I-Light Network Operations Report
2023-10-27 - 2023-11-09
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0156501 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone HUNT-MILL | Circuit - Damaged Fiber | Vendor | Closed | 2023-11-03 22:06:11 | 2023-11-04 04:45:31 | 0 days 6 hr 39 min |
| Ticket No.: | INC0156501 |
| Subject: | Outage Resolved - I-Light Backbone HUNT-MILL |
| Source Of Impact: | Vendor |
| Affected: | ILN-CROT-IPHE-EVPL-25009
ILN-CROT-IPHE-OSPF-27102 ILN-EVVL-IPIU-EVPL-25047 ILN-EVVL-NEWA-100GE-24292 ILN-EVVL-NEWA-CHAN-24290 ILN-EVVL-NEWA-DWDM-23939 ILN-EVVL-NEWA-OTU4-24291 ILN-HNRCLLG-IPHE-EVPL-25013 ILN-HUNT-MILL-FIBR-04114 ILN-HUNT-MILL-SEGM-23968 ILN-IPHE-IYVMDSN-EVPL-24614 ILN-IPHE-NEWA-EVPL-24532 ILN-IPHE-NEWA-EVPL-24544 ILN-IPIU-ISUFEDERAL-EVPL-24743 ILN-IPIU-IUSMEVVL-EVPL-25003 ILN-IPIU-IUSMEVVL-EVPL-25328 ILN-IPIU-IUSMEVVL-OSPF-27103 ILN-IPIU-IVYEVNS-EVPL-24720 ILN-IPIU-NEWA-EVPL-24545 ILN-IPIU-ROSEHUL-EVPL-24753 ILN-IPIU-STMARYWD-EVPL-24583 ILN-IPIU-TRRH-EVPL-24739 ILN-IPIU-WABASHHAYES-EVPL-24984 ILN-IPIU-WABASHHAYS-EVPL-25737 ILN-IUSEJEFF-NEWA-EVPL-24534 ILN-IUSEJEFF-NEWA-EVPL-24535 ILN-IUSEJEFF-NEWA-EVPL-24536 ILN-IUSEJEFF-NEWA-EVPL-24537 ILN-IUSEJEFF-NEWA-EVPL-24538 ILN-IUSEJEFF-NEWA-EVPL-24539 ILN-IUSEJEFF-NEWA-EVPL-24540 ILN-IUSEJEFF-NEWA-EVPL-24541 ILN-MP-MP-VLAN-03705 ILN-MP-MP-VLAN-24005 ILN-MP-OAKC-EVPL-24562 ILN-MP-UNIEVANS-EVPL-24721 ILN-VINC-REEVES-EVPL-25474 ILN-VINC-VUAVI-EVPL-25473 ILN-VINC-VUFTB-EVPL-25852 ILN-VINC-VUJSPER-EVPL-24608 ILN-VINC-VULEBAN-EVPL-25476 Backbone HUNT-MILL Hanover College I-Light Engineering & Support IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Oakland City University Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon Wabash College |
| Current State: | Closed |
| Start Time: | 2023-11-03 22:06:11 |
| End Time: | 2023-11-04 04:45:31 |
| Outgoing Notification Text | Backbone HUNT-MILL is now available. Zayo Engineers were dispatched to repair fiber damage due to a burned aerial line. Multi-homed traffic was re-routed via redundant connections. |
| Ticket No.: | CHG0073966 |
| Subject: | Maintenance (NSA) - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-12-07 12:00:00 |
| End Time: | 2023-12-08 00:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0073973 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-12-04 12:00:00 |
| End Time: | 2023-12-05 00:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0073710 |
| Subject: | Maintenance 1 of 2 - I-Light Backbones GARY-LFYT2 & IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone GARY-LFYT
Backbone GARY-LFYT2 Backbone GARY-MTAY Backbone IPIU-SBND Member University of Notre Dame Member Anderson University Member Bethel University Member Earlham College Member Indiana University Member Ivy Tech Member Purdue University Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Peer Indiana GigaPOP Member Wabash College Member Manchester University Member Ball State University Member Trine University Member Indiana Wesleyan University Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation |
| Start Time: | 2023-11-15 04:00:00 |
| End Time: | 2023-11-15 11:00:00 |
| Outgoing Notification Text | Please note this is the first of two maintenance windows. Backbones GARY-LFYT2 & IPIU-SBND will be unavailable while circuit provider Zayo performs fiber maintenance in Gary, IN. Backbone traffic will reroute via redundant connections. The entire window is reserved. |
| Ticket No.: | CHG0073774 |
| Subject: | Maintenance 2 of 2 - I-Light Backbones GARY-LFYT2 & IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone GARY-LFYT
Backbone GARY-LFYT2 Backbone GARY-MTAY Backbone IPIU-SBND Member University of Notre Dame Member Anderson University Member Bethel University Member Earlham College Member Indiana University Member Ivy Tech Member Purdue University Member Goshen College Member Holy Cross College Member Huntington University Member Indiana Institute of Technology Ft. Wayne Peer Indiana GigaPOP Member Wabash College Member Manchester University Member Ball State University Member Trine University Member Indiana Wesleyan University Member University of St. Francis Member Valparaiso University Member WBAA, PBS Station W. Lfyt Member WNIT - Michiana Public Broadcasting Corporation |
| Start Time: | 2023-11-16 04:00:00 |
| End Time: | 2023-11-16 11:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Backbones GARY-LFYT2 & IPIU-SBND will be unavailable while circuit provider Zayo performs fiber maintenance in Gary, IN. Backbone traffic will reroute via redundant connections. The entire window is reserved. |
| Ticket No.: | CHG0072644 |
| Subject: | Maintenance 2 of 3 - I-Light Members Ivy Tech Franklin & Franklin College |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin
Member Franklin College |
| Start Time: | 2023-11-13 05:01:00 |
| End Time: | 2023-11-13 10:00:00 |
| Outgoing Notification Text | Please note this is the second of three maintenance windows. Members Ivy Tech Franklin & Franklin College will be unavailable while circuit provider Zayo performs fiber relocation in Greenwood, IN. The entire window is reserved. |
| Ticket No.: | CHG0073863 |
| Subject: | Maintenance 2 of 2- I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2023-11-17 05:01:00 |
| End Time: | 2023-11-17 10:00:00 |
| Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 2 of 2. |
| Ticket No.: | CHG0073742 |
| Subject: | Maintenance 1 of 2- I-Light Member Ivy Tech Fairbanks |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Fairbanks |
| Start Time: | 2023-11-16 05:01:00 |
| End Time: | 2023-11-16 10:00:00 |
| Outgoing Notification Text | The listed affected will be unavailable while Zayo engineers perform maintenance. Outages are expected and the entire window is reserved. This is maintenance 1 of 2. The second maintenance window will occur November 17th, 2023. |
| Ticket No.: | CHG0072637 |
| Subject: | Maintenance 1 of 3 Completed - I-Light Member Ivy Tech Franklin |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin |
| Start Time: | 2023-11-10 05:01:00 |
| End Time: | 2023-11-10 10:00:00 |
| Outgoing Notification Text | Please note this was the first of three maintenance windows and the rescheduled date. Member Ivy Tech Franklin was unavailable while circuit provider Zayo performed fiber relocation in Greenwood, IN. The entire window was reserved. This maintenance is now complete. |
| Ticket No.: | CHG0072645 |
| Subject: | Maintenance 3 of 3 - I-Light Members Ivy Tech Franklin & Franklin College |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin
Member Franklin College |
| Start Time: | 2023-11-14 05:01:00 |
| End Time: | 2023-11-14 10:00:00 |
| Outgoing Notification Text | Please note this is the third of three maintenance windows. Members Ivy Tech Franklin & Franklin College will be unavailable while circuit provider Zayo performs fiber relocation in Greenwood, IN. The entire window is reserved. |