I-Light Network Operations Report
2024-02-16 - 2024-03-01
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0165935 | 2 - High | 2 - High | Brief Outage - I-Light Member Huntington University | Undetermined | Undetermined | Closed | 2024-02-19 10:29:40 | 2024-02-19 10:34:04 | 0 days 0 hr 4 min |
| INC0166558 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Backbones ARSN-IPHE and IPHE-SBND | Unannounced Maintenance | Vendor | Resolved | 2024-02-24 03:08:39 | 2024-02-24 03:08:41 | 0 days 0 hr 0 min |
| Ticket No.: | INC0165935 |
| Subject: | Brief Outage - I-Light Member Huntington University |
| Source Of Impact: | Undetermined |
| Affected: | mpswj.huntngtn.ilight.net
ILN-FTWY-HUNTNGTN-10GE-24037 Member Huntington University |
| Current State: | Closed |
| Start Time: | 2024-02-19 10:29:40 |
| End Time: | 2024-02-19 10:34:04 |
| Outgoing Notification Text | Member Huntington University was briefly unavailable. Huntington University Engineers have been contacted; however, the reason for the outage is pending. |
| Ticket No.: | INC0166558 |
| Subject: | Brief Outage Resolved - I-Light Backbones ARSN-IPHE and IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-ARSN-IPHE-FIBR-23956
Backbone ARSN-IPHE Backbone IPHE-SBND Anderson University Ball State University Bethel University Goshen College Grace College Holy Cross College Huntington University Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue NorthWest Westville Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2024-02-24 03:08:39 |
| End Time: | 2024-02-24 03:08:41 |
| Outgoing Notification Text | Backbones ARSN-IPHE and IPHE-SBND were briefly unavailable. Zayo Engineers were contacted and reported the reason for the outage was maintenance that has been completed. |
| Ticket No.: | CHG0076619 |
| Subject: | Maintenance 2 of 2 - I-Light Member Ivy Tech Bloomington |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Bloomington |
| Start Time: | 2024-03-15 04:01:00 |
| End Time: | 2024-03-15 09:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Member Ivy Tech Bloomington will be unavailable while vendor Zayo performs fiber relocation in Bloomington, IN. The entire window is reserved. |
| Ticket No.: | CHG0076344 |
| Subject: | Maintenance - I-Light Member Purdue Polytechnic South Bend |
| Source Of Impact: | Internal |
| Affected: | Member Purdue Polytechnic South Bend |
| Start Time: | 2024-03-01 13:30:00 |
| End Time: | 2024-03-01 22:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076613 |
| Subject: | Maintenance - I-Light Backbone MCCI-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-SBND
Backbone IPIU-SBND Backbone LL-STAR Backbone MCCI-SBND Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Grace College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Member Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue Northwest Hammond Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Ft. Wayne Member Trine University Member University of Notre Dame Member University of Notre Dame Member University of St. Francis Member Wabash College Member WBAA, PBS Station W. Lfyt Member WFWA - Fort Wayne PBS Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP |
| Start Time: | 2024-03-08 05:00:00 |
| End Time: | 2024-03-08 11:00:00 |
| Outgoing Notification Text | ***Please note the updated time frame. It is now 3/8 05:00:00 to 3/8 11:00:00 UTC*** Backbone MCCI-SBND will be unavailable while I-Light Engineers perform maintenance to address a high received span loss alarm from the MCCI side. Outages are expected and the entire window is reserved. |
| Ticket No.: | CHG0076553 |
| Subject: | Maintenance 1 of 2 - I-Light Member Ivy Tech Bloomington |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Bloomington |
| Start Time: | 2024-03-14 04:01:00 |
| End Time: | 2024-03-14 09:00:00 |
| Outgoing Notification Text | Please note this is the first of two maintenance windows. Member Ivy Tech Bloomington will be unavailable while vendor Zayo performs fiber relocation in Bloomington, IN. The entire window is reserved. |
| Ticket No.: | CHG0076345 |
| Subject: | Maintenance - I-Light Member Purdue Polytechnic Anderson |
| Source Of Impact: | Internal |
| Affected: | Member Purdue Polytechnic Anderson |
| Start Time: | 2024-03-08 17:00:00 |
| End Time: | 2024-03-08 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076635 |
| Subject: | Maintenance - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbones:
ARSN-IPHE IPHE-SBND Anderson University Ball State University Bethel University Goshen College Grace College Holy Cross College Huntington University I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fairbanks Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue NorthWest Westville Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation |
| Start Time: | 2024-03-02 05:01:00 |
| End Time: | 2024-03-02 10:00:00 |
| Outgoing Notification Text | The following assets will be unavailable while Zayo Engineers perform maintenance in Fishers, IN. The entire window is reserved. Member traffic will reroute via redundant connections. |
| Ticket No.: | CHG0076695 |
| Subject: | Maintenance Completed - I-Light Backbone CONNERS-RCMD |
| Source Of Impact: | Internal |
| Affected: | Earlham College
Indiana University East Ivy Tech Connersville Ivy Tech Lawrenceburg Ivy Tech Richmond Purdue Polytechnic Richmond |
| Start Time: | 2024-03-01 05:00:00 |
| End Time: | 2024-03-01 11:00:00 |
| Outgoing Notification Text | Backbone CONNERS-RCMD was unavailable while I-Light Engineers worked with Zayo engineers to repair the spare fiber on this span. Outages were expected and the entire window was reserved. Maintenance has been completed. |