I-Light Network Operations Report
2023-09-01 - 2023-09-14
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0151288 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone ASRN-IPHE | Circuit - Damaged Fiber | Vendor | Closed | 2023-09-07 19:03:00 | 2023-09-08 06:13:39 | 0 days 11 hr 10 min |
| Ticket No.: | INC0151288 |
| Subject: | Outage Resolved - I-Light Backbone ASRN-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-ARSN-IPHE-100GE-24297 |
| Current State: | Closed |
| Start Time: | 2023-09-07 19:03:00 |
| End Time: | 2023-09-08 06:13:39 |
| Outgoing Notification Text | I-Light Backbone ARSN-IPHE is now available. Zayo Engineers discovered fiber damage and have completed repairs, restoring services. Traffic was rerouted via redundant connections. |
| Ticket No.: | CHG0072254 |
| Subject: | Maintenance - I-Light various LFYT2 node monitoring turn up |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-09-15 13:30:00 |
| End Time: | 2023-09-15 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0072325 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Delaware County CES Franklin College Hanover College IU Foundation IU Radio and TV IU Research Network IU School of Medicine Health Science Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV Wabash College |
| Start Time: | 2023-09-27 04:01:00 |
| End Time: | 2023-09-27 09:00:00 |
| Outgoing Notification Text | Please note this is the second of three maintenance windows. Backbone CLMB-IPIU will be unavailable while circuit provider Zayo performs hardware maintenance in Indianapolis, IN. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0071873 |
| Subject: | Maintenance - I-Light ups.gary.ilight.net and ups2.gary.ilight.net |
| Source Of Impact: | Internal |
| Affected: | Member Indiana University Northwest |
| Start Time: | 2023-10-05 15:00:00 |
| End Time: | 2023-10-05 20:00:00 |
| Outgoing Notification Text | I-Light Engineers will be replacing the UPS at Node GARY. No outages are expected; however, the entire maintenance window is reserved. |
| Ticket No.: | CHG0072297 |
| Subject: | Maintenance - I-Light Various Backbones |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPHE-SBND
Backbone FTWY-SBND Anderson University Ball State University Bethel University Earlham College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Manchester University - Ft. Wayne Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2023-09-26 04:01:00 |
| End Time: | 2023-09-26 09:00:00 |
| Outgoing Notification Text | Member Ivy Tech Elkhart and Backbones IPHE-SBND & FTWY-SBND will be unavailable while circuit provider Zayo performs fiber maintenance in Elkhart, IN. Backbone traffic will reroute via redundant connections. The entire window is reserved. |
| Ticket No.: | CHG0072299 |
| Subject: | Maintenance - I-Light ups.evvl swap |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-09-21 15:00:06 |
| End Time: | 2023-09-21 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0072327 |
| Subject: | Maintenance - I-Light Backbone IPIU-SHLB (Spare Fiber Testing) |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-09-19 16:00:00 |
| End Time: | 2023-09-19 21:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0072326 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Delaware County CES Franklin College Hanover College IU Foundation IU Radio and TV IU Research Network IU School of Medicine Health Science Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV Wabash College |
| Start Time: | 2023-09-28 04:01:00 |
| End Time: | 2023-09-28 09:00:00 |
| Outgoing Notification Text | Please note this is the third of three maintenance windows. Backbone CLMB-IPIU will be unavailable while circuit provider Zayo performs hardware maintenance in Indianapolis, IN. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0071771 |
| Subject: | Maintenance - I-Light POP Lifeline Data Center |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-09-26 11:00:00 |
| End Time: | 2023-09-26 23:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0072301 |
| Subject: | Maintenance 1 of 3 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Delaware County CES Franklin College Hanover College IU Foundation IU Radio and TV IU Research Network IU School of Medicine Health Science Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV Wabash College |
| Start Time: | 2023-09-26 04:01:00 |
| End Time: | 2023-09-26 09:00:00 |
| Outgoing Notification Text | Please note this is the first of three maintenance windows. Backbone CLMB-IPIU will be unavailable while circuit provider Zayo performs hardware maintenance in Indianapolis, IN. The entire window is reserved. Traffic will reroute via redundant connections. |
| Ticket No.: | CHG0072191 |
| Subject: | Maintenance - I-Light Member Vincennes University - Subaru |
| Source Of Impact: | Vendor |
| Affected: | Member Vincennes University - Subaru |
| Start Time: | 2023-09-29 02:00:00 |
| End Time: | 2023-09-29 10:00:00 |
| Outgoing Notification Text | Member Vincennes University - Subaru will be unavailable while circuit provider Wintek performs fiber relocation in West Lafayette, IN. The entire window is reserved. |
| Ticket No.: | CHG0072075 |
| Subject: | Maintenance Completed - I-Light Backbone CROT-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CROT-NEWA
Member Hanover College Member I-Light Engineering & Support Member Ivy Tech Madison |
| Start Time: | 2023-09-19 04:01:00 |
| End Time: | 2023-09-19 09:00:00 |
| Outgoing Notification Text | I-Light Vendor Zayo performed maintenance. Protected traffic rerouted via redundant connections. Maintenance has been completed. |
| Ticket No.: | CHG0072300 |
| Subject: | Maintenance - I-Light various decom work at OAKC |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-09-21 15:22:26 |
| End Time: | 2023-09-21 21:22:37 |
| Outgoing Notification Text |
| Ticket No.: | CHG0072269 |
| Subject: | Maintenance Completed - I-Light Member Wabash College |
| Source Of Impact: | Internal |
| Affected: | Wabash College |
| Start Time: | 2023-09-19 04:00:00 |
| End Time: | 2023-09-19 10:00:00 |
| Outgoing Notification Text |