I-Light Network Operations Report
2023-11-24 - 2023-12-07
I-Light Network Operations Center
Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
---|---|---|---|---|---|---|---|---|---|
Ticket No.: | CHG0074115 |
Subject: | Maintenance 2 of 2 Completed - I-Light Backbone CLMB-IPIU |
Source Of Impact: | Vendor |
Affected: | Backbone CLMB-IPIU
Member Ivy Tech Lawrenceburg Member Ivy Tech Sellersburg Delaware County CES Franklin College Hanover College IU Foundation IU Radio and TV IU Research Network IU School of Medicine Health Science Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV Wabash College |
Start Time: | 2023-12-08 05:01:00 |
End Time: | 2023-12-08 10:00:00 |
Outgoing Notification Text | Please note that this was the second of two maintenance windows. Backbone CLMB-IPIU was unavailable while circuit provider Zayo performed circuit maintenance. The entire window was reserved. Backbone traffic re-routed via redundant connections. This maintenance is now complete. |
Ticket No.: | CHG0074340 |
Subject: | Maintenance - I-Light Backbones FTWY-MARN & IPHE-SBND |
Source Of Impact: | Vendor |
Affected: | Backbone FTWY-MARN
Backbone IPHE-SBND Anderson University Ball State University Bethel University Earlham College Global Research Network Operations Center Goshen College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WNIT - Michiana Public Broadcasting Corporation Wabash College |
Start Time: | 2023-12-12 05:01:00 |
End Time: | 2023-12-12 10:00:00 |
Outgoing Notification Text | Backbones FTWY-MARN & IPHE-SBND will be unavailable while circuit provider Zayo performs maintenance in Warren, IN. The entire window is reserved. Backbone traffic will re-route via redundant circuits. |
Ticket No.: | CHG0074617 |
Subject: | Maintenance - I-Light Backbone KOKM-LFYT |
Source Of Impact: | Internal |
Affected: | Indiana University Kokomo
Ivy Tech Kokomo Purdue Polytechnic Kokomo |
Start Time: | 2023-12-14 05:00:00 |
End Time: | 2023-12-14 11:00:00 |
Outgoing Notification Text | I-Light and Zayo Engineers will be working on fiber repairs between the KOKM-LFYT span. Members should re-route during maintenance and should expect an extended outage. The entire window is reserved. |
Ticket No.: | CHG0074618 |
Subject: | Maintenance - I-Light UPS replacement at Grace College |
Source Of Impact: | Internal |
Affected: | Grace College
Ivy Tech Warsaw Manchester University - North Manchester Campus |
Start Time: | 2023-12-13 16:00:00 |
End Time: | 2023-12-13 18:00:00 |
Outgoing Notification Text | I-Light Engineers will be replacing the UPS for I-Light devices in Grace College. No outages are expected, however the entire maintenance window is reserved. |
Ticket No.: | CHG0074049 |
Subject: | Maintenance - I-Light Backbones FTWY-MARN & IPHE-SBND |
Source Of Impact: | Vendor |
Affected: | Backbone FTWY-MARN
Backbone IPHE-SBND Backbone LL-STAR Member Anderson University Member Ball State University Member Bethel University Member Earlham College Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Member Indiana University East Member Indiana University Fort Wayne Member Indiana University Northwest Member Indiana University South Bend Member Indiana Wesleyan University Member Ivy Tech Connersville Member Ivy Tech East Chicago Member Ivy Tech Elkhart Member Ivy Tech Fort Wayne Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Lawrenceburg Member Ivy Tech Marion Member Ivy Tech Michigan City Member Ivy Tech Muncie Member Ivy Tech Northwest Member Ivy Tech Richmond Member Ivy Tech South Bend Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue University Ft. Wayne Member St. Francis Crown Point Member Taylor University Member Trine University Member University of Notre Dame Member University of St. Francis Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation Peer Indiana GigaPOP |
Start Time: | 2023-12-13 05:00:00 |
End Time: | 2023-12-13 10:00:00 |
Outgoing Notification Text | Backbones FTWY-MARN & IPHE-SBND will be unavailable while circuit provider Zayo performs maintenance in Fort Wayne, Indiana. Backbone traffic will re-route via redundant connections. The entire window is reserved. |
Ticket No.: | CHG0074616 |
Subject: | Maintenance (NSA) - I-Light POP IPHE |
Source Of Impact: | Vendor |
Affected: | |
Start Time: | 2023-12-08 12:00:00 |
End Time: | 2023-12-09 00:00:00 |
Outgoing Notification Text |
Ticket No.: | CHG0073863 |
Subject: | Maintenance 2 of 2 Rescheduled - I-Light Member Ivy Tech Fairbanks |
Source Of Impact: | Vendor |
Affected: | Member Ivy Tech Fairbanks |
Start Time: | 2024-01-10 05:01:00 |
End Time: | 2024-01-10 10:00:00 |
Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 2 of 2. |
Ticket No.: | CHG0073742 |
Subject: | Maintenance 1 of 2 Rescheduled - I-Light Member Ivy Tech Fairbanks |
Source Of Impact: | Vendor |
Affected: | Member Ivy Tech Fairbanks |
Start Time: | 2024-01-09 05:01:00 |
End Time: | 2024-01-09 10:00:00 |
Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 1 of 2. The second maintenance window will occur January 10th, 2024. |
Ticket No.: | CHG0074572 |
Subject: | Maintenance - I-Light Member Vincennes University - Subaru |
Source Of Impact: | Vendor |
Affected: | Vincennes University - Subaru |
Start Time: | 2023-12-21 05:01:00 |
End Time: | 2023-12-21 11:00:00 |
Outgoing Notification Text | Member Vincennes University - Subaru will be unavailable while circuit provider Wintek performs maintenance in West Lafayette, IN. |
Ticket No.: | CHG0074311 |
Subject: | Maintenance 2 of 2 Completed - I-Light Backbone KOKM-LFYT |
Source Of Impact: | Internal |
Affected: | Indiana University Kokomo
Ivy Tech Kokomo Purdue Polytechnic Kokomo |
Start Time: | 2023-12-08 05:00:00 |
End Time: | 2023-12-08 11:00:00 |
Outgoing Notification Text | I-Light and Zayo engineers worked to repair fiber issues on the KOKM-LFYT backbone. Members re-routed during this work and an outage was expected. A primary date of 12/7 and backup date of 12/8 12:01am-6am ET were confirmed by Zayo. Maintenance has been completed. |