I-Light Network Operations Report
2024-01-05 - 2024-01-18
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0162529 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone GSHN-SBND | Circuit - Cut Fiber | Vendor | Closed | 2024-01-15 10:30:18 | 2024-01-15 14:06:00 | 0 days 3 hr 35 min |
| Ticket No.: | INC0162529 |
| Subject: | Outage Resolved - I-Light Backbone GSHN-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-GSHN-SBND-FIBR-3284
Goshen College Ivy Tech Warsaw Manchester University - North Manchester Campus Valparaiso University |
| Current State: | Closed |
| Start Time: | 2024-01-15 10:30:18 |
| End Time: | 2024-01-15 14:06:00 |
| Outgoing Notification Text | The listed assets are available. Zayo engineers reported the cause of outage to be a fiber cut. Services are restored, and no further outages are expected. |
| Ticket No.: | CHG0075339 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-01-19 05:01:00 |
| End Time: | 2024-01-19 11:00:00 |
| Outgoing Notification Text | Please note this was the third of three maintenance windows. The listed assets were at risk while provider JOINK performed maintenance. The entire window was reserved. This maintenance is now complete. |
| Ticket No.: | CHG0075456 |
| Subject: | Maintenance 2 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-01-25 05:01:00 |
| End Time: | 2024-01-25 11:00:00 |
| Outgoing Notification Text | Please note this is the second of three maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider JOINK performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0075265 |
| Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-01-24 05:01:00 |
| End Time: | 2024-01-24 11:00:00 |
| Outgoing Notification Text | Please note this is the first of three maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider JOINK performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0075457 |
| Subject: | Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-01-26 05:01:00 |
| End Time: | 2024-01-26 11:00:00 |
| Outgoing Notification Text | Please note this is the third of three maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider JOINK performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0075008 |
| Subject: | Maintenance - I-Light Backbones FTWY-LGNR, FTWY-SBND & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbones:
FTWY-LGNR FTWY-SBND IPHE-SBND Anderson University Ball State University Bethel University Earlham College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Manchester University - Ft. Wayne Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-01-24 05:01:00 |
| End Time: | 2024-01-24 10:00:00 |
| Outgoing Notification Text | The listed assets will be unavailable while Zayo engineers perform maintenance in Warsaw, IN to repair a damaged fiber. The entire timeframe is reserved. |
| Ticket No.: | CHG0074572 |
| Subject: | Maintenance Rescheduled - I-Light Member Vincennes University - Subaru |
| Source Of Impact: | Vendor |
| Affected: | Vincennes University - Subaru |
| Start Time: | 2024-02-02 05:01:00 |
| End Time: | 2024-02-02 11:00:00 |
| Outgoing Notification Text | Member Vincennes University - Subaru will be unavailable while circuit provider Wintek performs maintenance in West Lafayette, IN. |