 06:58:41 | 0 days 17 hr 2 min |
| INC0168106 | 2 - High | 2 - High | Outage Resolved - I-Light Core Node PUNC | Circuit - Cut Fiber | Vendor | Resolved | 2024-03-11 16:15:48 | 2024-03-12 17:43:54 | 1 days 1 hr 28 min |
| Ticket No.: | INC0167244 |
| Subject: | Outage Resolved - I-Light Backbones ARSN-IPHE and IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-ARSN-IPHE-FIBR-23956
Backbone ARSN-IPHE Backbone IPHE-SBND Member Anderson University Member Ball State University Member Bethel University Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Peer Indiana GigaPOP Member Indiana Institute of Technology Ft. Wayne Member Indiana University Fort Wayne Member Indiana University Kokomo Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Kokomo Member Ivy Tech Lafayette Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue NorthWest Westville Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Taylor University Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WFWA - Fort Wayne PBS Member WNIT - Michiana Public Broadcasting Corporation Member Wabash College |
| Current State: | Closed |
| Start Time: | 2024-03-02 13:55:55 |
| End Time: | 2024-03-03 06:58:41 |
| Outgoing Notification Text | Backbones ARSN-IPHE and IPHE-SBND are now available. I-Light Engineers have contacted Vendor Zayo Engineers, and the reason for outage was an issue following a maintenance. All connections have restored and no further outages are expected. |
| Ticket No.: | INC0168106 |
| Subject: | Outage Resolved - I-Light Core Node PUNC |
| Source Of Impact: | Vendor |
| Affected: | bbsw.punc.ilight.net
Backbone MCCI-PUNC Backbone PUNC-VALP Goshen College Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Valparaiso University |
| Current State: | Resolved |
| Start Time: | 2024-03-11 16:15:48 |
| End Time: | 2024-03-12 17:43:54 |
| Outgoing Notification Text | I-Light Core Node PUNC is currently available. I-Light and vendor Zayo Engineers were been dispatched and located a fiber cut with multiple damages south of PUNC. Zayo crews have completed boring and splicing at both ends. This outage is now resolved. |
| Ticket No.: | CHG0077202 |
| Subject: | Maintenance 2 of 2 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Anderson Ivy Tech Fairbanks Anderson University Ball State University Bethel University Goshen College Grace College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-04-12 04:01:00 |
| End Time: | 2024-04-12 09:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Backbones ARSN-IPHE & IPHE-SBND and Members Ivy Tech Fairbanks & Anderson will be unavailable while circuit vendor Zayo performs maintenance in Noblesville, IN. The entire window is reserved. Backbone traffic is expected to reroute via redundant connections. |
| Ticket No.: | CHG0077125 |
| Subject: | Maintenance - I-Light Member Vincennes University - Subaru |
| Source Of Impact: | Internal |
| Affected: | Member Vincennes University - Subaru |
| Start Time: | 2024-03-19 04:00:00 |
| End Time: | 2024-03-19 10:00:00 |
| Outgoing Notification Text | I-Light engineers will be re-homing VU-Subaru at LFYT node. Member should expect an outage of up to 15 minutes, however the entire window is reserved. |
| Ticket No.: | CHG0077047 |
| Subject: | Maintenances - I-Light Member Purdue University Ft. Wayne |
| Source Of Impact: | Internal |
| Affected: | Purdue University Ft. Wayne |
| Start Time: | 2024-03-21 04:01:00 |
| End Time: | 2024-03-21 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be working to re-home Purdue Fortwayne services to node LFYT2. Outages are expected while the the circuit are moved. The entire window is reserved. |
| Ticket No.: | CHG0077086 |
| Subject: | Maintenance 1 of 2 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Anderson Ivy Tech Fairbanks Anderson University Ball State University Bethel University Goshen College Grace College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-04-11 04:01:00 |
| End Time: | 2024-04-11 09:00:00 |
| Outgoing Notification Text | Please note this is the first of two maintenance windows. Backbones ARSN-IPHE & IPHE-SBND and Members Ivy Tech Fairbanks & Anderson will be unavailable while circuit vendor Zayo performs maintenance in Noblesville, IN. The entire window is reserved. Backbone traffic is expected to reroute via redundant connections. |
| Ticket No.: | CHG0077046 |
| Subject: | Maintenance Completed - I-Light Members Purdue NorthWest Westville and Hammond |
| Source Of Impact: | Internal |
| Affected: | Purdue Northwest Hammond Campus
Purdue NorthWest Westville Campus |
| Start Time: | 2024-03-15 04:01:00 |
| End Time: | 2024-03-15 10:00:00 |
| Outgoing Notification Text | I-Light Engineers worked to re-groom Purdue Northwest Westville and Hammond services to 10g ports on nodes LFYT and LFYT2. Outages were expected while the the circuits were re-built on the new ports. The entire window was reserved. This maintenance is now complete. |
| Ticket No.: | CHG0076619 |
| Subject: | Maintenance 2 of 2 Completed - I-Light Member Ivy Tech Bloomington |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Bloomington |
| Start Time: | 2024-03-15 04:01:00 |
| End Time: | 2024-03-15 09:00:00 |
| Outgoing Notification Text | Please note this was the second of two maintenance windows. Member Ivy Tech Bloomington was unavailable while vendor Zayo performed fiber relocation in Bloomington, IN. The entire window was reserved. This maintenance is now complete. |
| Ticket No.: | CHG0077270 |
| Subject: | Maintenance - I-Light Member Backbone LYFT-WABASH |
| Source Of Impact: | Internal |
| Affected: | Backbone LYFT-WABASH
Member Wabash College Member DePauw University |
| Start Time: | 2024-03-20 04:01:00 |
| End Time: | 2024-03-20 07:00:00 |
| Outgoing Notification Text | I-Light Engineering will be working with Wintek to update the dark fiber path from LFYT to Wabash College. A brief disruption will occur; however, redundant paths will remain active. The entire maintenance window is reserved. |