I-Light Network Operations Report
2023-08-18 - 2023-08-31
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0149776 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Member Ivy Tech Logansport | Circuit - Cut Fiber | Vendor | Closed | 2023-08-22 19:14:51 | 2023-08-23 00:30:24 | 0 days 5 hr 15 min |
| INC0149882 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light Backbone KOKM-LFYT | Undetermined | Other | Closed | 2023-08-23 16:55:59 | 2023-08-23 17:27:17 | 0 days 0 hr 31 min |
| INC0150334 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone MILL-NEWA | Unannounced Maintenance | Vendor | Closed | 2023-08-29 04:24:07 | 2023-08-29 08:43:08 | 0 days 4 hr 19 min |
| Ticket No.: | INC0149776 |
| Subject: | Outage Resolved - I-Light Member Ivy Tech Logansport |
| Source Of Impact: | Vendor |
| Affected: | mpswj.ivylogn.ilight.net
ILN-IPHE-IVYLOGN-EVPL-24761 ILN-IPHE-IVYLOGN-GIGE-27015 ILN-IPIU-IVYLOGN-EVPL-24762 ILN-IVYLOGN-IVYLOGN-GIGE-24928 ILN-IVYLOGN-IVYLOGN-GIGE-25989 ILN-MP-IVYLOGN-EVPL-25990 ILN-MP-MP-EVPL-24876 Ivy Tech Logansport Tecumseh Area Partnership |
| Current State: | Closed |
| Start Time: | 2023-08-22 19:14:51 |
| End Time: | 2023-08-23 00:30:24 |
| Outgoing Notification Text | Member Ivy Tech Logansport is now available. Cinergy Metronet Engineers were engaged to repair a fiber cut. |
| Ticket No.: | INC0149882 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-LFYT |
| Source Of Impact: | Other |
| Affected: | ILN-IPIU-IVYKOKO-EVPL-24378
ILN-IPIU-KOKM-EVPL-24374 ILN-IPIU-KOKM-EVPL-25113 ILN-IPIU-KOKM-OSPF-25747 ILN-KOKM-LFYT-10GE-1572 ILN-KOKM-LFYT-FIBR-1522 ILN-LFYT-PUKOKM-EVPL-25998 KOKM-LFYT Member Indiana University Kokomo Member Ivy Tech Kokomo Member Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2023-08-23 16:55:59 |
| End Time: | 2023-08-23 17:27:17 |
| Outgoing Notification Text | Backbone KOKM-LFYT is now available. I-Light Engineers have been contacted; however, the reason for outage is pending. |
| Ticket No.: | INC0150334 |
| Subject: | Outage Resolved - I-Light Backbone MILL-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CROT-IPHE-EVPL-25009
ILN-CROT-IPHE-OSPF-25020 ILN-EVVL-IPIU-EVPL-25047 ILN-EVVL-NEWA-100GE-24292 ILN-HNRCLLG-IPHE-EVPL-25013 ILN-IPHE-IYVMDSN-EVPL-24614 ILN-IPHE-NEWA-EVPL-24532 ILN-IPHE-NEWA-EVPL-24544 ILN-IPIU-ISUFEDERAL-EVPL-24743 ILN-IPIU-IUSMEVVL-EVPL-25328 ILN-IPIU-IVYEVNS-EVPL-24720 ILN-IPIU-IVYEVNS-EVPL-25003 ILN-IPIU-IVYEVNS-OSPF-27077 ILN-IPIU-NEWA-EVPL-24545 ILN-IPIU-ROSEHUL-EVPL-24753 ILN-IPIU-STMARYWD-EVPL-24583 ILN-IPIU-TRRH-EVPL-24739 ILN-IPIU-WABASH-EVPL-24984 ILN-IPIU-WABASHHAYS-EVPL-25737 ILN-IUSEJEFF-NEWA-EVPL-24534 ILN-IUSEJEFF-NEWA-EVPL-24535 ILN-IUSEJEFF-NEWA-EVPL-24536 ILN-IUSEJEFF-NEWA-EVPL-24537 ILN-IUSEJEFF-NEWA-EVPL-24538 ILN-IUSEJEFF-NEWA-EVPL-24539 ILN-IUSEJEFF-NEWA-EVPL-24540 ILN-IUSEJEFF-NEWA-EVPL-24541 ILN-MP-MP-VLAN-03705 ILN-MP-MP-VLAN-24005 ILN-MP-OAKC-EVPL-24562 ILN-MP-UNIEVANS-EVPL-24721 ILN-VINC-REEVES-EVPL-25474 ILN-VINC-VUAVI-EVPL-25473 ILN-VINC-VUFTB-EVPL-25852 ILN-VINC-VUJSPER-EVPL-24608 ILN-VINC-VULEBAN-EVPL-25476 Backbone EVVL-NEWA Hanover College I-Light Engineering & Support IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Oakland City University Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University - Fort Branch Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon Wabash College |
| Current State: | Closed |
| Start Time: | 2023-08-29 04:24:07 |
| End Time: | 2023-08-29 08:43:08 |
| Outgoing Notification Text | The backbone between Milltown and New Albany is now available. Zayo Engineers have reported this event was planned maintenance. |
| Ticket No.: | CHG0071767 |
| Subject: | Maintenance - I-Light Member Huntington University-Arizona Campus |
| Source Of Impact: | Vendor |
| Affected: | Huntington University-Arizona Campus |
| Start Time: | 2023-09-08 06:00:00 |
| End Time: | 2023-09-08 12:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona Campus will be unavailable while Cox engineers perform maintenance. An outage is expected and the entire window is reserved. |
| Ticket No.: | CHG0071709 |
| Subject: | Maintenance (2 of 4) - I-Light Backbone GARY-LYFT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LYFT
Member Goshen College Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt |
| Start Time: | 2023-09-12 04:00:01 |
| End Time: | 2023-09-12 10:00:00 |
| Outgoing Notification Text | I-Light and Ciena engineers will be augmenting GARY-LFYT backbone over multiple maintenance windows. During each window outages are expected, and the entire window is reserved. Full services will be restored at the end of each window. Member traffic should re-route during all windows. Window 1: 9/11 12AM-6AM EDT (30min outage expected) Window 2: 9/12 12AM-6AM EDT (up to 4hr outage expected) Window 3: 9/13 12AM-6AM EDT (up to 2hr outage expected) Window 4: 9/14 12AM-6AM EDT (backup window) |
| Ticket No.: | CHG0071873 |
| Subject: | Maintenance - I-Light ups.gary.ilight.net and ups2.gary.ilight.net |
| Source Of Impact: | Internal |
| Affected: | Member Indiana University Northwest |
| Start Time: | 2023-09-08 15:00:00 |
| End Time: | 2023-09-08 20:00:00 |
| Outgoing Notification Text | I-Light Engineers will be replacing the UPS at Node GARY. No outages are expected; however, the entire maintenance window is reserved. |
| Ticket No.: | CHG0071511 |
| Subject: | Maintenance 3 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-07 04:00:00 |
| End Time: | 2023-09-07 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 3 of 3. |
| Ticket No.: | CHG0071934 |
| Subject: | Spare DLPH-LFYT fiber testing |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2023-09-05 16:00:00 |
| End Time: | 2023-09-06 02:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0071510 |
| Subject: | Maintenance 2 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-06 04:00:00 |
| End Time: | 2023-09-06 10:00:00 |
| Outgoing Notification Text | The affected listed will remain available while Vendor Joink Engineers perform non-disruptive fiber maintenance. The entire window is reserved. In the event of an unforeseen outage, traffic will reroute via redundant connections. This is maintenance window 2 of 3. The third activity date is scheduled for Thursday, September 7, 2023. |
| Ticket No.: | CHG0071771 |
| Subject: | Maintenance - I-Light POP Lifeline Data Center |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2023-09-26 11:00:00 |
| End Time: | 2023-09-26 23:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0071707 |
| Subject: | Maintenance (1 of 4) - I-Light Backbone GARY-LYFT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LYFT
Member Goshen College Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt |
| Start Time: | 2023-09-11 04:00:01 |
| End Time: | 2023-09-11 10:00:00 |
| Outgoing Notification Text | I-Light and Ciena engineers will be augmenting GARY-LFYT backbone over multiple maintenance windows. During each window outages are expected, and the entire window is reserved. Full services will be restored at the end of each window. Member traffic should re-route during all windows. Window 1: 9/11 12AM-6AM EDT (30min outage expected) Window 2: 9/12 12AM-6AM EDT (up to 4hr outage expected) Window 3: 9/13 12AM-6AM EDT (up to 2hr outage expected) Window 4: 9/14 12AM-6AM EDT (backup window) |
| Ticket No.: | CHG0071711 |
| Subject: | Maintenance (4 of 4) - I-Light Backbone GARY-LYFT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LYFT
Member Goshen College Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt |
| Start Time: | 2023-09-14 04:00:01 |
| End Time: | 2023-09-14 10:00:00 |
| Outgoing Notification Text | I-Light and Ciena engineers will be augmenting GARY-LFYT backbone over multiple maintenance windows. During each window outages are expected, and the entire window is reserved. Full services will be restored at the end of each window. Member traffic should re-route during all windows. Window 1: 9/11 12AM-6AM EDT (30min outage expected) Window 2: 9/12 12AM-6AM EDT (up to 4hr outage expected) Window 3: 9/13 12AM-6AM EDT (up to 2hr outage expected) Window 4: 9/14 12AM-6AM EDT (backup window) |
| Ticket No.: | CHG0071497 |
| Subject: | Maintenance Completed 1 of 3 - I-Light Backbone ISUFEDERAL-ROSEHUL |
| Source Of Impact: | Vendor |
| Affected: | Backbone ISUFEDERAL-ROSEHUL
Member Ivy Tech Terre Haute |
| Start Time: | 2023-09-05 04:00:00 |
| End Time: | 2023-09-05 10:00:00 |
| Outgoing Notification Text | The affected listed remained available while Vendor Joink Engineers performed non-disruptive fiber maintenance. Maintenance has been completed. This was maintenance window 1 of 3. The second activity date is scheduled for Wednesday, September 6, 2023. The third activity date is scheduled for Thursday, September 7, 2023. |
| Ticket No.: | CHG0071808 |
| Subject: | Maintenance Completed - I-Light Member Oakland City University |
| Source Of Impact: | Internal |
| Affected: | Member Oakland City Universtiy |
| Start Time: | 2023-09-01 21:00:00 |
| End Time: | 2023-09-02 01:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0071710 |
| Subject: | Maintenance (3 of 4) - I-Light Backbone GARY-LYFT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LYFT
Member Goshen College Member Indiana University Northwest Member Ivy Tech East Chicago Member Ivy Tech Gary Member Ivy Tech Lafayette Member Ivy Tech Michigan City Member Ivy Tech Northwest Member Ivy Tech Valparaiso Member Ivy Tech Warsaw Member Manchester University - Ft. Wayne Campus Member Manchester University - North Manchester Campus Member Michiana Hematology Member Purdue Northwest Hammond Campus Member Purdue NorthWest Westville Campus Member Purdue Polytechnic Anderson Member Purdue Polytechnic Richmond Member Purdue Polytechnic South Bend Member Purdue University Member Purdue University Ft. Wayne Member Trine University Member Valparaiso University Member Wabash College Member WBAA Member PBS Station W. Lfyt |
| Start Time: | 2023-09-13 04:00:01 |
| End Time: | 2023-09-13 10:00:00 |
| Outgoing Notification Text | I-Light and Ciena engineers will be augmenting GARY-LFYT backbone over multiple maintenance windows. During each window outages are expected, and the entire window is reserved. Full services will be restored at the end of each window. Member traffic should re-route during all windows. Window 1: 9/11 12AM-6AM EDT (30min outage expected) Window 2: 9/12 12AM-6AM EDT (up to 4hr outage expected) Window 3: 9/13 12AM-6AM EDT (up to 2hr outage expected) Window 4: 9/14 12AM-6AM EDT (backup window) |