I-Light Network Operations Report
2024-02-02 - 2024-02-15
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0164445 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone LFYT-WABASH | Unannounced Maintenance | Vendor | Resolved | 2024-02-02 07:45:45 | 2024-02-02 08:09:45 | 0 days 0 hr 24 min |
| INC0165013 | 2 - High | 2 - High | Outage Resolved - I-Light POP Ligonier | Power - Commercial Power | Vendor | Closed | 2024-02-08 12:54:20 | 2024-02-08 15:50:13 | 0 days 2 hr 55 min |
| INC0165498 | 2 - High | 2 - High | Brief Outage - I-Light Backbone ARNS-IPHE | Undetermined | Undetermined | Closed | 2024-02-14 08:04:59 | 2024-02-14 08:05:58 | 0 days 0 hr 0 min |
| INC0165504 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2024-02-14 10:29:49 | 2024-02-14 10:30:58 | 0 days 0 hr 1 min |
| INC0165624 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Backbone TRRH-VINC | Undetermined | Undetermined | Resolved | 2024-02-15 09:44:45 | 2024-02-15 09:44:58 | 0 days 0 hr 0 min |
| Ticket No.: | INC0164445 |
| Subject: | Outage Resolved - I-Light Backbone LFYT-WABASH |
| Source Of Impact: | Vendor |
| Affected: | ILN-LFYT-WABASH-FIBR-24049
Backbone LFYT-WABASH Wabash College Depauw University |
| Current State: | Resolved |
| Start Time: | 2024-02-02 07:45:45 |
| End Time: | 2024-02-02 08:09:45 |
| Outgoing Notification Text | Backbone LFYT-WABASH is now available. Wintek Corporation Engineers were contacted and reported the reason for the outage was a fiber cutover maintenance that has been completed. No additional outages are expected. |
| Ticket No.: | INC0165013 |
| Subject: | Outage Resolved - I-Light POP Ligonier |
| Source Of Impact: | Vendor |
| Affected: | bbsw.lgnr.ilight.net
fdp0.lgnr.ilight.net fdp2.lgnr.ilight.net opt.lgnr.ilight.net sdcp.lgnr.ilight.net ILN-FTWY-LGNR-FIBR-1512 ILN-GSHN-LGNR-FIBR-3282 ILN-IVYWRSW-LGNR-FIBR-23892 Backbones: FTWY-LGNR FTWY-SBND GSHN-LGNR IPHE-SBND IVYWRSW-LGNR Anderson University Ball State University Bethel University Earlham College Goshen College Grace College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Current State: | Closed |
| Start Time: | 2024-02-08 12:54:20 |
| End Time: | 2024-02-08 15:50:13 |
| Outgoing Notification Text | I-Light POP Ligonier is now available. AEP Engineers reported the outage was due to the DC charger failing. Services were restored after a new charger was connected. AEP reports their repair efforts are complete and technicians are hands off. No additional outages are expected. |
| Ticket No.: | INC0165498 |
| Subject: | Brief Outage - I-Light Backbone ARNS-IPHE |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ARSN-IPHE-100GE-24297
ILN-ARSN-LFYT-EVPL-24372 ILN-ARSN-MP-EVPL-24369 ILN-BLTN-KOKM-EVPL-24603 ILN-BLTN-PFW2-EVPL-25822 ILN-FTWY-STFRANCP-EVPL-25448 ILN-GARY-IPHE-EVPL-24777 ILN-GARY-LFYT-EVPL-27049 ILN-GARY-PFW3-EVPL-26450 ILN-GRCCLLG-MP-EVPL-26170 ILN-GSHN-IPHE-EVPL-25743 ILN-HUNTNGTN-IPHE-EVPL-24450 ILN-IITFTWYN-IPHE-EVPL-24736 ILN-IPHE-IVYKOKO-EVPL-24488 ILN-IPHE-IVYMRN-EVPL-24481 ILN-IPHE-IVYMRN-EVPL-25042 ILN-IPHE-IVYMRN-OSPF-25049 ILN-IPHE-IVYMUNC-EVPL-24510 ILN-IPHE-IVYWRSW -EVPL-24676 ILN-IPHE-KOKM-EVPL-25114 ILN-IPHE-KOKM-OSPF-25134 ILN-IPHE-LGNR-EVPL-25080 ILN-IPHE-LGNR-OSPF-25210 ILN-IPHE-MNCHFTWY-EVPL-24471 ILN-IPHE-MNCHSTR-EVPL-24453 ILN-IPHE-MNCHSTR-EVPL-25071 ILN-IPHE-MNCHSTR-OSPF-25211 ILN-IPHE-MUNC-EVPL-24513 ILN-IPHE-STFRNCS-EVPL-25943 ILN-IPHE-STFRNCS-OSPF-26192 ILN-IPHE-TRINEU-EVPL-24734 ILN-IVYFTWN-IPHE-EVPL-24470 ILN-LFYT-PFW2-EVPL-26010 ILN-MARN-MP-EVPL-24505 ILN-MARN-SBND-EVPL-25759 ILN-MP-MP-VLAN-24005 ILN-MP-PARKVIEW-EVPL-25022 ILN-MP-STFRNCS-EVPL-25460 ILN-MP-TAYLOR-EVPL-25445 ILN-MP-WFWA-EVPL-26155 Backbone ARSN-IPHE Anderson University Ball State University Goshen College Grace College Huntington University I-Light Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana Wesleyan University Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Marion Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of St. Francis WFWA - Fort Wayne PBS |
| Current State: | Closed |
| Start Time: | 2024-02-14 08:04:59 |
| End Time: | 2024-02-14 08:05:58 |
| Outgoing Notification Text | Backbone ARSN-IPHE was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is pending. |
| Ticket No.: | INC0165504 |
| Subject: | Brief Outage Resolved - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPHE-STAR-100GE-26312
ING-LL-STAR-100GE-03915 ING-LL-STAR-ISIS-03933 ING-LL-STAR-LAG-26305 ING-LL-STAR-OSPF-03940 ING-LL-STAR-VLAN-03913 ILN-ARSN-IPHE-100GE-24297 ILN-ARSN-LFYT-EVPL-24372 ILN-ARSN-MP-EVPL-24369 ILN-BLTN-KOKM-EVPL-24603 ILN-BLTN-PFW2-EVPL-25822 ILN-FTWY-STFRANCP-EVPL-25448 ILN-GARY-IPHE-EVPL-24777 ILN-GARY-LFYT-EVPL-27049 ILN-GARY-PFW3-EVPL-26450 ILN-GRCCLLG-MP-EVPL-26170 ILN-GSHN-IPHE-EVPL-25743 ILN-HUNTNGTN-IPHE-EVPL-24450 ILN-IITFTWYN-IPHE-EVPL-24736 ILN-IPHE-IVYKOKO-EVPL-24488 ILN-IPHE-IVYMRN-EVPL-24481 ILN-IPHE-IVYMRN-EVPL-25042 ILN-IPHE-IVYMRN-OSPF-25049 ILN-IPHE-IVYMUNC-EVPL-24510 ILN-IPHE-IVYWRSW -EVPL-24676 ILN-IPHE-KOKM-EVPL-25114 ILN-IPHE-KOKM-OSPF-25134 ILN-IPHE-LGNR-EVPL-25080 ILN-IPHE-LGNR-OSPF-25210 ILN-IPHE-MNCHFTWY-EVPL-24471 ILN-IPHE-MNCHSTR-EVPL-24453 ILN-IPHE-MNCHSTR-EVPL-25071 ILN-IPHE-MNCHSTR-OSPF-25211 ILN-IPHE-MUNC-EVPL-24513 ILN-IPHE-STFRNCS-EVPL-25943 ILN-IPHE-STFRNCS-OSPF-26192 ILN-IPHE-TRINEU-EVPL-24734 ILN-IVYFTWN-IPHE-EVPL-24470 ILN-LFYT-PFW2-EVPL-26010 ILN-MARN-MP-EVPL-24505 ILN-MARN-SBND-EVPL-25759 ILN-MP-MP-VLAN-24005 ILN-MP-PARKVIEW-EVPL-25022 ILN-MP-STFRNCS-EVPL-25460 ILN-MP-TAYLOR-EVPL-25445 ILN-MP-WFWA-EVPL-26155 Backbone IPHE-STAR Backbone ARSN-IPHE Indiana GigaPOP Anderson University Ball State University Goshen College Grace College Huntington University I-Light Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana Wesleyan University Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Marion Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of St. Francis WFWA - Fort Wayne PBS |
| Current State: | Resolved |
| Start Time: | 2024-02-14 10:29:49 |
| End Time: | 2024-02-14 10:30:58 |
| Outgoing Notification Text | Various backbones were briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is Undetermined. |
| Ticket No.: | INC0165624 |
| Subject: | Brief Outage Resolved - I-Light Backbone TRRH-VINC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-TRRH-VINC-100GE-24283
Backbone TRRH-VINC Hanover College Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Fort Branch Vincennes University - Jasper Vincennes University - Plainfield Vincennes University - Subaru Vincennes University Aviation Vincennes University Lebanon Wabash College |
| Current State: | Resolved |
| Start Time: | 2024-02-15 09:44:45 |
| End Time: | 2024-02-15 09:44:58 |
| Outgoing Notification Text | Backbone TRRH-VINC was briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | CHG0076333 |
| Subject: | Maintenance Completed - I-Light POP ICTC |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-02-16 12:00:00 |
| End Time: | 2024-02-16 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0075664 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-02-26 12:00:00 |
| End Time: | 2024-02-27 00:00:00 |
| Outgoing Notification Text | Facility provider Netrality will be performing generator maintenance at IPHE. No outages are expected; however, the entire window is reserved. |
| Ticket No.: | CHG0076388 |
| Subject: | Maintenance - I-Light Backbone CHIC-IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-02-23 05:00:00 |
| End Time: | 2024-02-23 11:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0075761 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-02-28 12:00:00 |
| End Time: | 2024-02-29 00:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076344 |
| Subject: | Maintenance - I-Light Member Purdue Polytechnic South Bend |
| Source Of Impact: | Internal |
| Affected: | Member Purdue Polytechnic South Bend |
| Start Time: | 2024-03-01 13:30:00 |
| End Time: | 2024-03-01 15:30:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076345 |
| Subject: | Maintenance - I-Light Member Purdue Polytechnic Anderson |
| Source Of Impact: | Internal |
| Affected: | Member Purdue Polytechnic Anderson |
| Start Time: | 2024-03-08 17:00:00 |
| End Time: | 2024-03-08 19:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076396 |
| Subject: | Maintenance - I-Light Peer Indiana GigaPOP |
| Source Of Impact: | Vendor |
| Affected: | Peer Indiana GigaPOP (IPHE-STAR) |
| Start Time: | 2024-02-21 05:00:00 |
| End Time: | 2024-02-21 11:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0076380 |
| Subject: | Maintenance - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Anderson Anderson University Ball State University Bethel University Goshen College Grace College Holy Cross College Huntington University I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-02-24 05:01:00 |
| End Time: | 2024-02-24 10:00:00 |
| Outgoing Notification Text | The listed assets will be unavailable while Zayo performs fiber repair in Fishers, IN. The entire window is reserved. Backbone traffic will re-route via redundant connections. |