I-Light Network Operations Report
2023-12-22 - 2024-01-04
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| Ticket No.: | CHG0075008 |
| Subject: | Maintenance - I-Light Backbones FTWY-LGNR, FTWY-SBND & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbones:
FTWY-LGNR FTWY-SBND IPHE-SBND Anderson University Ball State University Bethel University Earlham College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Manchester University - Ft. Wayne Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-01-24 05:01:00 |
| End Time: | 2024-01-24 10:00:00 |
| Outgoing Notification Text | The listed assets will be unavailable while Zayo engineers perform maintenance in Warsaw, IN to repair a damaged fiber. The entire timeframe is reserved. |
| Ticket No.: | CHG0075112 |
| Subject: | Maintenance 3 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-01-12 05:01:00 |
| End Time: | 2024-01-12 11:00:00 |
| Outgoing Notification Text | Vendor Joink Engineers will be performing maintenance on their fiber. An outage is not expected. The entire window is reserved. This is window 3 of 3. |
| Ticket No.: | CHG0075089 |
| Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-01-10 05:01:00 |
| End Time: | 2024-01-10 11:00:00 |
| Outgoing Notification Text | Vendor Joink Engineers will be performing maintenance on their fiber. An outage is not expected. The entire window is reserved. This is window 1 of 3. |
| Ticket No.: | CHG0075111 |
| Subject: | Maintenance 2 of 3 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-01-11 05:01:00 |
| End Time: | 2024-01-11 11:00:00 |
| Outgoing Notification Text | Vendor Joink Engineers will be performing maintenance on their fiber. An outage is not expected. The entire window is reserved. This is window 2 of 3. |
| Ticket No.: | CHG0073863 |
| Subject: | Maintenance 2 of 2 Rescheduled - I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2024-01-12 05:01:00 |
| End Time: | 2024-01-12 10:00:00 |
| Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 2 of 2. |
| Ticket No.: | CHG0073742 |
| Subject: | Maintenance 1 of 2 Rescheduled - I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2024-01-11 05:01:00 |
| End Time: | 2024-01-11 10:00:00 |
| Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 1 of 2. The second maintenance window will occur January 10th, 2024. |
| Ticket No.: | CHG0074719 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-01-05 05:01:00 |
| End Time: | 2024-01-05 11:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute was at risk while circuit provider Joink performed maintenance. The entire window was reserved. Please note this was the third of three maintenance windows. This maintenance is now complete. |
| Ticket No.: | CHG0074572 |
| Subject: | Maintenance Rescheduled - I-Light Member Vincennes University - Subaru |
| Source Of Impact: | Vendor |
| Affected: | Vincennes University - Subaru |
| Start Time: | 2024-02-02 05:01:00 |
| End Time: | 2024-02-02 11:00:00 |
| Outgoing Notification Text | Member Vincennes University - Subaru will be unavailable while circuit provider Wintek performs maintenance in West Lafayette, IN. |
| Ticket No.: | CHG0074998 |
| Subject: | Maintenance Completed - I-Light Backbones ARNS-IPHE & IPHE-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone ARNS-IPHE
Backbone IPHE-SBND Anderson University Ball State University Bethel University Goshen College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-01-08 05:00:00 |
| End Time: | 2024-01-08 10:59:00 |
| Outgoing Notification Text | I-Light Engineers performed maintenance on backbone link ARNS-IPHE. Traffic was re-routed. Maintenance has been completed. |